SuperAnnotate Reviews
Total 47 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars30%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Ethan C.
Mid-Market, 500+ employees
Less than a year
“Great experience
Pros
Everything functions exactly the way I anticipated, without any issues.
Cons
I did not notice anything negative during my experience working with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
AIVORY E.
AI, 11-50 employees
Less than a year
“A very extensive set of image annotation tools
Pros
I had been searching for a tool that would allow me to annotate biological images. After trying out several options, I found two softwares that were perfect for my needs, with SuperAnnotate being one of them. These softwares offered the most extensive range of annotation tools, including the specific ones I was looking for, and the tools themselves are easy to handle.
Cons
Some of the keyboard shortcuts for quick function selection didn't feel that easy to me, though that might just be due to my personal habits.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Max A.
Information Technology and Services, 11-50 employees
Less than 6 months
“SuperAnnotate Free Startup Plan
Pros
The SuperAnnotate GUI and SDK have proven to be invaluable in accelerating the workflows related to semantic segmentation.
Cons
I haven't had the chance to try out the built-in neural network feature yet.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Jiri M.
Small-Business, 11-50 employees
Less than a year
“Really good for annotating
Pros
It ia very user-friendly and the support team is always quick to communicate.
Cons
I didn't come across anything that I found lacking or that didn't function properly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ahmed H.
Information Technology and Services, 11-50 employees
Less than 6 months
“Best tool for the team
Pros
The software is SMOOTH and can be operationally effective almost immediately after setup.
Cons
I haven't noticed any issues so far. I do wish the free plan had a little more to offer, but I'm still appreciative of what's available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dani S.
AI, 11-50 employees
Less than a year
“Highly recommended!
Pros
I've been using SuperAnnotate for about six months now for annotating images, and I really enjoy working with it. The software is simple and easy to navigate, the interface is friendly, and everything is conveniently accessible.
Cons
There has not been anything I've disliked in my experience with it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Katya A.
Information Technology and Services, 11-50 employees
Less than 6 months
“Has all the required features in one place
Pros
The tool is very easy to use and the import and export options in standard formats make the whole process smooth.
Cons
Since this is a cloud-based software, I sometimes wish I could work locally instead.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ethan C.
AI, 11-50 employees
Less than 6 months
“Great onboarding experience
Pros
I reached out to the SuperAnnotate team to explore their software, and they responded swiftly, onboarding us quickly.
Cons
I'd like to see more options to customize the layouts to better suit our specific needs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Ishan K.
Information Technology and Services, 11-50 employees
Less than 6 months
“SuperAnnotate: The all rounder annotator
Pros
One of the standout features of SuperAnnotate is its ability to accommodate all types of data.
Cons
I was not too fond of the process involved in uploading data to the software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Camilla M.
AI, 11-50 employees
Less than 6 months
“Easy-to-use labeling software
Pros
Compared to the others, SuperAnnotate is much easier to use, and I got the hang of its tools and features pretty quickly.
Cons
Everything has been working well for me so far, no complaints here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karyna N.
Mid-Market, 500+ employees
Less than 6 months
“Very easy-to-use yet comprehensive tooling for all kinds of data annotation
Pros
SuperAnnotate has a very approachable interface, along with a comprehensive project management system. It was easy for us to integrate our team into their workflows, and their support team has always been quick to respond to our inquiries and offer assistance whenever needed.
Cons
We've used it for a few different projects involving images, text, and documents, and up to now, I haven't come across anything that needs improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 11-50 employees
Less than 6 months
“A basic tool for visualizing your annotated text data
Pros
The interface is very interactive and it's easy to visualize the tags applied to any text data. It's also quite simple to set up and input your custom data into the system.
Cons
The restriction on project or text file structure and not allowing for a custom folder arrangement feels limiting, especially when trying to annotate separate datasets individually.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sanjeevkumar K.
Information Technology and Services, 101-500 employees
Less than 6 months
“The Best labeling Software.
Pros
The software is simple to grasp. Their team's response has been quick, efficient, and helpful.
Cons
So far, everything's been functioning just as I expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sergio F.
Small-Business, 11-50 employees
Less than 6 months
“Sweet and smooth!
Pros
Customer support is great, and the software operates exactly as I expected.
Cons
Things have been running smoothly so far, just as anticipated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Hande B.
AI, 500+ employees
Less than 6 months
“great image analysis
Pros
SuperAnnotate is easy to use and the technical support is excellent. Plus, the website is fast.
Cons
I have not experienced any issues yet, we'll be using it to analyze images soon.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Asad Y.
Small-Business, 11-50 employees
Less than 6 months
“one of the best AI software
Pros
As a professional working in the fast-moving world of business, finding tools that can streamline operations and boost productivity is critical.
Cons
The software could benefit from being a bit easier to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
AIVORY E.
Information Technology and Services, 11-50 employees
Less than a year
“AIVORY Hungary recommends the Superannotate annotation service!
Pros
We are a data annotation service based entirely in the EU, with colleagues who are certified through criminal record and credit checks. We've completed several projects in the SuperAnnotate system, and what stands out most for us, besides how easy it is to use, are the detailed analytics it offers.
Cons
We've generally had a positive experience with the software, though like everything, there's room for improvement. For us, one area that could improve is further customization for projects. Right now, the team is quick to address any developmental requests, but their resources might be limited. I believe this will get better over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sai Bharadwaj A.
Information Technology and Services, 500+ employees
Less than a year
“Great customer experience with accurate and efficient work
Pros
While their work quality is consistently high, as agreed upon by many in the industry, what really stands out are their customer support and communication. Anytime I had a question, they were quick to respond. If they needed information, their questions were clear and direct. Even when there were changes in personnel, it was handled smoothly with thorough communication.
Cons
No user interface is perfect, and there's always room for enhancement. In this case, searching for results based on specific conditions still requires some coding, which I feel could be improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rohan K.
AI, 500+ employees
Less than a year
“SuperAnnotate - The Annotation Tool To Ease Data and Workforce Management
Pros
We are a data labeling provider with a team of over 100 annotators working on various projects. We started using SuperAnnotate about a year ago, and since then, we've been expanding the number of projects we handle on the software. It's easy to use, reliable, and packed with a wide range of features and capabilities. However, the most useful aspect for us has been the workforce and project management features, which allow us to manage multiple teams and projects simultaneously with ease.
Cons
Although we've had a very positive experience with Superannotate overall, we did run into some issues with custom workflows that were implemented for specific projects on the software. That said, it's understandable, and the team was quick to resolve any problems that came up.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Small-Business, 500+ employees
Less than a year
“great software
Pros
The web interface is excellent, and data integration has worked seamlessly for us.
Cons
I was able to test the editor before linking it to an integration, such as S3 or others.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9