Total 47 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

30%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

EC
Ethan C.

Mid-Market, 500+ employees

Less than a year

5.0

Great experience

Pros

Everything functions exactly the way I anticipated, without any issues.

Cons

I did not notice anything negative during my experience working with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AE
AIVORY E.

AI, 11-50 employees

Less than a year

5.0

A very extensive set of image annotation tools

Pros

I had been searching for a tool that would allow me to annotate biological images. After trying out several options, I found two softwares that were perfect for my needs, with SuperAnnotate being one of them. These softwares offered the most extensive range of annotation tools, including the specific ones I was looking for, and the tools themselves are easy to handle.

Cons

Some of the keyboard shortcuts for quick function selection didn't feel that easy to me, though that might just be due to my personal habits.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MA
Max A.

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

SuperAnnotate Free Startup Plan

Pros

The SuperAnnotate GUI and SDK have proven to be invaluable in accelerating the workflows related to semantic segmentation.

Cons

I haven't had the chance to try out the built-in neural network feature yet.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

JM
Jiri M.

Small-Business, 11-50 employees

Less than a year

5.0

Really good for annotating

Pros

It ia very user-friendly and the support team is always quick to communicate.

Cons

I didn't come across anything that I found lacking or that didn't function properly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AH
Ahmed H.

Information Technology and Services, 11-50 employees

Less than 6 months

4.0

Best tool for the team

Pros

The software is SMOOTH and can be operationally effective almost immediately after setup.

Cons

I haven't noticed any issues so far. I do wish the free plan had a little more to offer, but I'm still appreciative of what's available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS
Dani S.

AI, 11-50 employees

Less than a year

5.0

Highly recommended!

Pros

I've been using SuperAnnotate for about six months now for annotating images, and I really enjoy working with it. The software is simple and easy to navigate, the interface is friendly, and everything is conveniently accessible.

Cons

There has not been anything I've disliked in my experience with it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KA
Katya A.

Information Technology and Services, 11-50 employees

Less than 6 months

4.0

Has all the required features in one place

Pros

The tool is very easy to use and the import and export options in standard formats make the whole process smooth.

Cons

Since this is a cloud-based software, I sometimes wish I could work locally instead.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

EC
Ethan C.

AI, 11-50 employees

Less than 6 months

5.0

Great onboarding experience

Pros

I reached out to the SuperAnnotate team to explore their software, and they responded swiftly, onboarding us quickly.

Cons

I'd like to see more options to customize the layouts to better suit our specific needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

IK
Ishan K.

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

SuperAnnotate: The all rounder annotator

Pros

One of the standout features of SuperAnnotate is its ability to accommodate all types of data.

Cons

I was not too fond of the process involved in uploading data to the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CM
Camilla M.

AI, 11-50 employees

Less than 6 months

5.0

Easy-to-use labeling software

Pros

Compared to the others, SuperAnnotate is much easier to use, and I got the hang of its tools and features pretty quickly.

Cons

Everything has been working well for me so far, no complaints here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KN
Karyna N.

Mid-Market, 500+ employees

Less than 6 months

4.0

Very easy-to-use yet comprehensive tooling for all kinds of data annotation

Pros

SuperAnnotate has a very approachable interface, along with a comprehensive project management system. It was easy for us to integrate our team into their workflows, and their support team has always been quick to respond to our inquiries and offer assistance whenever needed.

Cons

We've used it for a few different projects involving images, text, and documents, and up to now, I haven't come across anything that needs improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Information Technology and Services, 11-50 employees

Less than 6 months

4.0

A basic tool for visualizing your annotated text data

Pros

The interface is very interactive and it's easy to visualize the tags applied to any text data. It's also quite simple to set up and input your custom data into the system.

Cons

The restriction on project or text file structure and not allowing for a custom folder arrangement feels limiting, especially when trying to annotate separate datasets individually.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SK
Sanjeevkumar K.

Information Technology and Services, 101-500 employees

Less than 6 months

4.0

The Best labeling Software.

Pros

The software is simple to grasp. Their team's response has been quick, efficient, and helpful.

Cons

So far, everything's been functioning just as I expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SF
Sergio F.

Small-Business, 11-50 employees

Less than 6 months

5.0

Sweet and smooth!

Pros

Customer support is great, and the software operates exactly as I expected.

Cons

Things have been running smoothly so far, just as anticipated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

HB
Hande B.

AI, 500+ employees

Less than 6 months

5.0

great image analysis

Pros

SuperAnnotate is easy to use and the technical support is excellent. Plus, the website is fast.

Cons

I have not experienced any issues yet, we'll be using it to analyze images soon.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

AY
Asad Y.

Small-Business, 11-50 employees

Less than 6 months

5.0

one of the best AI software

Pros

As a professional working in the fast-moving world of business, finding tools that can streamline operations and boost productivity is critical.

Cons

The software could benefit from being a bit easier to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AE
AIVORY E.

Information Technology and Services, 11-50 employees

Less than a year

5.0

AIVORY Hungary recommends the Superannotate annotation service!

Pros

We are a data annotation service based entirely in the EU, with colleagues who are certified through criminal record and credit checks. We've completed several projects in the SuperAnnotate system, and what stands out most for us, besides how easy it is to use, are the detailed analytics it offers.

Cons

We've generally had a positive experience with the software, though like everything, there's room for improvement. For us, one area that could improve is further customization for projects. Right now, the team is quick to address any developmental requests, but their resources might be limited. I believe this will get better over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SBA
Sai Bharadwaj A.

Information Technology and Services, 500+ employees

Less than a year

4.0

Great customer experience with accurate and efficient work

Pros

While their work quality is consistently high, as agreed upon by many in the industry, what really stands out are their customer support and communication. Anytime I had a question, they were quick to respond. If they needed information, their questions were clear and direct. Even when there were changes in personnel, it was handled smoothly with thorough communication.

Cons

No user interface is perfect, and there's always room for enhancement. In this case, searching for results based on specific conditions still requires some coding, which I feel could be improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RK
Rohan K.

AI, 500+ employees

Less than a year

4.0

SuperAnnotate - The Annotation Tool To Ease Data and Workforce Management

Pros

We are a data labeling provider with a team of over 100 annotators working on various projects. We started using SuperAnnotate about a year ago, and since then, we've been expanding the number of projects we handle on the software. It's easy to use, reliable, and packed with a wide range of features and capabilities. However, the most useful aspect for us has been the workforce and project management features, which allow us to manage multiple teams and projects simultaneously with ease.

Cons

Although we've had a very positive experience with Superannotate overall, we did run into some issues with custom workflows that were implemented for specific projects on the software. That said, it's understandable, and the team was quick to resolve any problems that came up.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Small-Business, 500+ employees

Less than a year

5.0

great software

Pros

The web interface is excellent, and data integration has worked seamlessly for us.

Cons

I was able to test the editor before linking it to an integration, such as S3 or others.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9