SuperAnnotate Reviews

“Great experience

Pros

Everything functions exactly the way I anticipated, without any issues.

Cons

I did not notice anything negative during my experience working with it.

“A very extensive set of image annotation tools

Pros

I had been searching for a tool that would allow me to annotate biological images. After trying out several options, I found two softwares that were perfect for my needs, with SuperAnnotate being one of them. These softwares offered the most extensive range of annotation tools, including the specific ones I was looking for, and the tools themselves are easy to handle.

Cons

Some of the keyboard shortcuts for quick function selection didn't feel that easy to me, though that might just be due to my personal habits.

“SuperAnnotate Free Startup Plan

Pros

The SuperAnnotate GUI and SDK have proven to be invaluable in accelerating the workflows related to semantic segmentation.

Cons

I haven't had the chance to try out the built-in neural network feature yet.

“Really good for annotating

Pros

It ia very user-friendly and the support team is always quick to communicate.

Cons

I didn't come across anything that I found lacking or that didn't function properly.

“Best tool for the team

Pros

The software is SMOOTH and can be operationally effective almost immediately after setup.

Cons

I haven't noticed any issues so far. I do wish the free plan had a little more to offer, but I'm still appreciative of what's available.

“Highly recommended!

Pros

I've been using SuperAnnotate for about six months now for annotating images, and I really enjoy working with it. The software is simple and easy to navigate, the interface is friendly, and everything is conveniently accessible.

Cons

There has not been anything I've disliked in my experience with it.

“Has all the required features in one place

Pros

The tool is very easy to use and the import and export options in standard formats make the whole process smooth.

Cons

Since this is a cloud-based software, I sometimes wish I could work locally instead.

“Great onboarding experience

Pros

I reached out to the SuperAnnotate team to explore their software, and they responded swiftly, onboarding us quickly.

Cons

I'd like to see more options to customize the layouts to better suit our specific needs.

“SuperAnnotate: The all rounder annotator

Pros

One of the standout features of SuperAnnotate is its ability to accommodate all types of data.

Cons

I was not too fond of the process involved in uploading data to the software.

“Easy-to-use labeling software

Pros

Compared to the others, SuperAnnotate is much easier to use, and I got the hang of its tools and features pretty quickly.

Cons

Everything has been working well for me so far, no complaints here.

“Very easy-to-use yet comprehensive tooling for all kinds of data annotation

Pros

SuperAnnotate has a very approachable interface, along with a comprehensive project management system. It was easy for us to integrate our team into their workflows, and their support team has always been quick to respond to our inquiries and offer assistance whenever needed.

Cons

We've used it for a few different projects involving images, text, and documents, and up to now, I haven't come across anything that needs improvement.

“A basic tool for visualizing your annotated text data

Pros

The interface is very interactive and it's easy to visualize the tags applied to any text data. It's also quite simple to set up and input your custom data into the system.

Cons

The restriction on project or text file structure and not allowing for a custom folder arrangement feels limiting, especially when trying to annotate separate datasets individually.

“The Best labeling Software.

Pros

The software is simple to grasp. Their team's response has been quick, efficient, and helpful.

Cons

So far, everything's been functioning just as I expected.

“Sweet and smooth!

Pros

Customer support is great, and the software operates exactly as I expected.

Cons

Things have been running smoothly so far, just as anticipated.

“great image analysis

Pros

SuperAnnotate is easy to use and the technical support is excellent. Plus, the website is fast.

Cons

I have not experienced any issues yet, we'll be using it to analyze images soon.

“one of the best AI software

Pros

As a professional working in the fast-moving world of business, finding tools that can streamline operations and boost productivity is critical.

Cons

The software could benefit from being a bit easier to navigate.

“AIVORY Hungary recommends the Superannotate annotation service!

Pros

We are a data annotation service based entirely in the EU, with colleagues who are certified through criminal record and credit checks. We've completed several projects in the SuperAnnotate system, and what stands out most for us, besides how easy it is to use, are the detailed analytics it offers.

Cons

We've generally had a positive experience with the software, though like everything, there's room for improvement. For us, one area that could improve is further customization for projects. Right now, the team is quick to address any developmental requests, but their resources might be limited. I believe this will get better over time.

“Great customer experience with accurate and efficient work

Pros

While their work quality is consistently high, as agreed upon by many in the industry, what really stands out are their customer support and communication. Anytime I had a question, they were quick to respond. If they needed information, their questions were clear and direct. Even when there were changes in personnel, it was handled smoothly with thorough communication.

Cons

No user interface is perfect, and there's always room for enhancement. In this case, searching for results based on specific conditions still requires some coding, which I feel could be improved.

“SuperAnnotate - The Annotation Tool To Ease Data and Workforce Management

Pros

We are a data labeling provider with a team of over 100 annotators working on various projects. We started using SuperAnnotate about a year ago, and since then, we've been expanding the number of projects we handle on the software. It's easy to use, reliable, and packed with a wide range of features and capabilities. However, the most useful aspect for us has been the workforce and project management features, which allow us to manage multiple teams and projects simultaneously with ease.

Cons

Although we've had a very positive experience with Superannotate overall, we did run into some issues with custom workflows that were implemented for specific projects on the software. That said, it's understandable, and the team was quick to resolve any problems that came up.

“great software

Pros

The web interface is excellent, and data integration has worked seamlessly for us.

Cons

I was able to test the editor before linking it to an integration, such as S3 or others.

“Revolutionizing Image Annotation for AI

Pros

The software lets me organize datasets, assign tasks to team members, track progress, and keep an eye on annotation quality with ease. The option to set up custom workflows and automation rules boosts productivity, allowing teams to manage large-scale annotation projects efficiently.

Cons

The software could offer more filtering options for manager accounts, along with additional tools for annotators to correct tasks that were unintentionally submitted.

“My new favorite annotation workflow for computer vision research

Pros

I find that the SuperAnnotate software addresses a frequent challenge in our field, the rapid curation of expert annotations. With medical imaging datasets having limited training data, I often start with image segmentation based on expert annotations. Previously, I used a mix of different tools for annotation, quality control, and neural network training, but it was tedious to switch between various software and intermediate annotation masks. What I particularly appreciate about SuperAnnotate is its integrated, streamlined workflow that includes AI-enhanced annotation, quality control, and neural network training. I've left a review on TrustPilot with similar feedback, though I've rephrased it to avoid repeating myself.

Cons

I was concerned that I couldn't upload annotation masks created manually or on other softwares. However, the team quickly introduced a feature that allows uploading of annotation masks, enabling me to use annotations from previous projects. Their responsiveness has left me really satisfied.

“Great customizable software

Pros

It provides a broad array of customizable features and the customer support is both proactive and attentive.

Cons

It would be great if we could customize the colors for objects and tags. When you're annotating an object with more than one selection area, like a polygon or a box, using the same name for each one can get a bit confusing.

“Extremely easy to setup and use!

Pros

SuperAnnotate was incredibly simple to use and offered many utilities that reduced annotation time. They make it simple to undo or correct mistakes made during annotation.

Cons

The only challenge I faced was with the accuracy of the auto-segmentation feature at times, but I believe it was mainly due to the low resolution of the images I was working on.

“An efficient labeling and data management product

Pros

SuperAnnotate features a streamlined UI that's easy to get and welcoming to beginners.

Cons

It would be really helpful if the magic select function allowed us to combine different selection parts into one object.

“High quality annotation provider with great customer support

Pros

The quality of annotations we've received has been excellent, with almost no issues. 2. SuperAnnotate has been very responsive to our inquiries and concerns about delivery schedules, which has been immensely helpful in meeting our deadlines.

Cons

Honestly, there's not much we dislike about SuperAnnotate.

“The best labeling experience ever

Pros

It's very simple to understand and use. It's practical and functional, equipped with all the necessary features for labeling my thin blood smear images. A major concern for me when selecting labeling software was data privacy, and SuperAnnotate excelled in that area. The customer support is also exceptional, with quick, efficient, and effective responses.

Cons

I can't really say there's anything I dislike about SuperAnnotate.

“Meets the business needs well and support is very responsive

Pros

The interface is simple and navigating through it is mostly simple. I've found the customer support to be very responsive and helpful.

Cons

The admin functions are quite limited. Managing users and projects takes a lot of time and involves repeating the same steps over and over.

“Fantastic software for many annotation tasks. Worth a shot for any collaborative annotation project.

Pros

The communication and support have been outstanding. From the sales team to the demo team and customer support, everyone has been excellent throughout the process. Recently, we were given access to the SDK by support to test out features not available in the interface and to improve our pipeline, and it has been working perfectly.

Cons

The interface is not clear enough when you're trying to link a new annotation to an existing one, and undoing that takes several steps. It would be better if the cursor could change color or shape, like into an "X," to indicate you're about to use an existing annotation. And if you could undo it with just one click, that would be even better.

“Best programm for annotating images

Pros

SuperAnnotate's magic polygon tool is truly innovative and crucial for speeding up the image annotation process. Its effectiveness in making tasks faster has noticeably improved my productivity in my workflow.

Cons

There's nothing negative I can say about SuperAnnotate.

“The most user-friendly annotation tool out there

Pros

Anyone who uses the software immediately understands how it operates, which clearly shows that the company values this aspect.

Cons

The per-seat pricing makes it a bit tough to demonstrate to others how things work behind the scenes.

“Great Annotation Tool

Pros

The customer support is outstanding. We are a small company that needed a collaborative software for annotating a dataset, so we signed up for the free account. SuperAnnotate's customer support was very helpful and provided us with additional access to some tools not available in the free tier.

Cons

I don't really have any dislikes when it comes to SuperAnnotate, but it would be nice to have more support for importing and exporting projects from different dataset formats.

“Nice work and useful results in time

Pros

I'm impressed with the work and results. There was thorough preparation for the project launch with clear KPIs. The cooperation during the project was active, and we received timely results that met the required quality.

Cons

There's a bit of a delay when it comes to preparing documents for contractor registration.

“Quick learning curve without losing the ability to use advanced features

Pros

The quick learning curve makes it easy to onboard team members and achieve results swiftly. There are also advanced functionalities, like the Python SDK, for those who want to dive deeper. The support team is fast, attentive, and efficient.

Cons

The only downside is the lack of subfolders in projects, but there are ways to work around that. It would also be handy to connect Google Drive instead of just relying on the GCP Bucket, as Google Drive is more commonly used in day-to-day tasks.

“Working with SuperAnnotate has been a great experience.

Pros

There are regular updates and tracking on our projects. The annotators quickly learn and produce high-quality annotations.

Cons

The only issue I faced while using SuperAnnotate was when some engineers on their end switched roles, which caused a few hurdles in the data pipeline. I'd appreciate it if they could ensure knowledge gets transferred smoothly during team changes.

“very smooth experience while using the supperannotate

Pros

This tool's versatility sets it apart from other annotation tools, it can do so many things, which makes it a standout choice.

Cons

Right now, I can't find anything to dislike about it.

“Useful and user-friendly

Pros

The customer support team is very quick to respond, and I've found them to be genuinely helpful in every interaction.

Cons

There was a compatibility issue with the European zone that kept me from uploading using the Python SDK, but that's been fixed now.

“Great software for annotations

Pros

SuperAnnotate is very user-friendly and helps in delivering a higher quality labeling service. Working with the SuperAnnotate team has been a pleasure. The analytics feature is useful for assessing each person's contribution to the project.

Cons

It would be great to see data on the number of instances completed per person in the Analytics section. Also, when we skip an image, it can take some time to load the next one, so it would be nice to have that issue resolved.

“Makes it easy to manage annotations

Pros

Uploading images and making annotations is very smooth, especially with the new vector project features that significantly reduce annotation time, making it a fantastic tool.

Cons

The user interface could use some improvements, especially when you're running predictions and reviewing annotated images.

“Engaging and responsive customer service, good data quality, fast turnover time, clear cost

Pros

Our fantastic sales representative provided excellent customer service and had a great attitude. We have a dedicated team available on Slack for continuous updates and feedback. The turnaround time for the submitted data was quick, and the data quality was good once we provided proper instructions. The cost structure and forecasting were also clear and transparent.

Cons

The software's UI and data navigation can be a bit tricky sometimes, especially when you're trying to figure out which data needs to be reviewed or commented on. There are also minor visual glitches from time to time, but nothing that really affects performance.

“Best and user-friendly annotation tool

Pros

The magic polygon option is excellent. It helps me save a lot of time, and the polygon output is accurate.

Cons

After submitting an image for QC or completing it, the palette tends to block the view, and it doesn't disappear until you click on it, which is a bit annoying.

“Good software and best-in-class support

Pros

The labeling software itself is quite good and frequently updated. More importantly, the SuperAnnotate team is very involved and takes the lead in ensuring we get high-quality labels. Unlike other solutions that required constant supervision from our engineers, SuperAnnotate manages our project and guides it to completion while still allowing us to be as involved as we want or have time to be.

Cons

While some other labeling services let you start with smaller batches before fully committing, that's not possible with SuperAnnotate. The team did work with us to reach a pricing level we were comfortable with, but the level of commitment required may not suit everyone. However, I understand that they probably couldn't offer the same level of support without this pricing model, so it ended up being worth it for us.

“Fast and pixel-level accuracy semantic segmentation

Pros

I appreciate that it is a web-based software that supports collaboration and integrates with cloud storage. Additionally, it allows for model training and connects with Python via an SDK.

Cons

It would be really helpful if the pricing information was more transparent. Another useful addition would be making the software free to use while keeping the datasets open-source.

“Amazing AI data annotating tool

Pros

SuperAnnotate automates many annotation-processing steps, such as segmentation and labeling, which accelerates work and boosts productivity. The advanced features, like object tracking, 3D annotation, and point cloud annotation, enable businesses to handle more complex image and video data.

Cons

This software doesn't offer any automobile tools or segmentations, which I wish it did, as it would help reduce errors. It would also be great if more language options were available.

“Superannotate is an excellent annotation tool!

Pros

It is an excellent annotation tool. It's a robust software that allows for efficient and accurate labeling of images, videos, and other data types for machine learning applications.

Cons

SuperAnnotate is a paid software, and for users with limited budgets, the cost can be a bit of a barrier. But the pricing does ensure good support and access to advanced features, which can really enhance the efficiency and precision of data annotation.

“Great Customer Relationship

Pros

We've really appreciated SuperAnnotate's flexibility. As new edge cases and error modes arise, our annotation needs evolve. SuperAnnotate has actively partnered with us to solve problems and deliver the best possible datasets. Their tools and APIs have addressed nearly all of our dataset use cases.

Cons

SuperAnnotate prefers upfront financial commitments but charges on a per-label basis. This can make it tricky to predict our spending since we don't always know in advance how many labels each image will require. The system works best when there's a constant flow of work, so keeping the queue full of new examples to label has been challenging at times. I haven't worked with other companies, but I imagine this is a common issue across the industry.

“Great experience!

Pros

The interface is great, and the time spent on annotation is shorter compared to other software.

Cons

So far, I haven't found anything to dislike.