Blackpurl 2 Reviews

Pros

What I appreciate most is how quickly I can reach support whenever I need help. I also really like the QuickBooks integration because it adds a lot of value for my workflow and the direct feeds to my website have been a big plus as well.

Cons

One thing I'd still like to see is a few more quick links so I can get to tasks with fewer clicks. For instance, when I'm receiving a PO, I don't love having to restart the process just to receive another invoice. I'd really like a "receive another invoice for this vendor" link because that would make the whole process feel much more efficient.

Pros

Blackpurl is responsive and helpful the support team has been. Whenever I reached out, I got an answer quickly and if the person I spoke with didn't have the solution right away, they always knew exactly who could help me. I also find the system very user friendly which makes it much faster for me or any salesperson to check out a customer without a lot of hassle. On top of that, I've been able to keep much more detailed books and the inventory management has been really valuable because it gives me reliable data to work with when I'm analyzing the business.

Cons

Since I was running a very simple small mom-and-pop shop, the initial setup and the shift in how I had to handle a lot of my processes felt pretty overwhelming at first. I also didn't like that I couldn't really review or test the QuickBooks data ahead of going live. Because of that, seeing how everything affected my books once the system was live came as a complete surprise and that part was honestly tough to deal with.

Pros

What I like most about this tool is how simple it feels in day-to-day use so I never have to fight with the system to get things done. I've also found the newer 2.0 version especially helpful because it adds more reporting layers which gives me a much better view of each profit center and helps me manage them more effectively. Another big plus for me is the accounting integration, since the real-time sync is genuinely valuable and keeps information current without extra effort on my end. On top of that, I've noticed the team rolls out updates frequently and responds quickly which makes the software feel actively maintained and improving all the time.

Cons

An issue I've run into is the pricing when adding more users because the jump in cost feels pretty steep. I've also been frustrated by the search bar since it pulls up all inventory-related numbers but doesn't really give me a way to filter out part numbers that are not actually in stock. Because of vendor packaging differences, I can sometimes end up with 20 items showing for the same thing and I still have to dig through the whole list just to find what is actually available in inventory.

Pros

Blackpurl is responsive and helpful the support team has been. Whenever I reached out, I got an answer quickly and if the person I spoke with didn't have the solution right away, they always knew exactly who could help me. I also find the system very user friendly which makes it much faster for me or any salesperson to check out a customer without a lot of hassle. On top of that, I've been able to keep much more detailed books and the inventory management has been really valuable because it gives me reliable data to work with when I'm analyzing the business.

Cons

Since I was running a very simple small mom-and-pop shop, the initial setup and the shift in how I had to handle a lot of my processes felt pretty overwhelming at first. I also didn't like that I couldn't really review or test the QuickBooks data ahead of going live. Because of that, seeing how everything affected my books once the system was live came as a complete surprise and that part was honestly tough to deal with.

Pros

What I like most about this tool is how simple it feels in day-to-day use so I never have to fight with the system to get things done. I've also found the newer 2.0 version especially helpful because it adds more reporting layers which gives me a much better view of each profit center and helps me manage them more effectively. Another big plus for me is the accounting integration, since the real-time sync is genuinely valuable and keeps information current without extra effort on my end. On top of that, I've noticed the team rolls out updates frequently and responds quickly which makes the software feel actively maintained and improving all the time.

Cons

An issue I've run into is the pricing when adding more users because the jump in cost feels pretty steep. I've also been frustrated by the search bar since it pulls up all inventory-related numbers but doesn't really give me a way to filter out part numbers that are not actually in stock. Because of vendor packaging differences, I can sometimes end up with 20 items showing for the same thing and I still have to dig through the whole list just to find what is actually available in inventory.

Pros

Blackpurl is responsive and helpful the support team has been. Whenever I reached out, I got an answer quickly and if the person I spoke with didn't have the solution right away, they always knew exactly who could help me. I also find the system very user friendly which makes it much faster for me or any salesperson to check out a customer without a lot of hassle. On top of that, I've been able to keep much more detailed books and the inventory management has been really valuable because it gives me reliable data to work with when I'm analyzing the business.

Cons

Since I was running a very simple small mom-and-pop shop, the initial setup and the shift in how I had to handle a lot of my processes felt pretty overwhelming at first. I also didn't like that I couldn't really review or test the QuickBooks data ahead of going live. Because of that, seeing how everything affected my books once the system was live came as a complete surprise and that part was honestly tough to deal with.

Pros

What I like most about this tool is how simple it feels in day-to-day use so I never have to fight with the system to get things done. I've also found the newer 2.0 version especially helpful because it adds more reporting layers which gives me a much better view of each profit center and helps me manage them more effectively. Another big plus for me is the accounting integration, since the real-time sync is genuinely valuable and keeps information current without extra effort on my end. On top of that, I've noticed the team rolls out updates frequently and responds quickly which makes the software feel actively maintained and improving all the time.

Cons

An issue I've run into is the pricing when adding more users because the jump in cost feels pretty steep. I've also been frustrated by the search bar since it pulls up all inventory-related numbers but doesn't really give me a way to filter out part numbers that are not actually in stock. Because of vendor packaging differences, I can sometimes end up with 20 items showing for the same thing and I still have to dig through the whole list just to find what is actually available in inventory.

Pros

What I appreciate most is how quickly I can reach support whenever I need help. I also really like the QuickBooks integration because it adds a lot of value for my workflow and the direct feeds to my website have been a big plus as well.

Cons

One thing I'd still like to see is a few more quick links so I can get to tasks with fewer clicks. For instance, when I'm receiving a PO, I don't love having to restart the process just to receive another invoice. I'd really like a "receive another invoice for this vendor" link because that would make the whole process feel much more efficient.

Pros

What I appreciate most is how quickly I can reach support whenever I need help. I also really like the QuickBooks integration because it adds a lot of value for my workflow and the direct feeds to my website have been a big plus as well.

Cons

One thing I'd still like to see is a few more quick links so I can get to tasks with fewer clicks. For instance, when I'm receiving a PO, I don't love having to restart the process just to receive another invoice. I'd really like a "receive another invoice for this vendor" link because that would make the whole process feel much more efficient.

Pros

What I appreciate most is how quickly I can reach support whenever I need help. I also really like the QuickBooks integration because it adds a lot of value for my workflow and the direct feeds to my website have been a big plus as well.

Cons

One thing I'd still like to see is a few more quick links so I can get to tasks with fewer clicks. For instance, when I'm receiving a PO, I don't love having to restart the process just to receive another invoice. I'd really like a "receive another invoice for this vendor" link because that would make the whole process feel much more efficient.

Pros

Blackpurl is responsive and helpful the support team has been. Whenever I reached out, I got an answer quickly and if the person I spoke with didn't have the solution right away, they always knew exactly who could help me. I also find the system very user friendly which makes it much faster for me or any salesperson to check out a customer without a lot of hassle. On top of that, I've been able to keep much more detailed books and the inventory management has been really valuable because it gives me reliable data to work with when I'm analyzing the business.

Cons

Since I was running a very simple small mom-and-pop shop, the initial setup and the shift in how I had to handle a lot of my processes felt pretty overwhelming at first. I also didn't like that I couldn't really review or test the QuickBooks data ahead of going live. Because of that, seeing how everything affected my books once the system was live came as a complete surprise and that part was honestly tough to deal with.

Pros

What I like most about this tool is how simple it feels in day-to-day use so I never have to fight with the system to get things done. I've also found the newer 2.0 version especially helpful because it adds more reporting layers which gives me a much better view of each profit center and helps me manage them more effectively. Another big plus for me is the accounting integration, since the real-time sync is genuinely valuable and keeps information current without extra effort on my end. On top of that, I've noticed the team rolls out updates frequently and responds quickly which makes the software feel actively maintained and improving all the time.

Cons

An issue I've run into is the pricing when adding more users because the jump in cost feels pretty steep. I've also been frustrated by the search bar since it pulls up all inventory-related numbers but doesn't really give me a way to filter out part numbers that are not actually in stock. Because of vendor packaging differences, I can sometimes end up with 20 items showing for the same thing and I still have to dig through the whole list just to find what is actually available in inventory.

Pros

From my experience this has been an outstanding DMS solution for any shop that wants a more professional way to manage records, monitor inventory, tailor vendor ordering, invoice customers and handle a wide range of other day-to-day tasks. I've found that it covers a lot of operational needs in one place which makes the whole workflow feel more organized and reliable.

Cons

I haven't come across anything I dislike about this tool so far. In my view, the support team has been very helpful and the system is so user-friendly that using it feels simple and hassle-free.

Pros

From my experience this has been an outstanding DMS solution for any shop that wants a more professional way to manage records, monitor inventory, tailor vendor ordering, invoice customers and handle a wide range of other day-to-day tasks. I've found that it covers a lot of operational needs in one place which makes the whole workflow feel more organized and reliable.

Cons

I haven't come across anything I dislike about this tool so far. In my view, the support team has been very helpful and the system is so user-friendly that using it feels simple and hassle-free.

Pros

From my experience this has been an outstanding DMS solution for any shop that wants a more professional way to manage records, monitor inventory, tailor vendor ordering, invoice customers and handle a wide range of other day-to-day tasks. I've found that it covers a lot of operational needs in one place which makes the whole workflow feel more organized and reliable.

Cons

I haven't come across anything I dislike about this tool so far. In my view, the support team has been very helpful and the system is so user-friendly that using it feels simple and hassle-free.

Pros

From my experience this has been an outstanding DMS solution for any shop that wants a more professional way to manage records, monitor inventory, tailor vendor ordering, invoice customers and handle a wide range of other day-to-day tasks. I've found that it covers a lot of operational needs in one place which makes the whole workflow feel more organized and reliable.

Cons

I haven't come across anything I dislike about this tool so far. In my view, the support team has been very helpful and the system is so user-friendly that using it feels simple and hassle-free.

Pros

BP2 feels much more user-friendly than BP1 which has made day-to-day use a lot better for me. I can already see how much stronger the overall workflow would be if Record360 and Maximizer were integrated with BP and I honestly think the end-user experience would be on another level if that happened.

Cons

One issue I keep running into is the lack of a more powerful time-clocking feature which feels like a missing piece for us. I'm also frustrated that it still isn't integrated with Record360, Maximizer or Google Gmail because those connections would save me a lot of time. Another thing that really gets on my nerves is the phone number field since it won't accept numbers in common formats like 512-310-8514, 512.310.8514 or even 5123108514. On top of that, I feel the add customer and add items buttons should be placed in a different area so I wouldn't have to go through so many extra clicks.

Pros

BP2 feels much more user-friendly than BP1 which has made day-to-day use a lot better for me. I can already see how much stronger the overall workflow would be if Record360 and Maximizer were integrated with BP and I honestly think the end-user experience would be on another level if that happened.

Cons

One issue I keep running into is the lack of a more powerful time-clocking feature which feels like a missing piece for us. I'm also frustrated that it still isn't integrated with Record360, Maximizer or Google Gmail because those connections would save me a lot of time. Another thing that really gets on my nerves is the phone number field since it won't accept numbers in common formats like 512-310-8514, 512.310.8514 or even 5123108514. On top of that, I feel the add customer and add items buttons should be placed in a different area so I wouldn't have to go through so many extra clicks.

Pros

BP2 feels much more user-friendly than BP1 which has made day-to-day use a lot better for me. I can already see how much stronger the overall workflow would be if Record360 and Maximizer were integrated with BP and I honestly think the end-user experience would be on another level if that happened.

Cons

One issue I keep running into is the lack of a more powerful time-clocking feature which feels like a missing piece for us. I'm also frustrated that it still isn't integrated with Record360, Maximizer or Google Gmail because those connections would save me a lot of time. Another thing that really gets on my nerves is the phone number field since it won't accept numbers in common formats like 512-310-8514, 512.310.8514 or even 5123108514. On top of that, I feel the add customer and add items buttons should be placed in a different area so I wouldn't have to go through so many extra clicks.

Pros

BP2 feels much more user-friendly than BP1 which has made day-to-day use a lot better for me. I can already see how much stronger the overall workflow would be if Record360 and Maximizer were integrated with BP and I honestly think the end-user experience would be on another level if that happened.

Cons

One issue I keep running into is the lack of a more powerful time-clocking feature which feels like a missing piece for us. I'm also frustrated that it still isn't integrated with Record360, Maximizer or Google Gmail because those connections would save me a lot of time. Another thing that really gets on my nerves is the phone number field since it won't accept numbers in common formats like 512-310-8514, 512.310.8514 or even 5123108514. On top of that, I feel the add customer and add items buttons should be placed in a different area so I wouldn't have to go through so many extra clicks.