Blackpurl 2

Pros

What I like most about this tool is how simple it feels in day-to-day use so I never have to fight with the system to get things done. I've also found the newer 2.0 version especially helpful because it adds more reporting layers which gives me a much better view of each profit center and helps me manage them more effectively. Another big plus for me is the accounting integration, since the real-time sync is genuinely valuable and keeps information current without extra effort on my end. On top of that, I've noticed the team rolls out updates frequently and responds quickly which makes the software feel actively maintained and improving all the time.

Cons

An issue I've run into is the pricing when adding more users because the jump in cost feels pretty steep. I've also been frustrated by the search bar since it pulls up all inventory-related numbers but doesn't really give me a way to filter out part numbers that are not actually in stock. Because of vendor packaging differences, I can sometimes end up with 20 items showing for the same thing and I still have to dig through the whole list just to find what is actually available in inventory.

Pros

Blackpurl is responsive and helpful the support team has been. Whenever I reached out, I got an answer quickly and if the person I spoke with didn't have the solution right away, they always knew exactly who could help me. I also find the system very user friendly which makes it much faster for me or any salesperson to check out a customer without a lot of hassle. On top of that, I've been able to keep much more detailed books and the inventory management has been really valuable because it gives me reliable data to work with when I'm analyzing the business.

Cons

Since I was running a very simple small mom-and-pop shop, the initial setup and the shift in how I had to handle a lot of my processes felt pretty overwhelming at first. I also didn't like that I couldn't really review or test the QuickBooks data ahead of going live. Because of that, seeing how everything affected my books once the system was live came as a complete surprise and that part was honestly tough to deal with.

Pros

What I like most about this tool is how simple it feels in day-to-day use so I never have to fight with the system to get things done. I've also found the newer 2.0 version especially helpful because it adds more reporting layers which gives me a much better view of each profit center and helps me manage them more effectively. Another big plus for me is the accounting integration, since the real-time sync is genuinely valuable and keeps information current without extra effort on my end. On top of that, I've noticed the team rolls out updates frequently and responds quickly which makes the software feel actively maintained and improving all the time.

Cons

An issue I've run into is the pricing when adding more users because the jump in cost feels pretty steep. I've also been frustrated by the search bar since it pulls up all inventory-related numbers but doesn't really give me a way to filter out part numbers that are not actually in stock. Because of vendor packaging differences, I can sometimes end up with 20 items showing for the same thing and I still have to dig through the whole list just to find what is actually available in inventory.