2x Connect
Last Updated
Overview
2x Connect provides a parallel dialing solution, enabling outbound sales teams to deliver eight to twelve live conversations per hour, increasing agent productivity. Despite the service's limited availability in the USA and UK, the platform's list management and zero-lag connection features justify the overall cost.
Overall Rating
Based on 3 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$150
per user per month (billed annually)
2x Connect Specifications
- CRM Integration
- Predictive Dialing
- Voicemail and Callback Management
- Call Routing
2x Connect Features
Intelligent Dialing Prioritization
2x Connect software assesses contact lists to prioritize numbers displaying the highest probability of a live connection. It ensures agents maximize productive time, minimize wasted calls, and maximize contact rates per hour.
Automated List Hygiene
This system utilizes real-time monitoring and automation tools to continuously cleanse contact lists, remove bad numbers, spam risk flags, and disconnected lines. The platform integrates major CRMs to ensure two-way data sync, maintaining compliance and data integrity for all dialing efforts, significantly improving overall efficiency.
High-Performance Line Quality
This functionality eliminates the common connection lag associated with typical parallel dialers, delivering immediate routing to agents upon answer. This direct-number equivalent performance ensures a seamless, professional experience for the prospect and maximizes the chance of converting the live connection into a productive conversation.
Call Recording
2x Connect features a comprehensive call recording tool that captures every conversation for quality assurance, training, and regulatory compliance. These critical archives enable managers to review agent performance, identify coaching opportunities, and maintain the records required for legal and operational transparency across the organization.
Pros And Cons of 2x Connect
Pros
Unlimited monthly dialing capacity
One-page view shows all essentials
AI dialer handles many call lines
Cons
Lacks certain features
No API coverage
2x Connect Reviews
Total 3 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Consulting, 51-100 employees
“fast connections”
Pros
This tool keeps its attention on being a solid dialer and that's exactly what I need. It doesn't try to pile on extra features which honestly works in its favor. The biggest benefit is how quickly it connects calls. The initial setup was handled well, with only a few minor issues. They walk you through the process and stay available for questions which makes getting started much simpler. Overall, it does its job well without making things overly complicated so the focus stays on making calls.
Cons
One area that could be better is the onboarding flow since moving back and forth in the process feels a bit awkward. On the positive side, when feedback is shared, the developers actually respond and make updates based on it. That level of responsiveness seems consistent throughout. The other drawback is that the interface can feel a little outdated in places. It's definitely not awful and it's comparable to a lot of similar tools but there's still some room to modernize it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Small Business, 11-50 employees
“unmatched call quality”
Pros
Nothing else on the market really compares to this. Connections happen instantly, there's no lag or interruption and the call quality is outstanding. The list of positives honestly keeps going.
Cons
If I had to point out one downside, it would be that the UI could be cleaner and a few features still seem to be in progress. That said, when it comes to cold calling, call quality is what actually matters most and they've absolutely nailed that while everything else feels secondary.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“affordable dialer with serious output”
Pros
Calls are connecting in under a minute and I'm averaging more than 20 connects an hour. That kind of pace makes a huge difference for cold calling productivity. With more live connects, reps get more chances to practice, improve, try out different approaches and messaging and ultimately have better conversations that lead to more meetings. I've tested 10 dialers this year and nothing else has come close to matching this mix of affordability, usability and pure productivity.
Cons
To be fair, it doesn't include every flashy feature yet, like AI coaching which I don't think is very useful anyway. That said, they're consistently adding new features and fine tuning the AI. If there's something specific you need and it's not available yet, I'm confident they'll hear you out and add it to the roadmap.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does 2x Connect offer an API?
No, 2x Connect does not offer an API.
What other apps does 2x Connect integrate with?
The vendor has provided limited information about its third-party integrations.
What language does 2x Connect support?
2x Connect supports the English language.
Who are the typical users of 2x Connect?
2x Connect is ideal for people working in the sales, marketing, customer service, and information technology industries.
What types of pricing plans does 2x Connect offer?
The cost of the platform’s annual plan is $150/user/month, billed annually. Get a flexible 2x Connect price quote today.
What level of support does 2x Connect offer?
2x Connect provides form submission and email support options.
Does 2x Connect have a mobile app?
No, 2x Connect does not have a mobile app.