2x Connect

2x Connect

Last Updated

Overview

2x Connect provides a parallel dialing solution, enabling outbound sales teams to deliver eight to twelve live conversations per hour, increasing agent productivity. Despite the service's limited availability in the USA and UK, the platform's list management and zero-lag connection features justify the overall cost.

2x Connect Specifications

  • CRM Integration
  • Predictive Dialing
  • Voicemail and Callback Management
  • Call Routing

2x Connect Features

Intelligent Dialing Prioritization

2x Connect software assesses contact lists to prioritize numbers displaying the highest probability of a live connection. It ensures agents maximize productive time, minimize wasted calls, and maximize contact rates per hour.

See How It Works
Automated List Hygiene

This system utilizes real-time monitoring and automation tools to continuously cleanse contact lists, remove bad numbers, spam risk flags, and disconnected lines. The platform integrates major CRMs to ensure two-way data sync, maintaining compliance and data integrity for all dialing efforts, significantly improving overall efficiency.

See How It Works
High-Performance Line Quality

This functionality eliminates the common connection lag associated with typical parallel dialers, delivering immediate routing to agents upon answer. This direct-number equivalent performance ensures a seamless, professional experience for the prospect and maximizes the chance of converting the live connection into a productive conversation.

See How It Works
Call Recording

2x Connect features a comprehensive call recording tool that captures every conversation for quality assurance, training, and regulatory compliance. These critical archives enable managers to review agent performance, identify coaching opportunities, and maintain the records required for legal and operational transparency across the organization.

See How It Works

Pros And Cons of 2x Connect

Pros

  • Unlimited monthly dialing capacity

  • One-page view shows all essentials

  • AI dialer handles many call lines

Cons

  • Lacks certain features

  • No API coverage

2x Connect Reviews

Total 3 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A
Anonymous

Consulting, 51-100 employees

4.0

“fast connections”

Pros

This tool keeps its attention on being a solid dialer and that's exactly what I need. It doesn't try to pile on extra features which honestly works in its favor. The biggest benefit is how quickly it connects calls. The initial setup was handled well, with only a few minor issues. They walk you through the process and stay available for questions which makes getting started much simpler. Overall, it does its job well without making things overly complicated so the focus stays on making calls.

Cons

One area that could be better is the onboarding flow since moving back and forth in the process feels a bit awkward. On the positive side, when feedback is shared, the developers actually respond and make updates based on it. That level of responsiveness seems consistent throughout. The other drawback is that the interface can feel a little outdated in places. It's definitely not awful and it's comparable to a lot of similar tools but there's still some room to modernize it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

JG
Jonathan G.

Small Business, 11-50 employees

5.0

“unmatched call quality”

Pros

Nothing else on the market really compares to this. Connections happen instantly, there's no lag or interruption and the call quality is outstanding. The list of positives honestly keeps going.

Cons

If I had to point out one downside, it would be that the UI could be cleaner and a few features still seem to be in progress. That said, when it comes to cold calling, call quality is what actually matters most and they've absolutely nailed that while everything else feels secondary.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

EF
Eric F.

Small Business, 11-50 employees

5.0

“affordable dialer with serious output”

Pros

Calls are connecting in under a minute and I'm averaging more than 20 connects an hour. That kind of pace makes a huge difference for cold calling productivity. With more live connects, reps get more chances to practice, improve, try out different approaches and messaging and ultimately have better conversations that lead to more meetings. I've tested 10 dialers this year and nothing else has come close to matching this mix of affordability, usability and pure productivity.

Cons

To be fair, it doesn't include every flashy feature yet, like AI coaching which I don't think is very useful anyway. That said, they're consistently adding new features and fine tuning the AI. If there's something specific you need and it's not available yet, I'm confident they'll hear you out and add it to the roadmap.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does 2x Connect offer an API?

No, 2x Connect does not offer an API.

What other apps does 2x Connect integrate with?

The vendor has provided limited information about its third-party integrations.

What language does 2x Connect support?

2x Connect supports the English language.

Who are the typical users of 2x Connect?

2x Connect is ideal for people working in the sales, marketing, customer service, and information technology industries.

What types of pricing plans does 2x Connect offer?

The cost of the platform’s annual plan is $150/user/month, billed annually. Get a flexible 2x Connect price quote today.

What level of support does 2x Connect offer?

2x Connect provides form submission and email support options.

Does 2x Connect have a mobile app?

No, 2x Connect does not have a mobile app.