2x Connect Reviews

Pros

This tool keeps its attention on being a solid dialer and that's exactly what I need. It doesn't try to pile on extra features which honestly works in its favor. The biggest benefit is how quickly it connects calls. The initial setup was handled well, with only a few minor issues. They walk you through the process and stay available for questions which makes getting started much simpler. Overall, it does its job well without making things overly complicated so the focus stays on making calls.

Cons

One area that could be better is the onboarding flow since moving back and forth in the process feels a bit awkward. On the positive side, when feedback is shared, the developers actually respond and make updates based on it. That level of responsiveness seems consistent throughout. The other drawback is that the interface can feel a little outdated in places. It's definitely not awful and it's comparable to a lot of similar tools but there's still some room to modernize it.

Pros

Nothing else on the market really compares to this. Connections happen instantly, there's no lag or interruption and the call quality is outstanding. The list of positives honestly keeps going.

Cons

If I had to point out one downside, it would be that the UI could be cleaner and a few features still seem to be in progress. That said, when it comes to cold calling, call quality is what actually matters most and they've absolutely nailed that while everything else feels secondary.

Pros

Calls are connecting in under a minute and I'm averaging more than 20 connects an hour. That kind of pace makes a huge difference for cold calling productivity. With more live connects, reps get more chances to practice, improve, try out different approaches and messaging and ultimately have better conversations that lead to more meetings. I've tested 10 dialers this year and nothing else has come close to matching this mix of affordability, usability and pure productivity.

Cons

To be fair, it doesn't include every flashy feature yet, like AI coaching which I don't think is very useful anyway. That said, they're consistently adding new features and fine tuning the AI. If there's something specific you need and it's not available yet, I'm confident they'll hear you out and add it to the roadmap.