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Overview

ActFax offers high-performance automated faxing for network environments. While its interface adheres to a traditional aesthetic, its seamless integration with Unix, Linux, and Windows environments provides unparalleled reliability. Its ability to handle high-volume traffic ensures overall communication efficiency, making ActFax a compelling choice for enterprise-grade fax management.

ActFax Specifications

  • CRM Integration
  • Call Reporting And Analytics
  • Cloud-Based Calling
  • Real-Time Dashboard

ActFax Features

Automated Fax Routing

The system utilizes advanced routing technology to direct incoming faxes to specific workstations or email addresses automatically. This eliminates the need for manual distribution, ensuring that sensitive documents reach the correct recipient instantly without any internal delays.

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Native Printer Driver

ActFax includes a specialized printer driver that allows users to send faxes directly from any Windows application. By selecting the ActFax printer as the destination, users can initiate transmissions instantly, making the process as simple as printing a document.

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Cross-Platform Support

The software provides seamless integration for diverse operating systems, including Windows, Unix, and Linux environments. This flexibility enables centralized fax management across the entire corporate network, supporting everything from desktop workstations to large mainframe systems.

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Secure Cloud Connectivity

In addition to traditional hardware support, ActFax integrates with modern cloud-based Web Fax Providers. This hybrid approach allows businesses to leverage secure internet-based document delivery without the need for physical phone lines or dedicated fax modems.

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Integrated Search Function

ActFax features a powerful full-text search capability that allows users to locate archived fax documents quickly. By indexing content from received and sent faxes, the software ensures that critical information is always retrievable for compliance and organizational needs.

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Pros And Cons of ActFax

Pros

  • Flawless multi-protocol support including T.38

  • Extensive compatibility with legacy mainframes

  • Reliable operation within virtualized environments

Cons

  • User interface is dated

  • Workflow features feel somewhat limited

ActFax Reviews

Total 1 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

100%

3

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0%

2

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0%

1

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0%

Share your experience

A
Anonymous

Printing, 500+ employees

4.0

“powerful fax routing”

Pros

When it comes to sending and receiving faxes, there really is not much to compare with it and if there were a benchmark, this app could easily be it. It does its job extremely well. Sending and receiving faxes over analog lines, ISDN and also VoIP/FoIP, SIP and T.38 works flawlessly. It also lets you route fax to email and I even use a small workflow so that depending on the fax that comes in, it gets forwarded to one email address or another destination. Those little details make it a very capable solution. On top of that you can run it on Windows and Linux, as well as DOS or mainframes. It also works in virtualized environments. Honestly it is fantastic.

Cons

For a fax application and considering what I expected, the interface feels very outdated, assuming there is one available at all since some operating system distributions do not include it. The workflow features are a strong point but they still feel somewhat limited and could go further. If they developed that part more, they could win over a lot more of the market. Other than that, I really have no major complaints. It does its job perfectly and works at a very good speed. Maybe the support could be improved if they wanted to make the product even better although it is already fairly decent.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Frequently Asked Questions

What types of pricing plans does ActFax offer?

ActFax offers one-time licenses: 5 User at $790, 10 User at $1,060, 20 User at $1,410, 50 User at $1,880, and Unlimited at $2,495. Get a detailed ActFax cost breakdown tailored to your specific requirements.

What other apps does ActFax integrate with?

It integrates with Brooktrout, CAPI, Concord, Dialogic, etherFAX, HP, and Intel.

What level of support does ActFax offer?

ActFax offers expert support via email, phone, help desk and ticket system.

Does ActFax have a mobile app?

No, ActFax does not offer a dedicated mobile app.

Does ActFax offer an API?

Yes, ActFax does offer an API.

Who are the typical users of ActFax?

Typical users include banking, healthcare, government, manufacturing, legal, logistics, and IT sectors.

What language does ActFax support?

The platform primarily supports English language.