Last Updated
Overview
Agility Hosted Telephony helps businesses manage calls efficiently through cloud-based voice services, call routing, reporting, and seamless scalability. While it offers limited native CRM functionality, it delivers reliable performance and flexibility. Overall, it suits small to mid-sized organizations and customer-facing teams seeking dependable hosted telephony.
Be the first one to leave a review!
No review found
Starting Price
Custom
Agility Hosted Telephony Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Reporting And Analytics
- CRM Integration
What Is Agility Hosted Telephony?
Agility Hosted Telephony is a robust cloud-based communication suite designed to optimize business connectivity by replacing traditional legacy hardware with flexible VoIP technology. The platform offers advanced features like smart IVR menus and secure call recording, enabling businesses to manage communications efficiently from any location.
Ideal for scaling SMEs, Agility solves critical pain points such as high maintenance costs and geographic limitations, ensuring seamless site-to-site transfers and professional call handling.
Agility Hosted Telephony Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Agility Hosted Telephony Integrations
Who Is Agility Hosted Telephony For?
Agility Hosted Telephony is ideal for a wide range of industries and sectors, including:
- Real estate
- Finance
- Professional services
- Logistics and transports
- Healthcare
Is Agility Hosted Telephony Right For You?
Agility Hosted Telephony is an exceptional choice for organizations seeking a future-proof, scalable communication platform that combines technical excellence with localized support. It is particularly suited for Irish SMEs that need to unify multiple locations or transition to a hybrid work model without sacrificing call quality or professional image. Its standout feature is the deep integration with Microsoft Teams and major CRMs, providing a seamless workflow for high-growth businesses.
Still doubtful if Agility Hosted Telephony is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Agility Hosted Telephony Features
Smart Call Routing
This feature utilizes automated menus and time-based rules to ensure every caller reaches the correct department efficiently. Businesses can configure holiday messages and business-closed greetings to manage customer expectations and maintain high service levels during off-peak hours.
Live Wallboards and Analytics
Managers can access real-time data regarding call volumes, response times, and missed call rates through a centralized portal. These insights identify bottlenecks and training opportunities, allowing businesses to make data-driven decisions that improve overall communication performance and operational efficiency.
Secure Call Recording
The platform provides robust recording capabilities for training, compliance, and dispute resolution purposes across the organization. Recordings are stored securely in the cloud, allowing supervisors to review interactions and coach team members using real-world examples of successful customer engagements.
Pros And Cons of Agility Hosted Telephony
Pros
Advanced call management and routing
Detailed call analytics and reporting
Supports remote and hybrid work
Cons
Lower customization compared to 3CX systems
Advanced settings require administrator permissions
Agility Hosted Telephony Reviews
No reviews yet!
Be the first to review this product
Frequently Asked Questions
What types of pricing plans does Agility Hosted Telephony offer?
Agility Hosted Telephony price starts from $0.01/month. Get in touch for a tailored Agility Hosted Telephony cost estimate for your business.
Who are the typical users of Agility Hosted Telephony?
Typical users who benefit from Agility Hosted Telephony features include businesses across various industries and sectors, such as real estate, healthcare, logistics and travel, and finance.
Does Agility Hosted Telephony offer a mobile app?
No, it doesn’t offer a mobile app.
What languages does Agility Hosted Telephony support?
Agility Hosted Telephony software is primary available in English.
Does Agility Hosted Telephony offer an API?
The vendor hasn’t provided details about API availability.
What other apps does Agility Hosted Telephony integrate with?
The platform integrates with Microsoft Teams and different CRMs.
What level of support does Agility Hosted Telephony offer?
Agility Hosted Telephony offers support via phone, ticket system, and WhatsApp.