AkrutoSync Reviews
Total 30 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars20%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Management Consulting, 1-10 employees
Less than a year
“reliable sync”
Pros
Two things stand out equally with this. First, it simply works and it works consistently every single time. Second, the support team provides service that is truly unmatched and that is not a compliment I hand out lightly.
Cons
It is difficult to point to anything I dislike about this. It handles its job quietly and efficiently and whenever I need assistance, the team is right there to help. So the honest answer is really "nothing."
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Research, 1-10 employees
More than a year
“responsive support team”
Pros
Staying off the cloud means my setup is more exposed to ongoing changes in Windows and my local network but the team has been incredibly responsive and precise every time I've needed help. Over the years, I've probably reached out to support at least a dozen times and each time they've told me exactly what to do and somehow, it has always fixed the issue. These guys are outstanding.
Cons
Every now and then, getting the PC and phone to connect takes a bit of fiddling. I probably wouldn't deal with that if I were willing to store my data in the cloud but for me it's still absolutely worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 1-10 employees
More than a year
“Highly recommend using this”
Pros
After using this program for many years, I can say it has been incredibly reliable. When I recently upgraded my desktop hard drive, the support team guided me through the entire process and made sure all of my contacts, calendar events and other data stayed intact and transferred properly. Their customer support is truly exceptional and I would absolutely recommend it.
Cons
I don't have any complaints. It makes syncing between my desktop and iPhone simple and dependable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mechanical or Industrial Engineering, 1-10 employees
More than a year
“cost effective solution”
Pros
Keeping Outlook synced with my phone without relying on the cloud has been exactly what I needed and this has been a really cost effective solution for it.
Cons
Every now and then, Microsoft changes something and a reset is needed but the support team is always quick to step in and get everything working again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“top notch support”
Pros
The service has been A+. Since I've spent my entire career in sales, excellent customer support matters a lot to me and this really delivers.
Cons
Honestly nothing comes to mind.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 1-10 employees
More than a year
“calendar sync i can rely on”
Pros
I've relied on this app for more years than I can honestly count, starting back when I was using BlackBerrys and continuing now through my last several Android Pixels. My calendar is absolutely essential to how I work and because my email provider still runs on IMAP, I need something that keeps my laptop and phone perfectly in sync. Without AkrutoSync, I'd constantly be dealing with scheduling problems and honestly, I don't think I could have run my business successfully without it.
Cons
It's not completely free of the occasional technical problem and every now and then it does stop working. The upside is that it becomes obvious right away when something is off. Whenever that has happened, the support team has been incredibly fast, efficient and thorough about understanding my setup before walking me through the fix and getting everything running again. I'd easily give their technical support a 10 out of 10.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
More than a year
“does a solid job of syncing everything”
Pros
Whenever it's running the way it should, it does a really solid job syncing everything between my iPhone and computer. One thing I appreciate is that I can update something on either my phone or my computer and the change shows up on the other device right away.
Cons
The app regularly tells me it can't sync with an old phone list and I'm not sure what's causing it. When that happens, I usually end up having to install a newer version of the software on my computer. I also run into occasional issues with the Exchange account becoming unrecognizable and when I try to set it up again, it won't detect the URL it tells me to use so the default options don't work either.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Non-Profit Organization Management, 1-10 employees
Less than a year
“handy app”
Pros
After using it for a long time, it has become a really dependable solution for me. I run a non profit and all of my important information is stored on my computer so I needed a practical way to keep everything synced to my phone. I tried several other apps before this and they all let me down especially when it came to customer service. It has been an excellent value and very affordable and the support has been outstanding. Every app runs into issues once in a while but what matters most is how quickly and correctly those issues get resolved. Whenever I email support, I usually hear back within 24 hours or even sooner and the instructions they provide are accurate yet simple so fixes are always quick and painless.
Cons
This app does everything I need it to do and works exactly as expected. The customer support is excellent and I really do not have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 1-10 employees
More than a year
“keeps all my information accessible”
Pros
Keeping my contacts and calendar synced between my laptop and iPhone has been smooth with it which is why I still use it.
Cons
Support is reachable but not instantly. On the rare occasion something goes wrong, you have to send an email and wait a few hours for a response. Even a basic chatbot would make a big difference.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
2
Functionality
6
Automotive, 1-10 employees
More than a year
“stellar support”
Pros
I'm really happy with how it keeps Outlook on my PC synced with my Android even after using this app for several years. Recently the sync stopped working but after more than 10 back and forth interactions with the support team, everything is running again. Huge thanks for the persistent support. Now the syncing not only works but it actually feels faster than before. What used to take a day or two is now almost immediate in both directions.
Cons
Setting up the Exchange account can be a bit fussy at times. It took several tries and help from customer support to get everything working again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Facilities Services, 1-10 employees
More than a year
“keeps running effortlessly”
Pros
Most of the time, it just keeps running quietly in the background and does exactly what it's supposed to do so I barely have to think about it. When something does go wrong and I reach out, the support has been excellent. I usually get a personalised reply within hours from an actual named person, with clear and useful advice specific to the issue. They keep the email conversation going back and forth until everything is fully resolved. That kind of hands on help is far better than the usual approach of just sending users to a FAQ page.
Cons
One thing that did concern me was that my computer seemed uncertain about letting me access their website and I had to manually override the security warning. I'm not sure whether that points to some kind of licensing issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Writing and Editing, 1-10 employees
More than a year
“reliable outlook phone syncing”
Pros
It handles exactly what I need: keeping my desktop Outlook contacts and calendar in sync with my phone.
Cons
Getting everything set up can be a bit tricky especially with the Wi Fi connection and the Windows 10 to Android phone pairing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 1-10 employees
More than a year
“Excellent support team”
Pros
Since February 2016, it has been running reliably for me with almost no hiccups. On the few occasions something did come up, the support team was outstanding and always managed to get the issue resolved.
Cons
Only limitations I've run into have really come from other vendors rather than AkrutoSync itself. For example, Samsung Contacts can't handle all the information I store in my Outlook contacts so some contact details end up getting cut off.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Computer & Network Security, 1-10 employees
More than a year
“been using it for 10 years”
Pros
After getting everything configured, the software has done a solid job keeping my contacts synced both ways between Outlook 365 and my Android phone. I've been using it for nearly 10 years now and it has been dependable overall.
Cons
There was one issue where my phone lost its connection and when it connected again, it couldn't detect the contact changes or new entries I had made so that information ended up being lost.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Education Management, 1-10 employees
More than a year
“keeps everything visible across devices”
Pros
For years, it has worked flawlessly with my Samsung phone and Outlook. It keeps my contacts and calendar visible and in sync across both devices exactly the way I need.
Cons
Nothing negative to point out overall although a recent Android update did cause it to stop working for a bit. Even so, the team responded excellently and delivered a fix faster than I expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
More than a year
“reliable sync for years”
Pros
This has been an excellent and really valuable system for keeping my laptop and mobile in sync. I've used it for many years to sync my calendar and contacts and it has worked very well for me.
Cons
Honestly I don't have any complaints about the system itself. The only issues I've run into were caused by my own setup and BT's awful new router, not by this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Religious Institutions, 1-10 employees
More than a year
“very easy to use”
Pros
I've been using this program for more than 10 years across different phones and PCs, along with various Android, Windows and Outlook versions. Once everything is set up, it's been extremely reliable.
Cons
I don't have anything negative to say. After it's configured properly, it does exactly what it promises and stays reliable, effective and simple to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
Less than a year
“hassle free outlook syncing”
Pros
Everything works as it should and the whole experience has been hassle free. It syncs with Outlook better than iTunes did and the support team is quick to respond as well.
Cons
If I had to mention one con, it would be that the initial setup and installation took a bit of time.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
10
Management Consulting, 1-10 employees
More than a year
“quick problem solving by the team”
Pros
For roughly 10 years, this app has been a really helpful way to keep my Outlook data synced between my computer and iPhone. There were a couple of times when it stopped working but the customer support team was extremely helpful and got everything sorted out.
Cons
Something I wasn't happy about is that the product stopped syncing 3 times over those 10 years. That said, with help from the support team, I was able to fix the issues and get Outlook syncing again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Computer Software, 1-10 employees
More than a year
“great cloud free syncing capabilitie”
Pros
Getting help with migrating to a new cellphone was fast and the support team provided accurate answers throughout the process.
Cons
I've been happy using it for years, mainly because I prefer not to rely on cloud services.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10