AkrutoSync

AkrutoSync Reviews

Total 30 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

BN
Bill Nash

Management Consulting, 1-10 employees

Less than a year

5.0

“reliable sync”

Pros

Two things stand out equally with this. First, it simply works and it works consistently every single time. Second, the support team provides service that is truly unmatched and that is not a compliment I hand out lightly.

Cons

It is difficult to point to anything I dislike about this. It handles its job quietly and efficiently and whenever I need assistance, the team is right there to help. So the honest answer is really "nothing."

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TL
Tod Levitt

Research, 1-10 employees

More than a year

5.0

“responsive support team”

Pros

Staying off the cloud means my setup is more exposed to ongoing changes in Windows and my local network but the team has been incredibly responsive and precise every time I've needed help. Over the years, I've probably reached out to support at least a dozen times and each time they've told me exactly what to do and somehow, it has always fixed the issue. These guys are outstanding.

Cons

Every now and then, getting the PC and phone to connect takes a bit of fiddling. I probably wouldn't deal with that if I were willing to store my data in the cloud but for me it's still absolutely worth it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Michael Shapiro

Education Management, 1-10 employees

More than a year

5.0

“Highly recommend using this”

Pros

After using this program for many years, I can say it has been incredibly reliable. When I recently upgraded my desktop hard drive, the support team guided me through the entire process and made sure all of my contacts, calendar events and other data stayed intact and transferred properly. Their customer support is truly exceptional and I would absolutely recommend it.

Cons

I don't have any complaints. It makes syncing between my desktop and iPhone simple and dependable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CM
Charlie Mcdonald

Mechanical or Industrial Engineering, 1-10 employees

More than a year

5.0

“cost effective solution”

Pros

Keeping Outlook synced with my phone without relying on the cloud has been exactly what I needed and this has been a really cost effective solution for it.

Cons

Every now and then, Microsoft changes something and a reset is needed but the support team is always quick to step in and get everything working again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DZ
David Zmikly

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

“top notch support”

Pros

The service has been A+. Since I've spent my entire career in sales, excellent customer support matters a lot to me and this really delivers.

Cons

Honestly nothing comes to mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GJ
Gary Jarosz

Management Consulting, 1-10 employees

More than a year

5.0

“calendar sync i can rely on”

Pros

I've relied on this app for more years than I can honestly count, starting back when I was using BlackBerrys and continuing now through my last several Android Pixels. My calendar is absolutely essential to how I work and because my email provider still runs on IMAP, I need something that keeps my laptop and phone perfectly in sync. Without AkrutoSync, I'd constantly be dealing with scheduling problems and honestly, I don't think I could have run my business successfully without it.

Cons

It's not completely free of the occasional technical problem and every now and then it does stop working. The upside is that it becomes obvious right away when something is off. Whenever that has happened, the support team has been incredibly fast, efficient and thorough about understanding my setup before walking me through the fix and getting everything running again. I'd easily give their technical support a 10 out of 10.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM
Kerry Munson

Real Estate, 1-10 employees

More than a year

4.0

“does a solid job of syncing everything”

Pros

Whenever it's running the way it should, it does a really solid job syncing everything between my iPhone and computer. One thing I appreciate is that I can update something on either my phone or my computer and the change shows up on the other device right away.

Cons

The app regularly tells me it can't sync with an old phone list and I'm not sure what's causing it. When that happens, I usually end up having to install a newer version of the software on my computer. I also run into occasional issues with the Exchange account becoming unrecognizable and when I try to set it up again, it won't detect the URL it tells me to use so the default options don't work either.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SH
Stuart Homer

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0

“handy app”

Pros

After using it for a long time, it has become a really dependable solution for me. I run a non profit and all of my important information is stored on my computer so I needed a practical way to keep everything synced to my phone. I tried several other apps before this and they all let me down especially when it came to customer service. It has been an excellent value and very affordable and the support has been outstanding. Every app runs into issues once in a while but what matters most is how quickly and correctly those issues get resolved. Whenever I email support, I usually hear back within 24 hours or even sooner and the instructions they provide are accurate yet simple so fixes are always quick and painless.

Cons

This app does everything I need it to do and works exactly as expected. The customer support is excellent and I really do not have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS
Darvin Schmidt

Financial Services, 1-10 employees

More than a year

4.0

“keeps all my information accessible”

Pros

Keeping my contacts and calendar synced between my laptop and iPhone has been smooth with it which is why I still use it.

Cons

Support is reachable but not instantly. On the rare occasion something goes wrong, you have to send an email and wait a few hours for a response. Even a basic chatbot would make a big difference.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

2

Functionality

6

LE
Lansing Evans

Automotive, 1-10 employees

More than a year

5.0

“stellar support”

Pros

I'm really happy with how it keeps Outlook on my PC synced with my Android even after using this app for several years. Recently the sync stopped working but after more than 10 back and forth interactions with the support team, everything is running again. Huge thanks for the persistent support. Now the syncing not only works but it actually feels faster than before. What used to take a day or two is now almost immediate in both directions.

Cons

Setting up the Exchange account can be a bit fussy at times. It took several tries and help from customer support to get everything working again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

RS
Roland Spencer-Jones

Facilities Services, 1-10 employees

More than a year

5.0

“keeps running effortlessly”

Pros

Most of the time, it just keeps running quietly in the background and does exactly what it's supposed to do so I barely have to think about it. When something does go wrong and I reach out, the support has been excellent. I usually get a personalised reply within hours from an actual named person, with clear and useful advice specific to the issue. They keep the email conversation going back and forth until everything is fully resolved. That kind of hands on help is far better than the usual approach of just sending users to a FAQ page.

Cons

One thing that did concern me was that my computer seemed uncertain about letting me access their website and I had to manually override the security warning. I'm not sure whether that points to some kind of licensing issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB
John Bowling

Writing and Editing, 1-10 employees

More than a year

4.0

“reliable outlook phone syncing”

Pros

It handles exactly what I need: keeping my desktop Outlook contacts and calendar in sync with my phone.

Cons

Getting everything set up can be a bit tricky especially with the Wi Fi connection and the Windows 10 to Android phone pairing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JDC
James Du Charme

Law Practice, 1-10 employees

More than a year

5.0

“Excellent support team”

Pros

Since February 2016, it has been running reliably for me with almost no hiccups. On the few occasions something did come up, the support team was outstanding and always managed to get the issue resolved.

Cons

Only limitations I've run into have really come from other vendors rather than AkrutoSync itself. For example, Samsung Contacts can't handle all the information I store in my Outlook contacts so some contact details end up getting cut off.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

RK
Ryan Kurz

Computer & Network Security, 1-10 employees

More than a year

5.0

“been using it for 10 years”

Pros

After getting everything configured, the software has done a solid job keeping my contacts synced both ways between Outlook 365 and my Android phone. I've been using it for nearly 10 years now and it has been dependable overall.

Cons

There was one issue where my phone lost its connection and when it connected again, it couldn't detect the contact changes or new entries I had made so that information ended up being lost.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

VD
Valerie Duckrow

Education Management, 1-10 employees

More than a year

5.0

“keeps everything visible across devices”

Pros

For years, it has worked flawlessly with my Samsung phone and Outlook. It keeps my contacts and calendar visible and in sync across both devices exactly the way I need.

Cons

Nothing negative to point out overall although a recent Android update did cause it to stop working for a bit. Even so, the team responded excellently and delivered a fix faster than I expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MR
Mike Rodd

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“reliable sync for years”

Pros

This has been an excellent and really valuable system for keeping my laptop and mobile in sync. I've used it for many years to sync my calendar and contacts and it has worked very well for me.

Cons

Honestly I don't have any complaints about the system itself. The only issues I've run into were caused by my own setup and BT's awful new router, not by this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS
David Smith

Religious Institutions, 1-10 employees

More than a year

4.0

“very easy to use”

Pros

I've been using this program for more than 10 years across different phones and PCs, along with various Android, Windows and Outlook versions. Once everything is set up, it's been extremely reliable.

Cons

I don't have anything negative to say. After it's configured properly, it does exactly what it promises and stays reliable, effective and simple to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Real Estate, 1-10 employees

Less than a year

4.0

“hassle free outlook syncing”

Pros

Everything works as it should and the whole experience has been hassle free. It syncs with Outlook better than iTunes did and the support team is quick to respond as well.

Cons

If I had to mention one con, it would be that the initial setup and installation took a bit of time.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

Management Consulting, 1-10 employees

More than a year

5.0

“quick problem solving by the team”

Pros

For roughly 10 years, this app has been a really helpful way to keep my Outlook data synced between my computer and iPhone. There were a couple of times when it stopped working but the customer support team was extremely helpful and got everything sorted out.

Cons

Something I wasn't happy about is that the product stopped syncing 3 times over those 10 years. That said, with help from the support team, I was able to fix the issues and get Outlook syncing again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

ES
Ernst S.

Computer Software, 1-10 employees

More than a year

5.0

“great cloud free syncing capabilitie”

Pros

Getting help with migrating to a new cellphone was fast and the support team provided accurate answers throughout the process.

Cons

I've been happy using it for years, mainly because I prefer not to rely on cloud services.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10