Analytic Call Tracking

Analytic Call Tracking

Last Updated

Overview

Analytic Call Tracking helps marketers attribute inbound calls to specific campaigns in real-time. While reporting dashboards can be complex for first-time users, its instant call tracking tools provide clear insights into which marketing efforts drive phone leads. Overall, it is a reliable solution for businesses looking to improve customer engagement.

Analytic Call Tracking Specifications

  • Call Recording
  • Call Reporting And Analytics
  • Real‑Time Dashboard
  • Call Routing

Analytic Call Tracking Features

Call Recording

Analytic Call Tracking records and saves phone conversations for future reference and analysis. Users can review calls to verify details, monitor interactions, and gain insights into customer behavior. The software ensures recordings are easily accessible for evaluation and quality improvement purposes.

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Call Analytics

The platform tracks key call metrics including source, campaign, keyword, call duration, and call disposition. Users can analyze this data to identify trends, measure marketing performance, and make informed decisions. The software provides detailed reporting to optimize campaigns and improve lead management.

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Campaign Tracking

This feature allows users to tag and categorize calls to monitor marketing campaign performance. The software provides insights into which campaigns generate the most calls and leads, helping businesses evaluate ROI and adjust strategies based on measurable results from different channels.

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Two-Way SMS Texting

The system enables real-time communication through two-way SMS texting directly from the browser. Users can send and receive messages efficiently, manage conversations in shared or private inboxes, and improve customer engagement by responding quickly to inquiries without relying on external messaging tools.

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Call Routing

Analytic Call Tracking routes calls to a single number, rotates them across multiple numbers, or rings several phones simultaneously. Users can ensure calls reach the right recipient efficiently, improve response times, and manage high call volumes while maintaining flexibility across teams or locations.

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Pros And Cons of Analytic Call Tracking

Pros

  • Tracks calls from online and offline campaigns

  • Helps evaluate campaign performance effectively

  • Improves customer engagement through faster responses

Cons

  • Call routing features may require setup

  • Some advanced features may overwhelm smaller teams

Analytic Call Tracking Reviews

Total 1 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

100%

3

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0%

2

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0%

1

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0%

Share your experience

KI
Ken I.

Marketing and Advertising, 1-10 employees

More than a year

4.0

“reliable call tracking basics”

Pros

Right from the launch version, its core features have done exactly what I needed them to do. Everything continues to work reliably, from buying and provisioning new phone numbers to handling business account management. To be fair, a lot of the actual service side is really powered by Twilio, while this acts as that helpful layer in between for non programmers like me. And honestly, that's exactly the role I need it to fill.

Cons

One thing to keep in mind is that this isn't SaaS so since it's software you install on your own server, you're dependent on the developer for updates and upgrades and those can get expensive. I originally bought it years ago for a one time fee, around $250 if I remember right and it has run fine ever since. But they've since switched to a recurring pricing model and most of the really useful extras are locked into the pro or enterprise versions. So unless you're okay with a more limited feature set, you'll probably end up paying more.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

10

Functionality

6

Frequently Asked Questions

Does Analytic Call Tracking have a mobile app?

No, Analytic Call Tracking currently does not offer a dedicated mobile application.

What language does Analytic Call Tracking support?

Analytic Call Tracking primarily supports the English language.

What types of pricing plans does Analytic Call Tracking offer?

The vendor offers three pricing plans: Starter Plan ($29/month + usage), Pro Plan ($79/month + usage), and Agency Plan ($199/month + usage). A 15-day free trial is also available. Request a personalized Analytic Call Tracking price plan for your organization today!

Does Analytic Call Tracking offer an API?

No, Analytic Call Tracking does not offer an API.

What level of support does Analytic Call Tracking offer?

Analytic Call Tracking offers support through phone, live chat, and a dedicated help center.

What other apps does Analytic Call Tracking integrate with?

Analytic Call Tracking integrates with Twilio software.

Who are the typical users of Analytic Call Tracking software?

Analytic Call Tracking features are used by businesses across a wide range of industries and sectors, including real estate, education, automotive, healthcare, and finance.