Analytic Call Tracking Reviews

Pros

Right from the launch version, its core features have done exactly what I needed them to do. Everything continues to work reliably, from buying and provisioning new phone numbers to handling business account management. To be fair, a lot of the actual service side is really powered by Twilio, while this acts as that helpful layer in between for non programmers like me. And honestly, that's exactly the role I need it to fill.

Cons

One thing to keep in mind is that this isn't SaaS so since it's software you install on your own server, you're dependent on the developer for updates and upgrades and those can get expensive. I originally bought it years ago for a one time fee, around $250 if I remember right and it has run fine ever since. But they've since switched to a recurring pricing model and most of the really useful extras are locked into the pro or enterprise versions. So unless you're okay with a more limited feature set, you'll probably end up paying more.