AT&T Office@Hand Reviews

Pros

There really isn't anything positive I can say about this product.

Cons

Our VoIP phones have been down for two months straight. We paid a $500 onsite technician fee expecting someone to help us through the transition but it turned out to be a complete scam. The sales team made plenty of promises and absolutely nothing came from them.

Pros

The software feels very dependable and helpful overall, something I can use with a lot of confidence. It's been genuinely useful in day to day use.

Cons

I don't really have any complaints. It works quickly, feels comfortable to use and there's basically nothing negative to point out.

Pros

Stands out as a full communication hub, bringing voice, video, messaging and file sharing together in one user friendly platform. It works especially well for remote and hybrid teams and the mobile integration is a big plus because business calls can be managed on the go without needing a separate app. Features such as the auto receptionist, call forwarding and voicemail to email give small businesses a much more polished, enterprise level feel. The admin portal is easy to figure out so setup and user management are simple to handle. It's scalable, dependable and connects nicely with tools like Salesforce which makes it even more valuable for growing teams and organizations.

Cons

Using this every day for business communication, I can say the platform is solid overall but there are still a few frustrations. Customer support can be inconsistent and there are occasional technical hiccups during setup or when porting numbers. Some features also take time to learn and billing issues have been reported as well which can negatively affect the overall experience.

Pros

Handling office work feels much more convenient with this especially because getting to calls is so quick and easy.

Cons

This has been really simple to use so I really haven't run into any drawbacks.

Pros

This app really stands out as an all in one communication platform. It brings voice, video, messaging and fax together in one user friendly system which makes team collaboration feel much more organized and efficient.

Cons

The mobile app does act up from time to time and the call quality can occasionally drop especially when the signal is weak.

Pros

I love being able to use the same phone number across multiple devices has been really convenient and I don't have to deal with carrying several devices around at the same time.

Cons

Up to this point, I've been enjoying the application and honestly haven't run into any issues.

Pros

It's fast, reliable and helps me get my work done much more effectively. Being able to connect with people in real time has been amazing.

Cons

Honestly, I don't have any complaints. It works amazingly well and I truly love using it.

Pros

Video calls have been especially useful and having calls, voicemails, faxes and team collaboration all in one platform really helps businesses stay organized, communicate better and get more done.

Cons

I haven't run into any issues with it and it's been helpful whenever I've needed it.

Pros

It's very user friendly especially for remote work and it integrates well with different devices like smartphones and tablets.

Cons

At times, the video conferencing features can be a bit slow. Other than that, everything works well.

Pros

This app feels very accessible and comfortable to use.

Cons

I can't really point to any drawbacks since I haven't used enough of its services yet.