Audara: Pricing, Free Demo & Features

Last Updated Jan 28, 2026

Overview

Audara delivers an AI-powered omnichannel contact center that unifies voice, chat, WhatsApp, and video for streamlined supervision and reporting. Although its extensive feature set can feel complex for very small teams, intuitive dashboards and AI assistants simplify daily operations. Overall, it provides a reliable enterprise-grade customer experience.

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Starting Price

Custom

Audara Specifications

Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
Omnichannel Support
Predictive Dialing
Call Scripting
Real-Time Dashboard
Call Transfer And Conferencing
Speech Analytics

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What Is Audara?

Audara is an AI-powered, cloud-based contact center platform that centralizes voice, chat, WhatsApp, and video interactions. Designed for medium and large customer service teams, its core purpose is to automate high-volume communications using AI voice agents, predictive dialers, and a built-in customer relationship management (CRM) system. Real-time dashboards and automated quality assurance reduce manual monitoring and speed issue resolution.

Audara Pricing

The vendor offers multiple pricing plans starting at five users, designed to accommodate organizations of different sizes and requirements. These plans include:

Omni Chat: Custom pricing
Omni Core: Custom pricing
Omni Plus: Custom pricing
Infinity: Custom pricing

Request a personalized Audara pricing quote for your business today.

Disclaimer: The pricing is subject to change.

Audara Integrations

The vendor has not provided specific information about the platform’s integration with the third-party systems.

Book a free Audara demo to learn more about its integration arrangements.

Who Is Audara For?

Audara is ideal for a wide range of industries and sectors, including:

BPO
Banking and finance
Public entities and government
Healthcare

Is Audara Right For You?

If the main problems are fragmented channels, slow reporting, and high manual QA overhead, Audara’s omnichannel platform and AI quality engine centralize conversations and automate interaction scoring to reduce monitoring time. Its predictive dialers and AI voice/chat agents suit high-volume sales, collections, or enterprise help desks. Security and privacy are documented in Audara’s privacy resources (data handling and data-center information).

Still doubtful if Audara software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Audara Features

AI Voice Agents

AI-powered voice agents and voicebots handle routine voice interactions with natural-language understanding and neural text-to-speech, reducing live-agent time on repetitive calls. These agents transcribe and score interactions automatically, enabling faster resolution of simple inquiries and freeing skilled agents for complex tasks while preserving conversation history for audits.

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Predictive Dialer

Audara features a predictive dialer with Answering-Machine Detection (AMD) that dials multiple numbers intelligently, passing only live answers to agents. By optimizing call pacing and filtering voicemail/invalid numbers, the system increases contact rates and agent talk time, improving campaign efficiency for outbound sales and collections.

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360° CRM And Reporting

A built-in Customer Relationship Management (CRM) and customer data platform enable segmentation and unified interaction history. Custom, exportable reports and scheduled email dispatches help teams track conversions making it easier to measure campaign ROI and improve targeting.

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WhatsApp And Messaging

WhatsApp (Official API) and social messaging support let teams run no-code chatbots, campaign messages, and two-way conversations in the same workspace as voice channels. This streamlines messaging campaigns and preserves conversational context across channels for improved response continuity.

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Pros And Cons of Audara

A quick look at Audara's strengths and weaknesses to
help you decide if it's the right fit

Pros

Provide omnichannel voice, chat, and WhatsApp support
Enable AI-driven dialers to boost reach
Deliver real-time dashboards for instant supervision

Cons

Require specialist configuration for niche workflows
An extensive feature set may exceed micro teams

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What other apps does Audara integrate with?

The vendor has not provided specific information regarding the platform’s integration with third-party systems.

Does Audara have a mobile app?

No. Audara does not offer a mobile app.

What level of support does Audara offer?

The platform provides support via phone, email, and a resource center.

Who are the typical users of Audara?

Audara is suitable for a wide range of industries and sectors, including BPO, banking and finance, public entities and government organizations, and healthcare.

Does Audara offer an API?

Yes, Audara offer an API.

What language does Audara support?

The software supports the English and Spanish languages.

What types of Audara price plans are available?

The vendor offers multiple pricing plans starting at five users, including Omni Chat, Omni Core, Omni Plus, and Infinity, all available with custom pricing. Contact us to request a personalized Audara cost quote based on your institution's requirements.