AvidTrak Reviews
Total 3 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Information Technology and Services, N/A employees
Less than a year
“helpful live support team”
Pros
Whenever I need help, it's simple to reach a real support person by phone and the support has been excellent.
Cons
It does take a while to get comfortable with the dashboard and fully learn how the system works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Newspapers, N/A employees
More than a year
“responsive support”
Pros
Every time I've had a question, suggestion or concern, their team gets back to me very quickly which has been a big plus.
Cons
One thing I've noticed is that there haven't been many "near" number options available that are close to what I'm trying to find.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Design, N/A employees
Less than 6 months
“easy to use”
Pros
Using this has been going very well and the functionality covers what I need really well. On top of that the customer service has been excellent.
Cons
At this point, I haven't run into any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10