AvidTrak: Pricing, Free Demo & Features

Name: AvidTrak
Rating: 4.7 (3 reviews)

Last Updated Sep 12, 2026

Overview

AvidTrak is a high-precision marketing attribution platform categorized as call tracking software that empowers businesses to identify exactly which keywords and campaigns drive inbound phone leads. While its extensive technical configuration options may require initial training for new users, the platform's strength lies in its superior granular reporting.

Overall Rating

Based on 3 users reviews

4.7

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

AvidTrak Specifications

Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
Omnichannel Support
Predictive Dialing
Call Scripting
Real-Time Dashboard
Voicemail And Callback Management
Speech Analytics

View All Specifications

What Is AvidTrak?

AvidTrak serves as an intelligence bridge between offline phone conversations and online marketing efforts. It provides marketers with a comprehensive dashboard to track inbound calls back to their original source—be it Google Ads, social media, or traditional print media. By utilizing dynamic number insertion, it assigns unique tracking numbers to specific web visitors, allowing for session-level attribution. The software specifically solves the pain point of "blind spots" in marketing spend, ensuring that businesses can double down on high-converting channels while cutting waste in non-performing campaigns.

AvidTrak Pricing

AvidTrak offers the following plans:

Starter: $15/month
Professional: $30/month
Agency: $55/month

Request a personalized AvidTrak pricing quote for your business today!

Disclaimer: The pricing is subject to change.

AvidTrak Integrations

The software supports integration with multiple systems and platforms, such as:

HubSpot CRM software
Salesforce
Zoho CRM
Bing Ads
Slack

Watch the AvidTrak demo to learn more about its integration arrangements.

Who Is AvidTrak For?

AvidTrak software is ideal for a wide range of industries and sectors, including:

Digital marketing and SEO agencies
Home service providers
Legal and professional services
Real estate brokerages
Healthcare and medical practices
Automotive dealerships

Is AvidTrak Right For You?

AvidTrak is the definitive choice for performance marketers who demand absolute clarity on their cost-per-acquisition (CPA) across different media. Its standout feature is the keyword-level attribution, which reveals the specific search terms that prompted a caller to pick up the phone. Trusted by thousands of advertisers globally, AvidTrak is a proven problem solver for teams struggling to justify their marketing budgets to stakeholders. It empowers your marketing team to act on real-time data, turning "gut feelings" into quantifiable ROI through precise call intelligence.

Still unsure about AvidTrak features? Contact us at (661) 384-7070 for further guidance.

AvidTrak Features

AI Call Transcriptions And Sentiment Analysis

The platform uses AI to transcribe every recorded call, allowing users to search for specific keywords within conversations. It also performs sentiment analysis to automatically flag calls as positive, negative, or neutral for faster lead qualification.

See How It Works

Multi-Channel Attribution

Track calls from Google Ads, Bing, Facebook, and offline sources like billboards or direct mail. This unified view ensures you understand how different touchpoints contribute to the final conversion, preventing the over-attribution of a single channel.

See How It Works

Real-Time Reporting Dashboards

The software renders teams' access to custom reports that highlight call volume, peak calling hours, and geographic data. These insights help businesses optimize staff scheduling and ensure they are available during the times when their marketing is most effective.

See How It Works

Pros And Cons of AvidTrak

A quick look at AvidTrak's strengths and weaknesses to
help you decide if it's the right fit

Pros

Increase marketing ROI with precise keyword-level call attribution
Automate lead qualifying with AI-powered transcriptions and sentiment tools
Scale easily with a cost-effective pay-per-use pricing model

Cons

Managing complex capabilities may require a stronger skillset
Software UI can be enhanced for users’ ease and better software adoption

AvidTrak Reviews

Insights from real users on AvidTrak’s features,
performance, and overall experience.

Total 3 reviews

4.7

All reviews are from verified customers

Rating Distribution

Stars

67%

Stars

33%

Stars

Share your experience

Rob J.

Information Technology and Services, N/A employees

Less than a year

5.0

September 2024

“helpful live support team”

Pros

Whenever I need help, it's simple to reach a real support person by phone and the support has been excellent.

Cons

It does take a while to get comfortable with the dashboard and fully learn how the system works.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Jacob P.

Newspapers, N/A employees

More than a year

4.0

October 2023

“responsive support”

Pros

Every time I've had a question, suggestion or concern, their team gets back to me very quickly which has been a big plus.

Cons

One thing I've noticed is that there haven't been many "near" number options available that are close to what I'm trying to find.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Farah S.

Design, N/A employees

Less than 6 months

5.0

October 2023

“easy to use”

Pros

Using this has been going very well and the functionality covers what I need really well. On top of that the customer service has been excellent.

Cons

At this point, I haven't run into any issues.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 3 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What level of support does AvidTrak offer?

AvidTrak offers support via email, telephone and relevant documentation.

What types of pricing plans does AvidTrak offer?

AvidTrak price starts with Starter plan at $15/month, Professional at $30/month and Agency at $55/month. Get a detailed AvidTrak cost breakdown tailored to your specific requirements.

Who are the typical users of AvidTrak?

AvidTrak features are used by PPC managers, SEO specialists, agency owners, and marketing directors focused on lead generation.

Does AvidTrak have a mobile app?

No, AvidTrak does not offer a dedicated mobile app.

What other apps does AvidTrak integrate with?

AvidTrak supports integration with a wide range of platforms, including Google Ads, Salesforce, HubSpot, and Zoho, and can connect to thousands of others via Zapier.

Does AvidTrak offer an API?

Yes, AvidTrak offers an API.

What language does AvidTrak support?

AvidTrak software primarily supports English.