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Overview
Axon Virtual PBX helps businesses manage communications with internal call routing, VoIP connectivity, and support for 64 lines. While external video functionality requires specific softphone integration, its scalable infrastructure ensures efficient call handling. It is an ideal solution for small to large outbound call centers and office environments.
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Starting Price
Custom
Axon Virtual PBX Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Predictive Dialing
- Call Transfer and Conferencing
What Is Axon Virtual PBX?
Axon Virtual PBX is a Windows-based telephone switching system designed for business environments and call centers. Acting as a digital IP PBX, it leverages state-of-the-art VoIP technology to manage both internal and external communications. The software offers scalable solutions that bridge the gap between traditional analog PSTN lines and modern internet-based telephony. It caters to organizations seeking a customizable system that can integrate with various specialized telephony applications to handle high-volume call traffic and professional communication workflows.
How Much Does Axon Virtual PBX Cost?
Axon Virtual PBX cost starts at $27.66/month for a license purchase. This basic plan, known as the Axon VoIP PBX Quarterly Plan, offers unlimited ongoing use of all professional features. The Axon VoIP PBX Business Edition is available for $249.00. Another plan, called Axon VoIP PBX Enterprise Edition, is also available, with prices starting at $498.00. In addition to the base license costs, organizations should account for the following expenses:
- VoIP Gateway Hardware Or SIP Trunking: $100–$1,000 for initial hardware or service setup
- Technical Support Plans: $33–$99 per year for email or priority phone assistance
- Ancillary Software Modules: $50–$400 for integrated add-ons like call recording, IVR attendants, or music-on-hold players
Disclaimer: The pricing is subject to change.
Axon Virtual PBX Integrations
Who Is Axon Virtual PBX For?
Axon Virtual PBX is ideal for the call center industry.
Is Axon Virtual PBX Right For You?
If you’re a business or call center looking to manage your phone calls efficiently, Axon Virtual PBX provides a scalable, Windows-based solution that can handle both VoIP and traditional phone lines. It is designed to reduce phone bills while routing all calls internally across your organization.
Axon is suitable for organizations that need a flexible PBX system with easy remote access and the option to expand as your business grows. Its compatibility with other NCH telephony applications allows you to customize a complete phone system, making it a practical choice for businesses seeking control and scalability.
Still doubtful if Axon Virtual PBX is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Axon Virtual PBX Features
Basic On-hold Music
This feature allows the platform to play music for callers while they are waiting to be transferred or reconnected. It provides a professional auditory experience for clients during transitional periods of a call. Users can also integrate this with other telephony applications to further customize the caller's waiting experience.
Web-like Control Panel
The software includes an easy web-like control panel that administrators can use to manage the system settings. This interface is designed for accessibility, allowing the system to be monitored or configured remotely over a network. Users can efficiently oversee up to 64 telephone lines and unlimited extensions through this centralized dashboard.
Predictive Dialing
Axon Virtual PBX supports predictive dialing when used in conjunction with the Axon Agent autodialer. This feature is specifically designed for outbound call centers to increase agent productivity by automating the dialing process. The platform efficiently manages outgoing connections to streamline high-volume calling operations and reduce manual dialing time.
Voicemail Box
The software provides a dedicated voicemail box for every extension created within the system. This feature ensures that all users can receive and store messages when they are unavailable, maintaining professional continuity. Axon Virtual PBX software allows for organized message management across the entire business network for improved communication reliability.
Digital Call Routing
The platform facilitates digital call routing over any standard computer network, including wireless setups. This feature manages the path of every telephone call within a business, functioning as a complete telephone switch using VoIP technology. Axon Virtual PBX ensures that calls are directed to the correct extensions or external lines seamlessly.
Pros And Cons of Axon Virtual PBX
Pros
Very easy for teams to learn quickly
Scales easily for small or large deployments
Unlimited extensions with appropriate license
Cons
No built‑in advanced reporting features
Legacy program no longer actively supported
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Frequently Asked Questions
Does Axon Virtual PBX offer an API?
No, Axon Virtual PBX does not offer an API.
Does Axon Virtual PBX have a mobile app?
No, Axon Virtual PBX does not offer a dedicated mobile app.
What language does Axon Virtual PBX support?
Axon Virtual PBX primarily supports the English language.
What types of pricing plans does Axon Virtual PBXoffer?
Axon Virtual PBX cost starts at $27.66/month for the Axon VoIP PBX Quarterly Plan, while the Axon VoIP PBX Business Edition is available for $249.00. The Axon VoIP PBX Enterprise Edition is available as well, with the cost starting at $498.00. Get a detailed Axon Virtual PBX cost breakdown tailored to your specific requirements.
Who are the typical users of Axon Virtual PBX?
Axon Virtual PBX features are used by the call center industry.
What level of support does Axon Virtual PBX offer?
Axon Virtual PBX offers support through phone, email, and contact forms.
What other apps does Axon Virtual PBX integrate with?
Axon Virtual PBX connects with NCH Telephony Suite, including IVM Interactive Voice Response, VRS Call Recording, and IMS On-Hold Messages.