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Overview
BIM POS is a high-performance order consolidation engine that helps restaurant chains and virtual kitchens to manage high-volume delivery operations from a single hub. While the initial setup of complex delivery zoning and multi-branch logic may require training, its strength is that it eliminates order fragmentation across dozens of locations.
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Starting Price
Custom
BIM POS Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
What Is BIM POS?
BIM POS serves as a centralized delivery consolidator designed to bridge the gap between customer calls and kitchen execution. It provides restaurant groups with a unified call center module where agents can accept orders for multiple brands or branches, automatically routing them to the nearest outlet based on delivery zones. By utilizing its "BIM Dispatcher" and "Webtrack" tools, it provides end-to-end visibility from the moment a call is received to the final doorstep delivery. The software specifically solves the pain point of high labor costs in multi-branch ordering, allowing a single call center team to act as the "brain" for an entire franchise network.
BIM POS Pricing
BIM POS offers the following plan:
- Basic: $29/month
Disclaimer: The pricing has been sourced from third-party sites and is subject to change.
BIM POS Integrations
Who Is BIM POS For?
BIM POS software is ideal for a wide range of industries and sectors, including:
- Multi-unit restaurant franchises
- Virtual and ghost kitchen networks
- Centralized delivery call centers
- Catering and wholesale food businesses
- High-Volume Quick Service Restaurants (QSR)
- Courier and delivery dispatching agencies
Is BIM POS Right For You?
BIM POS is the definitive choice for restaurant operators who want to transition from chaotic, decentralized ordering to a streamlined, professional call center model. Its standout feature is the Automated Delivery Zoning, which instantly determines the correct kitchen for an order, reducing delivery times and driver confusion. Trusted by global hospitality brands, BIM POS is a proven problem solver for businesses struggling with order errors and inconsistent customer data across branches. It empowers your call center agents to provide personalized service by instantly displaying a customer's entire order history and preferences the moment the phone rings.
Still unsure about BIM POS features? Contact us at (661) 384-7070 for further guidance.
BIM POS Features
The software allows businesses to consolidate all delivery orders into one location to reduce onsite staff requirements. Agents can manage orders for multiple concepts and franchises simultaneously, with orders printing directly in the concerned outlet's kitchen instantly upon placement.
This module allows managers to measure kitchen and driver efficiency in real-time. It integrates with the call center to automate route management, supervise driver performance, and provide "Webtrack" links so customers can track their food live without an app.
The features enables teams to equip phone operators with a "magic tool" that suggests high-margin items based on a client's specific buying patterns. The system learns preferences automatically, ensuring that agents never miss an opportunity to increase the average ticket size.
