BlueBean: Pricing, Free Demo & Features

Last Updated Jan 9, 2026

Overview

BlueBean provides a cloud-based call center system combining PBX, CTI, and CRM to streamline customer communication and improve efficiency. Despite occasional complexity during upgrades, its flexible pricing, seamless integrations, and scalable design make it a trusted solution for over 300 companies seeking reliable, secure, and customizable contact center operations.

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Starting Price

Custom

BlueBean Specifications

Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
CRM Integration
Omnichannel Support
Real-Time Dashboard
Voicemail And Callback Management
Agent Scheduling And Management
Call Transfer And Conferencing

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What Is BlueBean?

BlueBean is a cloud‑based contact center solution designed to streamline customer communication and improve operational efficiency. It offers integrated PBX and CTI features that simplify call handling, while its CRM tools enhance customer relationship management. For small to mid‑sized businesses, BlueBean reduces administrative burdens and supports scalable growth, helping teams deliver faster, more reliable service without the complexity of traditional systems.

BlueBean Pricing

BlueBean pricing offers the following plans to users, excluding the consumption tax:

Monthly Fee Models

Initial cost - ¥5,000/1 license
Monthly fee - ¥5,000/1 license
Monthly prorated - ¥166/1 license

Disk Space Change Options

1) Up to 100 GB

Initial cost - ¥10,000/1 license
Monthly fee - ¥10,000/1 license
Monthly prorated - ¥333/1 license

2) Up to 200 GB

Initial cost - ¥10,000/1 license
Monthly fee - ¥20,000/1 license
Monthly prorated - ¥666/1 license

Request a custom BlueBean cost quote for your business.

Disclaimer: The pricing is subject to change.

BlueBean Integrations

The vendor offers integrations with several applications, including the following:

Salesforce
Zoho
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Request a BlueBean demo to learn more about its integration capabilities.

Who Is BlueBean For?

BlueBean software serves a wide range of industries and sectors, including:

Telephone answering service
Healthcare
Imaging
Digital marketing

Is BlueBean Right For You?

BlueBean is ideal for businesses seeking a secure, cloud‑based contact center solution that integrates PBX, CTI, and CRM to streamline communication. Its standout features—flexible call routing, AI transcription, and robust administrator tools—make it especially valuable for small to mid‑sized teams aiming to scale efficiently. Recognized in Japan for reliability and innovation, BlueBean empowers organizations to deliver faster, smarter customer service.

Still doubtful if BlueBean is the right fit for you? Connect with our customer support staff at (661) 384‑7070 for further guidance.

BlueBean Features

PBX And CTI Integration

BlueBean features include a combined PBX and CTI functionality to streamline call handling, enabling businesses to manage inbound and outbound communication efficiently. This integration reduces manual intervention, improves response times, and ensures customer interactions are handled consistently across teams and departments.

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CRM Connectivity

The platform integrates CRM tools directly into call workflows, allowing agents to access customer histories and preferences instantly. This connectivity enhances personalization, strengthens client relationships, and supports data‑driven decision‑making for improved customer satisfaction and long‑term loyalty.

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Flexible Call Routing

BlueBean offers advanced ACD and IVR routing options, ensuring calls are directed to the right agent or department. This flexibility minimizes wait times, optimizes resource allocation, and helps organizations deliver faster, more accurate support to their customers.

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Administrator Tools

BlueBean provides administrators with robust management features, including monitoring dashboards, performance analytics, and customizable settings. These tools empower leaders to oversee operations effectively, identify bottlenecks, and implement improvements that enhance overall efficiency and service quality across the organization.

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SMS And AI Transcription

The system supports SMS communication and AI‑powered transcription, enabling businesses to capture conversations accurately and provide summaries for quick review. These tools reduce documentation burdens, improve compliance, and allow teams to focus on delivering quality service rather than repetitive tasks.

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Pros And Cons of BlueBean

A quick look at BlueBean's strengths and weaknesses to
help you decide if it's the right fit

Pros

Detailed analytics tools, improve performance and KPI monitoring
Real‑time monitoring with call recording, ensure compliance and QA
Multi‑channel support via calls, emails, and social media integration

Cons

Customization options for users might be limited
Complex interface can overwhelm new users during initial setup and training

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What level of support does BlueBean offer?

BlueBean provides support via phone and email.

What language does BlueBean support?

BlueBean supports the English and Japanese languages.

Does BlueBean offer an API?

Yes, BlueBean provides API access.

Does BlueBean have a mobile app?

Yes, BlueBean offers a mobile app.

Who are the typical users of BlueBean?

BlueBean serves industries including digital marketing, imaging, healthcare, and more.

What types of pricing plans does BlueBean offer?

BlueBean pricing starts at ¥5,000 per license monthly with 40GB storage, scaling to ¥10,000 for 100GB and ¥20,000 for 200GB, with daily prorated billing and setup fees. Request a custom BlueBean price quotation.

What other apps does BlueBean integrate with?

The vendor integrates with third-party apps like Zoho, Salesforce, and more.