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Overview
BSG provides advanced AI-driven CPaaS solutions that help businesses automate global customer interactions via voice and SMS. While the system lacks timely backup in emergency cases, its high delivery rates and responsive customer support make it highly reliable. Overall, BSG’s scalable infrastructure ensures seamless enterprise-level communication.
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Starting Price
Custom
BSG Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting And Analytics
What Is BSG?
BSG software is a global AI-powered communication platform designed to unify enterprise interactions across SMS. It addresses the challenges of high operational costs by automating lead qualification and customer support through human-like AI assistants.
The platform's features include the number verifier for list cleaning and 2-way messaging for real-time engagement. It is ideal for businesses looking to scale their outreach while maintaining high message delivery standards.
BSG Pricing
The software’s cost depends on the BSG features a company opts for. The following are the BSG pricing quotes:
- SMS – €0.0366/SMS for international traffic and custom pricing for local traffic
- 2FA – €0.0380/SMS for international traffic and custom pricing for local traffic
- Voice Bot – Starting at €500/month
- AI Voice – Starting at €500/month
- Viber – €0.0140/SMS
- ShortURL – €0 for one branded domain and starting at €5.99 for five branded domains
- Transaction Email – €0 for one branded domain and starting at €20 for two branded domains
- 2-Way SMS – Free for incoming SMS and €0.0366/outgoing SMS
- Number Verifier – Custom pricing
Disclaimer: The pricing is subject to change.
BSG Integrations
Who Is BSG For?
BSG software is ideal for various industries and sectors, including:
- Finance
- E-commerce
- Transportation
- Logistics
- Healthcare
- Retail
- Insurance
Is BSG Right For You?
BSG might be the right choice for organizations requiring high-volume communication with verified reliability. Its features, like the number intelligence suite, optimize marketing spend by scrubbing invalid data. Having secured ISO-9001 and ISO-27001 certifications, the platform ensures enterprise-grade security and quality standards.
Still have doubts about investing in the BSG software? Connect with our customer support experts at (661) 384-7070, who will clear up any doubts to help you make the right decision.
BSG Features
Number Verifier
BSG features a real-time lookup service to validate if mobile numbers are active and identify their current mobile network operator. It reduces operational overhead and campaign failures. The system enables users to access this tool via HTTP API or a convenient Telegram-based bot for instant checks.
MNP Lookup
This functionality provides precise mobile number portability detection to ensure SMS traffic is routed accurately across global networks. By accessing official national registries, BSG identifies the current serving operator, helping enterprises maintain high delivery performance and avoid unnecessary roaming costs.
Conversation AI Voice
BSG software supports multiple languages and utilizes interruptible logic for natural, human-like interactions. It handles multiple calls per minute, automating lead qualification and support while escalating complex queries to live human agents.
2-Way SMS
Enabling bidirectional communication, this feature allows customers to respond directly to messages for feedback or support. It integrates multi-layer protection and intelligent monitoring to ensure optimal delivery rates, making it essential for building interactive, meaningful customer relationships at scale.
AI Leadgen Manager
The platform automates the outreach process by instantly calling and qualifying prospects across several channels. It scores leads based on intent and syncs directly with existing CRM systems to trigger follow-up actions, allowing sales teams to focus exclusively on high-priority opportunities.
Pros And Cons of BSG
Pros
Schedules SMS messages quickly
Delivers reliable SMS quality
Reaches audiences worldwide
Cons
Test campaigns show no results
Routes fail unexpectedly at times
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Frequently Asked Questions
What language does BSG support?
BSG supports the English and Ukrainian languages.
Does BSG have a mobile app?
No, BSG does not have a mobile app.
Who are the typical users of BSG?
Typical users of BSG include professionals working in logistics, retail, healthcare, e-commerce, finance, insurance, and transportation industries.
Does BSG offer an API?
Yes, BSG offers an API.
What types of pricing plans does BSG offer?
BSG pricing is feature-based, with costs varying according to the selected services: SMS (€0.0366 per SMS for international traffic with custom pricing for local traffic), 2FA (€0.0380 per SMS for international traffic with custom pricing for local traffic), Voice Bot (starting at €500/month), AI Voice (starting at €500/month), Viber (€0.0140 per SMS), ShortURL (free for one branded domain and starting at €5.99 for five branded domains), Transaction Email (free for one branded domain and starting at €20 for two branded domains), 2-Way SMS (free for incoming SMS and €0.0366 per outgoing SMS), and Number Verifier (custom pricing). Get a flexible BSG cost today.
What other apps does BSG integrate with?
The vendor has not publicly disclosed its third-party integrations.
What level of support does BSG offer?
BSG provides phone and form submission form options.