Calabrio ONE

Calabrio ONE Reviews

Total 21 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

29%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Ana

IT, 51-100 employees

Less than 6 months

5.0

“Really beneficial for my work”

Pros

I like that it can modify schedules and request time off in advance.

Cons

It's frustrating that sometimes I can't plot ET.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J
Jernalyn

Retail, 500+ employees

More than a year

4.0

“It has been very helpful”

Pros

I mainly use Calabrio to check my daily schedule, log overtime, and track adherence, that's about it.

Cons

Since my access is limited, I can only see my daily adherence.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A
Alfredo

Finance, 51-100 employees

More than a year

5.0

“very user-friendly”

Pros

User-friendly, dependable, visually appealing and offers great tracking.

Cons

It's hard to say, but if I had to complain, it would be that it occasionally goes offline.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
DeShun

Finance, 500+ employees

Less than a year

4.0

“Great rescheduling feature”

Pros

Offers the flexibility to adjust my schedules when necessary.

Cons

Getting vacation time has been a bit challenging. I've been told it's an issue with the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

A
ALICA

Healthcare, 51-100 employees

More than a year

5.0

“Great, easy-to-use tool!”

Pros

I appreciate the speed of Calabrio, and the functions are simple and easy to grasp!

Cons

I don't have anything to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lester

Aviation, 500+ employees

More than a year

4.0

“Excellent for managing time”

Pros

I like how it shows available time off and the status of waitlisted requests.

Cons

It sometimes times out when I least expect it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

M
Marlon

Finance, 500+ employees

Less than 6 months

5.0

“Very user friendly software”

Pros

Allows me to submit documents and information with instant feedback.

Cons

Not much to complain about since the system is user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Marina

Media, 500+ employees

Less than 6 months

4.0

“A fantastic work tool!”

Pros

Very easy to use, with a user-friendly interface and I enjoy using it on my phone!

Cons

Sometimes it crashes but it could be due to the broadband connection and it works fine with my cellphone provider.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

L
Lynn

Human Resources, 101-500 employees

Less than a year

4.0

“manages work but should improved”

Pros

Helps me stay on track by showing exactly where I need to be.

Cons

I dislike that the system can change without notifying me. It would be better if it sent an automatic email about changes in Calabrio.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

8

N
nicole

Banking, 51-100 employees

Less than a year

4.0

“it could be better”

Pros

Accessible from home and you can make time adjustments if necessary.

Cons

Waitlisted requests could benefit from alerts telling me whether I was approved or not.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

L
Lilly

Finance, 500+ employees

Less than 6 months

5.0

“So far so good”

Pros

I love that we can rearrange parts of our schedule on our own, improving adherence.

Cons

So far, I haven't experienced anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
bridgette

Media, 101-500 employees

More than a year

5.0

“Perfect for rescheduling”

Pros

The ability to change my schedule and see it at any time.

Cons

There are occasional system issues like freezing, and sometimes my schedule doesn't load.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

B
Beatriz

Media, 500+ employees

More than a year

5.0

“Perfect call management tool”

Pros

I liked how quickly I could adjust days and times.

Cons

The Android app's interface is a bit tricky to navigate, especially when trying to access the app and make time changes.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

E
Ericka

Healthcare, 51-100 employees

Less than 6 months

5.0

“It has improved a lot”

Pros

I like that I can modify my schedule and request time off.

Cons

I don't quite like that it doesn't automatically update when I go on an unscheduled break.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

G
Grace

Healthcare, 500+ employees

Less than 6 months

3.0

“Should improve ready time adherence”

Pros

Having both the weekly schedule and reports available in one location with a single login is highly convenient.

Cons

I don't like that the ready-time adherence doesn't update promptly. The graph for ready-time adherence is hard to read and the actual breaks and lunch taken aren't reflected correctly. I never get a real-time update.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

5

K
Kelsie

Media, 500+ employees

Less than a year

5.0

“Reliable and smooth, no issues”

Pros

It's reliable, I never have issues when using it.

Cons

The page to post shifts is confusing especially if you've never used it before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SA
Shir Ali

Healthcare, 500+ employees

More than a year

5.0

“Best and easiest tool, love it”

Pros

So simple and effective, everything works perfectly, no complaints so far.

Cons

Nothing to complain about because everything is perfect so far. I feel fortunate to have access to this feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tevin

Banking, 500+ employees

More than a year

3.0

“Not a bad tool for calling”

Pros

Calabrio is very easy to use, and user-friendly. It helps me with my work a lot.

Cons

The layout of the platform can be a bit confusing at times.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

7

B
Biswajeet

IT, 500+ employees

More than a year

5.0

“Great call management with calabrio”

Pros

It's flexible and easy to change, helping us manage the workforce and track performance.

Cons

It takes time to change statuses, especially for employees.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Amanda

Insurance, 101-500 employees

Less than 6 months

5.0

“It offers great features”

Pros

I appreciate the feature that shows the likelihood of getting time off for PTO.

Cons

Not being able to clock in or out directly would be a helpful feature to streamline things.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9