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Calabrio ONE

Calabrio ONE

Last Updated Dec 28, 2024

Overview

Calabrio ONE transforms your contact center experience by providing intuitive workforce optimization tools. While slow updates occasionally occur, Calabrio ONE remains a reliable and user-friendly platform ensuring smooth services. It allows seamless call recording and insightful analytics that empower your team to excel and deliver exceptional customer service.

Overall Rating

Based on 21 users reviews

4.5

Rating Distribution

Positive

90%

Neutral

10%

Negative

0%

Starting Price
Custom

What is Calabrio ONE?

Overview

Calabrio ONE is a robust contact center workforce software designed with powerful tools that are useful for contact centers. This platform helps teams streamline their workflows and enhance customer interactions. It offers advanced analytics and call recording features that assist businesses in improving service quality and boosting workflow efficiency. Its intuitive interface streamlines daily tasks and creates a collaborative environment. Calabrio ONE benefits teams to thrive and deliver outstanding results in customer care.

Calabrio ONE Pricing

Calabrio ONE pricing details are not mentioned on its official website.

You can get pricing estimates that align with your business requirements.

Calabrio ONE Integrations

The software integrates several third-party apps, such as:

Check out the Calabrio ONE demo to learn about its integrations.

Who Is Calabrio ONE For?

Calabrio ONE serves different industries, including:

  • BPO
  • Airlines
  • Financial services
  • Healthcare
  • Hospitality
  • Insurance
  • Retail
  • Telecommunication
  • Utilities

Still unsure about Calabrio ONE? Contact us at (661) 384-7070 and get further guidance from our experts 

Pros And Cons of Calabrio ONE

Pros

  • Reliable and user-friendly

  • Good tracking capabilities

  • Fast response times

  • Mobile accessibility

Cons

  • System crashes occasionally, according to some software users

  • Slow updates

  • Limited access for users

Frequently Asked Questions

Yes, Calabrio ONE offers an API.

Calabrio ONE integrates with Salesforce, GENESYS, Amazon Connect, Telia, Five9, Twilio, and Gladly.

Calabrio ONE supports English, German, French, Spanish, Dutch, Swedish, and Portuguese languages.

Calabrio ONE cost is unavailable on its website. Get pricing details of its plans tailored to your business requirements.

Typical users of Calabrio ONE are from healthcare, hospitality, airlines, insurance, retail, telecommunication, financial services, BPO, and utilities industries.

Calabrio ONE offers support through phone, ticket submissions, email, and FAQs/forums.