CallCenterHosting

CallCenterHosting Reviews

Total 2 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

100%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

MV
Mani V.

Mid Market, 51-100 employees

4.0

“feature rich platform”

Pros

Right from the start, it feels user friendly and well thought out. It comes with strong features, gets frequent updates and integrates smoothly with other tools. The responsive customer service also helps a lot making it easier to get comfortable with the platform and adapt it to daily work. Overall, it supports a reliable and efficient workflow.

Cons

It offers a lot of detailed features which can feel a bit overwhelming in the beginning. On top of that some of the more advanced integrations can take extra time to set up and may require additional technical support.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AL
Akhas L.

Mid Market, 51-100 employees

4.0

“Reliable support team”

Pros

Getting started is easy thanks to its user friendly interface which makes both day to day use and implementation much simpler. The platform comes packed with solid features, receives regular updates and integrates well with other systems. On top of that the responsive customer support helps keep everything running without much disruption.

Cons

This program does a lot of stuff pretty well but the large number of features can be a bit overwhelming in the beginning. Also some of the more advanced integrations take extra time and technical help to get working properly which can make the initial setup a little more complicated than expected.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7