CallHub Reviews

“Can definitely improve

Pros

Once I got the hang of it, the tool became easy to use, and I was able to go through many calls efficiently.

Cons

The notes section was a bit tricky for me. I prefer being able to quickly answer the questions asked rather than having to navigate to the notes.

“A solid option

Pros

The user interface is really simple for me to understand.

Cons

I would appreciate more customization options for each team, so the interface can be tailored to meet their specific needs.

“Everything's going great!

Pros

It's fairly easy to use and set up. We use it about twice a year, and it works well every time.

Cons

Switching from one call to the next can be a bit abrupt, but it's not too bad overall.

“A dependable product

Pros

It's very consistent and clear, and it's relatively easy to use.

Cons

I wish the music wouldn't always restart from the beginning between calls.

“It worked just fine�

Pros

The call transfer feature is incredibly helpful for the organizing community.

Cons

The audio issues often make me switch to another dialer more frequently. My team needs every opportunity they can get. When we finally get someone willing to talk and we lose them due to a website problem, it really affects our ability to meet our goals.

“Great calling software

Pros

I enjoy contacting veterans periodically and providing them with referrals for necessary human services and financial assistance.

Cons

I don't have any negative feedback about CallHub and I use the service regularly every week.

“Really handy tool

Pros

The user experience for agents is fantastic, everything is streamlined. The smooth integration with Nationbuilder is crucial for us. Plus, the built in tools like automated/manual texts and prerecorded voicemail are super useful. As an admin it's also great to be able to export detailed CSVs and see exactly what happened.

Cons

The page refreshes every time I add a new question or event or when I reorder them, which makes setting up a new campaign a bit tedious. As an admin, it's a headache. Also, having to go through every single edit page to save changes is time consuming. It would be great if cloning and editing previous campaigns were easier.

“Awesome product!

Pros

The ability to automatically call a long list of numbers is a great feature according to me.

Cons

There are a few minor technical issues, like some lagging that makes it hard for me to hear the other line.

“Super easy to set up

Pros

The setup was easy, with plenty of walkthroughs and explanations provided.

Cons

At first I didn't fully understand how to set up calls but I was able to figure it out.

“Great features

Pros

The integration with NationBuilder makes this platform incredibly easy and convenient for us.

Cons

We often encounter problems if any of our users are using a browser other than Google Chrome.

“Simple and useful

Pros

It's easy to use and understand and I like how accessible it is.

Cons

Sometimes, when the internet is slow, it significantly slows down the system.

“So easy to use

Pros

The interface is simple, and transferring my calls was simple. No formal training is needed, just showing someone how to use it is enough, and they'll be fine.

Cons

I had trouble logging in a couple of times, which ended up costing me hours.