Last Updated
Overview
CallHub enhances your outreach efforts through seamless call management, automated dialing, and valuable analytics. Though it lacks live chat support, its advanced, user-friendly features make the system easy to navigate. Callhub allows you to experience enhanced connections and efficient communication, enabling your team to drive meaningful results.
Overall Rating
Based on 12 users reviews
4.3
Rating Distribution
Positive
92%
Neutral
8%
Negative
0%
Starting Price
Custom
CallHub Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
What is CallHub?
Overview
CallHub is for businesses looking to enhance their communication strategies. Its features streamline outreach efforts with tools like predictive dialing, call tracking, and campaign management. It improves engagement for sales teams, non-profit organizations, and customer service departments. The platform also offers comprehensive reporting tools that provide valuable insights. CallHub gives you a user-friendly experience for teams. So they can connect effectively and efficiently with their audiences and drive optimized results for the business.
CallHub Pricing
- Standard: Available for everyone
- Enterprise: Custom pricing
You can get pricing that is aligned with your business requirements.
CallHub Integrations
CallHub integrates with various apps, including:
- NGP Van
- Blackbaud
- NationBuilder
- Blue State
- Salesforce
- Action Network
- Zapier
Who Is CallHub For?
CallHub is for different industries, such as:
- Education
- Energy and utility
- Staffing
- Political
- Non-profits
- Advocacy
- Unions
- Churches
Is CallHub Right For You?
CallHub is perfect for you with its all-in-one communication tools, seamless automation, and relational organizing. It is TCPA compliant, SOC 2 secured, ISO 27001 certified, and SHAKEN/STIR enabled, which shows the customer's trust in this powerful platform. This platform is a meaningful choice for different political parties to run their campaigns, non-profit organizations, and churches for fundraising.
Still thinking about whether CallHub is the perfect choice? Contact us at (661) 384-7070 and our team of experts will help you make a better decision.
CallHub Features
Peer-to-Peer Texting
This feature enables auto-sending initial messages, link tracking, and converting texts to MMS without media. It also helps filter texts based on explicit or flagged language to protect agents. Besides that, Callhub integrates custom surveys and data in texting for comprehensive outreach.
Text Broadcast
Callhub supports bulk or mass texting for different prospects, such as campaigns or fundraising. It lets users automate responses based on trigger keywords. Users can set retry attempts for undelivered messages and choose between 10DLC and dedicated/shared shortcodes for mass communication.
Phone Banking And Call Center Tools
The software provides AI-powered insights to gauge call sentiments. It includes dynamic branching scripts for ease of use. It also streamlines patch-through calling, inbound calling, spam label protection, and dynamic caller IDs to establish a local presence.
Voice Broadcast
It lets users run Press-1 campaigns to connect contacts to live agents. Users can utilize text-to-speech and audio upload options and access transcripts for incoming messages to ensure effective voice communication.
Workflows Automation
The feature unifies and automates calling, texting, and email outreach and allows for triggering communications based on IF/ELSE conditions. The software also helps manage tags and actions, sync data with CRM for a centralized view, and use a drag-and-drop creator for campaign overviews.
Relational Organizing
Callhub streamlines outreach efforts, saves training time, and offers real-time analytics. This feature also assists in leveraging personal networks efficiently. Furthermore, it ensures secure data handling while supporting multiple languages for broader engagement.
Pros And Cons of CallHub
Pros
User-friendly interface
Flexible pricing based on usage
Variety of communication channels
All-in-one platform features
Cons
No live chat support
Restricted API usage
No option to remove contacts, according to some software users
CallHub Reviews
Total 12 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars42%
4
Stars50%
3
Stars8%
2
Stars0%
1
Stars0%
Share your experience
Civic & Social Organization, 11-50 employees
Less than 6 months
“So easy to use”
Pros
The interface is simple, and transferring my calls was simple. No formal training is needed, just showing someone how to use it is enough, and they'll be fine.
Cons
I had trouble logging in a couple of times, which ended up costing me hours.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Non-Profit Organization Management, 11-50 employees
More than a year
“Simple and useful”
Pros
It's easy to use and understand and I like how accessible it is.
Cons
Sometimes, when the internet is slow, it significantly slows down the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Non-Profit Organization Management, 1-10 employees
More than a year
“Great features”
Pros
The integration with NationBuilder makes this platform incredibly easy and convenient for us.
Cons
We often encounter problems if any of our users are using a browser other than Google Chrome.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Frequently Asked Questions
Does CallHub offer an API?
Yes, CallHub offers an API.
What other apps does CallHub integrate with?
CallHub integrates with Salesforce, Zapier, Blue State, Blackbaud, NationBuilder, Action Network, and Ngpvan.
What language does CallHub support?
CallHub only supports the English language.
What types of pricing plans does CallHub offer?
The CallHub price is offered in two plans: a Standard Plan for all users and an Enterprise Plan, which is custom based and tailored to your business needs.
Who are the typical users of CallHub?
Typical users of CallHub are those in education, energy and utility, politics, advocacy, churches, staffing, unions, and non-profits.
What level of support does CallHub offer?
CallHub provides support through phone, live chat, email, and FAQs/forums.