CALLR

Callr Reviews

Total 10 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

10%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BC
Bruno C.

Computer Software, 1-10 employees

Less than a year

5.0

“Fair pricing”

Pros

Getting started with it is really easy. I also really appreciate the fair pricing as well as the payment terms for this product because both are laid out very clearly and transparently.

Cons

I wasn't even aware there was a software suite available.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JZ
Jeremy Z.

Internet, 1-10 employees

Less than a year

5.0

“high quality call transfers”

Pros

Installation was quick and call transfers happen without any loss in quality. It doesn't rely on the internet but uses the telephone network instead.

Cons

After 2 years of using it, I really haven't come across any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

E-Learning, 1-10 employees

Less than a year

5.0

“great for managing multiple numbers”

Pros

An essential tool for managing multiple phone numbers.

Cons

The interface takes a little time to get used to but it becomes very simple afterward.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Real Estate, 51-100 employees

More than a year

5.0

“solid documentation”

Pros

One thing that really worked well was the implementation flexibility made possible by the JavaScript API. The documentation was also very helpful and having the SDKs available on GitHub along with the sample scripts made integration much easier and more practical.

Cons

With very large call volumes, the administration and reporting interfaces could sometimes become a bit slow. That said, it barely affected us because we almost never used those screens since all settings and statistics were available through the API integrated into our back office tools.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FD
Francois D.

Insurance, 1-10 employees

More than a year

5.0

“quick setup process”

Pros

Getting everything configured was quick and managing the settings whenever I needed to change them was just as simple. Connecting on my own was very quick and I was able to get connected within just a few seconds without any trouble.

Cons

I dont have anything negative to point out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB
Sejiane B.

Consumer Services, 11-50 employees

Less than a year

3.0

“inconsistent support”

Pros

At times the pricing is not clear at all.

Cons

Support can be very inconsistent whenever we've reached out for help or an explanation.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

NJ
Nicolas J.

Information Technology and Services, 11-50 employees

More than a year

5.0

“matches what we need well”

Pros

This app has been able to adapt really well to our very specific needs and the development team is highly skilled and quick to respond whenever needed.

Cons

There's honestly not much to complain about since it does exactly what we use it for. If anything, it may take a few hours to get comfortable with it at the beginning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC
Joel C.

Graphic Design, 1-10 employees

More than a year

5.0

“Packed with features”

Pros

It is a well designed tool that feels both simple yet packed with many features. It's quick to get used to and offers really good value for the price.

Cons

The only thing missing is visual voicemail directly on the smartphone, as a complement to email notifications.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

HP
Herve P.

Automotive, 1-10 employees

More than a year

5.0

“excellent UX”

Pros

Using the software is pleasant overall and the tool feels reliable in day to day use.

Cons

It would be better if there were an option to choose the interface language you want to work in, whether English or French.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

CG
Christophe G.

Insurance, 1-10 employees

Less than a year

4.0

“well thought out design”

Pros

The software is simple to use and the overall design is well put together.

Cons

The layout could be better and it often takes quite a bit of thought to navigate certain parts.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7