Callr Reviews
Total 10 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars10%
3
Stars10%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Computer Software, 1-10 employees
Less than a year
“Fair pricing”
Pros
Getting started with it is really easy. I also really appreciate the fair pricing as well as the payment terms for this product because both are laid out very clearly and transparently.
Cons
I wasn't even aware there was a software suite available.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Internet, 1-10 employees
Less than a year
“high quality call transfers”
Pros
Installation was quick and call transfers happen without any loss in quality. It doesn't rely on the internet but uses the telephone network instead.
Cons
After 2 years of using it, I really haven't come across any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 1-10 employees
Less than a year
“great for managing multiple numbers”
Pros
An essential tool for managing multiple phone numbers.
Cons
The interface takes a little time to get used to but it becomes very simple afterward.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Real Estate, 51-100 employees
More than a year
“solid documentation”
Pros
One thing that really worked well was the implementation flexibility made possible by the JavaScript API. The documentation was also very helpful and having the SDKs available on GitHub along with the sample scripts made integration much easier and more practical.
Cons
With very large call volumes, the administration and reporting interfaces could sometimes become a bit slow. That said, it barely affected us because we almost never used those screens since all settings and statistics were available through the API integrated into our back office tools.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Insurance, 1-10 employees
More than a year
“quick setup process”
Pros
Getting everything configured was quick and managing the settings whenever I needed to change them was just as simple. Connecting on my own was very quick and I was able to get connected within just a few seconds without any trouble.
Cons
I dont have anything negative to point out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 11-50 employees
Less than a year
“inconsistent support”
Pros
At times the pricing is not clear at all.
Cons
Support can be very inconsistent whenever we've reached out for help or an explanation.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
5
Information Technology and Services, 11-50 employees
More than a year
“matches what we need well”
Pros
This app has been able to adapt really well to our very specific needs and the development team is highly skilled and quick to respond whenever needed.
Cons
There's honestly not much to complain about since it does exactly what we use it for. If anything, it may take a few hours to get comfortable with it at the beginning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Graphic Design, 1-10 employees
More than a year
“Packed with features”
Pros
It is a well designed tool that feels both simple yet packed with many features. It's quick to get used to and offers really good value for the price.
Cons
The only thing missing is visual voicemail directly on the smartphone, as a complement to email notifications.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Automotive, 1-10 employees
More than a year
“excellent UX”
Pros
Using the software is pleasant overall and the tool feels reliable in day to day use.
Cons
It would be better if there were an option to choose the interface language you want to work in, whether English or French.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Insurance, 1-10 employees
Less than a year
“well thought out design”
Pros
The software is simple to use and the overall design is well put together.
Cons
The layout could be better and it often takes quite a bit of thought to navigate certain parts.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7