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Overview
Callr helps product teams embed voice and SMS interactions in their apps to capture conversation data. While it may require developer expertise to set up and use, it supports efficient call tracking and custom IVR flows. Overall, it is suitable for businesses that build communications into their software.
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Starting Price
Custom
Callr Specifications
- Interactive Voice Response (IVR)
- Call recording
- Call reporting and analytics
- CRM integration
What Is Callr?
Callr is an API-based voice and SMS platform for product teams and businesses that want to embed communications into their applications. It supports inbound and outbound voice, SMS, and email interactions, with call tracking, analytics, and AI conversation intelligence for transcripts, recaps, sentiment, and intent. Using its serverless, low-code tools, users can build custom notifications and IVR flows and push captured data into CRMs. This helps teams automate qualification and gain customer insights.
Callr Pricing
The vendor offers the following pricing plans:
- Essential: €99/month
- Professional: €299/month
- Enterprise: Custom pricing
Disclaimer: The pricing is subject to change.
Callr Integrations
The software supports integration with multiple systems and platforms, such as:
- Salesforce
- HubSpot CRM software
- Google Analytics
- Zapier software
- Make.com
- Pipedrive CRM
Who Is Callr For?
Callr is ideal for a wide range of industries and sectors, including:
- Health
- Restaurant
- Real estate
- Marketplaces
Is Callr Right For You?
If you’re a product team looking to turn voice and SMS conversations into actionable data inside your app, and GDPR compliance matters to you, Callr may be a fit. It is intended to integrate communications into your product and support data capture, AI analysis, and CRM integration. If you want an API-based platform for embedding communications and extracting insights from interactions, it aligns with that need.
Still doubtful if Callr software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Callr Features
Inbound And Outbound Interactions
This feature supports inbound and outbound interactions by integrating voice and message conversations into a product through Callr’s API. It is positioned for teams that want to capture conversation data, AI analysis, and push it where they need it. It helps connect communications to downstream systems for follow-up and reporting.
Voice, SMS, And Email
The platform supports voice, SMS, and email, so teams can use multiple channels within a single integration. It implements touchpoints for messaging, calling, notifications, and follow-ups inside an app. It helps keep communications consistent while enabling data capture and routing across channels as needed.
Call Tracking And Analytics
The software offers call tracking and analytics to collect interaction data and support reporting needs. It assigns local phone numbers to listings or web pages to capture details and demonstrate ROI. It helps teams connect online and offline call sources to outcomes for clearer overall performance analysis.
AI Conversation Intelligence
This feature provides AI conversation intelligence that generates transcripts and recaps in seconds, along with insights from conversations. It automatically analyzes voice and message interactions to extract signals such as sentiment, intent, and satisfaction. It helps users gain customer insights and enrich records through captured conversation data.
Build Custom Flows
The platform enables building custom flows to implement custom notifications and IVR flows within an app. It is a low-code and serverless, with a vast set of actions that can be combined into tailored scenarios. It helps teams test and iterate quickly while using SMS, voice, and email touchpoints.
Pros And Cons of Callr
Pros
Easy to install and start using
Call transfers keep consistent call quality
API feels flexible for custom needs
Cons
Support explanations can feel inconsistent
Admin and reporting may slow down
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Frequently Asked Questions
Who are the typical users of Callr?
Callr features are used by a wide range of industries and sectors, including real estate, health, and restaurants.
Does Callr have a mobile app?
No, Callr does not offer a dedicated mobile app.
What level of support does Callr offer?
Callr offers support through phone and an online contact form.
Does Callr offer an API?
Yes, Callr offers an API.
What types of pricing plans does Callr offer?
Callr price includes Essential (€99/month), Professional (€299/month), and Enterprise (custom pricing). Get a detailed Callr cost breakdown tailored to your specific requirements.
What language does Callr support?
Callr primarily supports the English and French languages.
What other apps does Callr integrate with?
Callr integrates with multiple systems and platforms, including Google Analytics, Salesforce, and HubSpot CRM software.