Centralita Virtual: Pricing, Demo & Features

Last Updated Feb 4, 2026

Overview

Centralita Virtual software delivers a cloud-based PBX designed to unify multi-site corporate communications and automate customer interactions. While the depth of its AI modules may require a learning curve for small teams, its ability to reduce IT maintenance makes it an ideal choice for high-growth enterprises.

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Starting Price

Custom

Product Snapshot

Centralita Virtual Specifications

Cloud PBX Telephony
Conversational AI
Real-time Call Monitoring
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting and Analytics
CRM Integration
Omnichannel Support
Predictive Dialing

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What Is Centralita Virtual?

Centralita Virtual by Aliyes is a comprehensive cloud telephony solution that replaces traditional on-premise hardware with a flexible, modular internet-based system. It specializes in intelligent network capabilities, utilizing virtual agents and Natural Language Processing (NLP) to handle repetitive tasks like appointment scheduling and procedure management without human intervention.

Centralita Virtual Pricing

Centralia Virtual pricing follows a tiered subscription model with customized pricing. Users can choose from the following subscription plans:

Basic
Advanced
Premium
Top

Request a custom Centralia Virtual cost quote for your needs today.

Disclaimer: The pricing is subject to change.

Centralia Virtual Integrations

Centralita Virtual offers integration with CRM systems and platforms. However, it does not offer information regarding any specific third-party applications.

Request a Centralia Virtual demo to see the full range of its integration possibilities.

Who Is Centralia Virtual For?

Centralia Virtual features are used by a diverse range of sectors requiring robust call management, including:

Public Administrations
Healthcare
Automotive
Education

Is Centralia Virtual Right For You?

Are you looking for a secure, AI-enhanced platform to consolidate your office telephony and automate routine customer queries? Centralia excels at managing large call volumes across multiple locations while providing supervisors with tools for quality control. It ensures data privacy and high availability, making it a strong contender for regulated industries.

Still not sure if Centralia Virtual is right for you? Contact our customer support team at (661) 384-7070 for further details.

Centralita Virtual Features

Conversational AI And Virtual Agents

Centralia utilizes a proprietary AI engine to deploy virtual agents capable of understanding colloquial language. This feature allows for conversations where callers express their needs naturally rather than using touch-tones, enabling the system to automate appointments, bookings, and surveys 24/7.

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Real-Time Supervision And Monitoring

The platform provides a live dashboard for supervisors to track agent activity, geolocation, and active call statuses. It allows a supervisor to enter a conversation or provide real-time instructions to an agent without the customer hearing, ensuring high service quality.

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Omnichannel Payment Integration

Unlike standard PBX systems, the platform integrates secure card payment systems. This allows agents to generate and send payment links or process transactions directly through the voice or chat channel during a live interaction, streamlining the e-commerce and debt collection cycle.

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Advanced Call Routing And Jump Groups

The software features a dynamic routing engine that distributes calls based on agent skill sets, availability, priority, or time of day. The platform ensures that if a primary team is busy, the call is automatically rerouted to a backup group or a localized extension, minimizing wait times and abandoned calls.

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Pros And Cons of Centralita Virtual

A quick look at Centralita Virtual's strengths and weaknesses to
help you decide if it's the right fit

Pros

Automates routine tasks with conversational AI to speed up sales
Reduces hardware and maintenance overhead costs
Provides real-time agent monitoring and supervision

Cons

Complex initial setup can be challenging for non-technical users
Analytics features are limited to higher-tier plans

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What level of support does Centralia Virtual offer?

Centralia Virtual provides support via a phone, contact form, and help center.

What types of pricing plans does Centralia Virtual offer?

Centralia Virtual price follows a custom-quote subscription model, with plans including basic, advanced, premium, and top. Request a custom Centralia Virtual cost quotation to get a personalized estimate.

Does Centralia Virtual offer an API?

Yes, the platform provides API access to facilitate integration with other enterprise systems.

Does Centralia Virtual have a mobile app?

No, Centralia Virtual does not offer a native mobile app.

What language does Centralia Virtual support?

Centralia Virtual primarily supports English, French, and Spanish.

Who are the typical users of Centralia Virtual?

Typical users include industries like health, education, automotive and public service.

What other apps does Centralia Virtual integrate with?

The platform does not mention its third-party integration capabilities.