CloudShope

CloudShope Reviews

Total 1 reviews

1

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

100%

Satisfaction score

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

A
Anonymous

Not Specified, N/A employees

1.0

“poor IVR service”

Pros

I honestly don't have anything positive to mention about this service.

Cons

After using their IVR service for around 15 to 20 days, I kept running into the same issue: whenever call forwarding was enabled, no calls came through to my marketing number. The moment I turned call forwarding off, calls started coming again but by then all my data was gone. They didn't have any record of it either. I repeatedly asked them to fix the service properly but instead of addressing the real problem, they kept blaming my network provider. That clearly wasn't the cause. When I finally requested a refund, they stopped answering my calls and also ignored my emails and messages. I ended up getting the same service from another company for just 1% of what I had paid CloudShope.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3