CloudShope: Pricing, Free Demo & Features

Name: CloudShope
Rating: 1 (1 reviews)

Last Updated Sep 12, 2026

Overview

CloudShope delivers cloud telephony solutions designed to streamline business communication and enhance team productivity. Although users occasionally report scheduling inconsistencies with automated campaigns, the platform’s robust IVR capabilities and affordable pricing models offer significant value. Ultimately, it remains a practical choice for cost-conscious SMEs seeking scalable voice tools.

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CloudShope Specifications

Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
CRM Integration
Omnichannel Support
Predictive Dialing
Call Scripting
Real-Time Dashboard
Voicemail And Callback Management

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What Is CloudShope?

CloudShope software is a cloud-based telephony provider designed to help small and mid-sized enterprises professionalize their communication channels. It streamlines customer interactions through automated tools like intelligent IVR and predictive dialers, ensuring no lead is missed. By integrating voice capabilities directly with business data, the platform enables teams to manage inbound and outbound calls efficiently, improving overall service quality and operational control.

CloudShope Pricing

The vendor offers custom CloudShope price plans to cater to growing businesses. Request a personalized CloudShope pricing quote for your business today!

Disclaimer: The pricing is subject to change.

CloudShope Integrations

The software supports integration with multiple CRM systems and platforms, including:

Book the CloudShope demo to learn more about its integration arrangements.

Who Is CloudShope For?

CloudShope is ideal for a wide range of industries and sectors, including:

Real estate
Healthcare services
Education sector
Banking
Advertising and marketing
E-commerce

Is CloudShope Right For You?

CloudShope is the ideal strategic partner for growth-focused SMEs seeking an affordable yet powerful cloud telephony stack. As a Salesforce partner for over a decade, it offers seamless CRM integration alongside robust compliance standards, including ISO 27001:2013 and ISO 9001:2015 certifications, ensuring data adheres to GDPR and HIPAA protocols. Trusted by industry giants like ITC, Tata Health, and Bharat Petroleum, CloudShope delivers enterprise-grade reliability and "sticky agent" logic to personalize customer journeys.

Still doubtful if CloudShope is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

CloudShope Features

Intelligent Interactive Voice Response

This system automates inbound call routing to ensure callers reach the correct department immediately. It supports multi-level menus and "sticky agent" logic, which automatically reconnects repeat callers to the specific representative they spoke with previously, enhancing continuity and customer satisfaction.

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Automated Predictive Dialer

Designed to boost agent efficiency, this tool automatically dials numbers from a list and only connects answered calls to live agents. It filters out busy signals and disconnected numbers, significantly increasing talk time and reducing the manual effort required for outbound sales campaigns.

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Bulk Voice Broadcasting

Users can send pre-recorded voice messages to large audiences simultaneously for announcements or promotions. The system features "wait till noise" technology, ensuring the message plays only when a human voice is detected, rather than playing to silence or voicemail systems.

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Missed Call Solutions

CloudShope features ‘Missed Call Solutions’ which allows businesses to capture leads at zero cost to the customer by registering a missed call on a dedicated number. The system instantly logs the interaction and can trigger automated follow-up actions, such as sending an SMS acknowledgment or alerting a sales agent.

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Whatsapp And Web Chatbot

CloudShope provides automated bots that handle routine inquiries on websites and WhatsApp interfaces 24/7. These bots can manage FAQs and rich media sharing, while also offering a manual transfer option to hand off complex conversations to human agents when necessary.

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Pros And Cons of CloudShope

A quick look at CloudShope's strengths and weaknesses to
help you decide if it's the right fit

Pros

Affordable pricing structure
User-friendly interface
Responsive customer support

Cons

Occasional scheduling errors
Limited global recognition

CloudShope Reviews

Insights from real users on CloudShope’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

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Anonymous

Not Specified, N/A employees

1.0

July 2026

“poor IVR service”

Pros

I honestly don't have anything positive to mention about this service.

Cons

After using their IVR service for around 15 to 20 days, I kept running into the same issue: whenever call forwarding was enabled, no calls came through to my marketing number. The moment I turned call forwarding off, calls started coming again but by then all my data was gone. They didn't have any record of it either. I repeatedly asked them to fix the service properly but instead of addressing the real problem, they kept blaming my network provider. That clearly wasn't the cause. When I finally requested a refund, they stopped answering my calls and also ignored my emails and messages. I ended up getting the same service from another company for just 1% of what I had paid CloudShope.

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Who are the typical users of CloudShope?

Typical users include real estate, healthcare services, education sector, political campaigns, logistics and supply, and e-commerce retail industries.

What types of pricing plans does CloudShope offer?

The software offers custom subscription plans for IVR and Toll-Free services. For a custom CloudShope cost estimate, contact us.

Does CloudShope have a mobile app?

Yes, CloudShope offers mobile applications for both Android and iOS devices, enabling agents to manage calls, view reports, and run campaigns remotely.

What language does CloudShope support?

CloudShope is available in English.

What level of support does CloudShope offer?

The vendor provides customer support via email, phone, FAQs, and a live chat.

What other apps does CloudShope integrate with?

It integrates with major CRM and helpdesk platforms including NetSuite, Zoho, and VTiger.

Does CloudShope offer an API?

Yes, the platform provides a RESTful API that allows businesses to integrate telephony features like click-to-call and data retrieval directly into their own custom applications or ERP systems.