Comcast Business VoiceEdge Reviews
Total 3 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars100%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Medical Practice, 1-10 employees
More than a year
“reliable voice service”
Pros
Everything ran without any issues at all. The service was dependable and consistently reliable.
Cons
Pricing is the biggest downside. Even when bundled with internet, it still felt very expensive for phone service.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Hospital & Health Care, 11-50 employees
Less than a year
“Great phone tree setup”
Pros
Setting up and managing the phone tree has been a really useful feature.
Cons
Its weak point is dealing with call center reps and getting transferred through multiple lines.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Law Practice, 1-10 employees
Less than a year
“helps me stay on top of messages”
Pros
Having voicemail copies sent straight to my email is really convenient and helps me stay on top of messages without having to check them elsewhere.
Cons
The options for managing calls that are on hold feel pretty limited and the call history window is so tiny that it can be frustrating to use.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7