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Overview
CommView delivers call accounting and reporting with automated emailed reports and browser-based reporting. Even though a complex multi-site setup can require additional configuration, its traffic analysis and scalability support small to large voice networks. All in all, it provides clear, scheduled reporting for operational oversight.
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Starting Price
Custom
CommView Specifications
- Call Recording
- Call Monitoring
- Call Reporting And Analytics
- Real-time Dashboard
What Is CommView?
CommView is a call accounting and reporting solution designed for businesses and organizations managing voice networks of varying sizes. It automates report generation and email distribution to replace manual report assembly, offers browser-based reporting with on-screen drilldowns for rapid analysis of call activity, and provides extensive traffic analysis to identify cost drivers and security issues. This helps teams control telecom expenses and monitor voice network usage.
CommView Pricing
CommView Integrations
The platform integrates with several third-party applications and solutions, including PBX and IP-PBX systems.
Who Is CommView For?
CommView is well-suited for a wide range of industries and sectors, and may serve:
- Telecom expense management teams
- IT departments
- Call centers
- Hotel management
- Educational institutions
- Healthcare providers
Is CommView Right For You?
If you need consistent visibility into call costs, scheduled reporting, and per-department usage across sites, CommView can help. Its automated emailed reports and browser-based drilldowns simplify analysis, while traffic analytics highlight cost drivers and security issues for IT and telecom teams. CommView Cloud is also DNP and IVT verified, MSA compliant, and uses SFTP for data transfer with SSL 128-bit encrypted web sessions.
Still doubtful if CommView software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
CommView Features
Automatic Report Generation And Email Distribution
CommView features include automatic report generation with email-based distribution. Reports are created on scheduled intervals and shared in a consistent format. This allows call data to be received regularly and reviewed over time across teams.
Automatic Directory Import And Updates
With this feature, directory data can be imported and updated from Lightweight Directory Access Protocol (LDAP) sources or spreadsheets. Records are maintained in a centralized structure, allowing user and extension information to remain organized over time.
Extensive Traffic Analysis Capabilities
The platform provides access to detailed traffic analysis information related to call activity. Data can be reviewed across time periods and usage patterns, allowing structured examination of calling behavior within monitored environments.
Pros And Cons of CommView
Pros
Boosts productivity with clear usage insights
Scales efficiently for small or large teams
Generates and distributes reports automatically
Cons
Feature compatibility can vary across categories
New releases sometimes prolong project timelines
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Frequently Asked Questions
Does CommView offer an API?
No, CommView does not offer an API.
What language does CommView support?
The software supports English only.
Does CommView have a mobile app?
No, CommView does not offer a mobile app.
What types of CommView price plans are available?
The vendor provides custom pricing. Contact us to request a personalized CommView cost quote based on your institution's requirements.
Who are the typical users of CommView?
CommView is well-suited for a wide range of industries and sectors, and may serve telecom expense management teams, IT departments, call centers, hotel management, educational institutions, and healthcare providers.
What other apps does CommView integrate with?
The platform integrates with multiple third-party solutions, including PBX and IP-PBX systems.
What level of support does CommView offer?
The platform provides support via email, phone, and FAQs.