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Overview
DialerAI is a cloud-based call center solution for outbound calling, predictive dialing, voice broadcasting, and phone surveys. Some users find the interface limited, but it streamlines high-volume calling with automation, voicemail detection, and campaign controls, helping call centers maximize agent efficiency.
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Starting Price
Custom
DialerAI Specifications
Call Center Software
Auto Dialer Software
Call Tracking Software
Contact Center Software
What Is DialerAI?
DialerAI is a cloud-based call center platform designed to support outbound and inbound calling for sales, support, and survey teams. It focuses on automating call workflows through predictive dialing, voice broadcasting, and voicemail detection. Campaign management tools help teams control call pacing and routing, while real-time reporting provides visibility into agent activity and call outcomes, addressing efficiency and call throughput challenges.
DialerAI Pricing
DialerAI offers multiple plans based on concurrent call ports, catering to different call center scales.
- 25 Ports: $299/month
- 100 Ports: $499/month
- 250 Ports: $899/month
- 500 Ports: $1250/month
- 1000 Ports: $2250/month
Disclaimer: The pricing is subject to change.
DialerAI Integrations
DialerAI provides an extensive set of Application Programming Interfaces (APIs) that enable integration with third-party applications and systems, allowing virtually every feature available through the user interface to be accessed and controlled programmatically. It also supports integration with most web-based Customer Relationship Management (CRM) systems so that, for example, contact records can be opened directly from the agent interface.
Who Is DialerAI For?
DialerAI is well-suited for a wide range of industries and sectors, including:
- Call Centers
- Sales Teams
- Customer Support
- Telemarketing Firms
- Debt Collection Agencies
- Service-Based Businesses
- Lead Generation Companies
Is DialerAI Right For You?
Businesses managing high-volume outbound or blended inbound and outbound call operations may find DialerAI suitable. Its AI-driven predictive dialing, press-1 campaigns, voice broadcasting, and voicemail detection help optimize agent utilization, reduce idle time, and ensure only interested leads are connected. Political campaigns, debt collection, and call-center resellers can also leverage its multi-tenant and billing features for streamlined operations. Security, flexibility, and scalable call management make it practical for diverse call-center needs.
Still doubtful if DialerAI software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
DialerAI Features
Facilitates lead generation by transferring interested prospects directly to call center agents. The caller ID of each contact is delivered for seamless integration with existing PBX and screen-pop software, ensuring efficient handling of live calls.
Allows users to select their preferred VoIP provider to control call costs. Negotiating rates independently ensures optimized expenses while maintaining high-quality call connections for outbound campaigns.
Accurately distinguishes between live answers and voicemail. If voicemail is detected, the system can leave a message after the beep or hang up, reducing wasted agent time and improving contact efficiency.
DialerAI features Text-To-Speech (TTS) from multiple providers, including MRCP-based systems. Enables prototype surveys or personalized messaging without pre-recorded audio, streamlining communication workflows across campaigns.
Customizes messages using tag replacement and TTS, allowing unique content for each contact. Enhances engagement by delivering context-relevant information during calls or surveys.
Organizes contacts into Phone Books for logical grouping. Campaigns can target one or multiple Phone Books, improving campaign organization and efficiency in call routing.
