Dinomi: Pricing, Free Demo & Features

Last Updated Mar 12, 2026

Overview

Dinomi helps contact centers and sales teams manage inbound and outbound campaigns with predictive and progressive dialing, automated workflows, dynamic forms, and real-time supervision. While primarily focused on voice and webchat, it delivers strong value for mid-sized to large support and sales teams aiming to improve quality, compliance, and decision-making.

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Starting Price

Custom

Dinomi Specifications

Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Predictive Dialing
Call Reporting And Analytics
Real-Time Dashboard
Speech Analytics
CRM Integration
Omnichannel Support
Call Scripting

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What Is Dinomi?

Dinomi is a comprehensive contact center platform built to support inbound and outbound operations through flexible campaign management, intelligent dialing, and configurable workflows. It combines predictive and progressive dialing with dynamic forms, supervision tools, and role-based controls to support structured, high-volume calling environments. The platform offers a free version for up to two agents, making it accessible for evaluation and small teams.

Dinomi Pricing

The vendor offers customizable Dinomi price plans tailored to the organization’s needs. Request a personalized Dinomi pricing quote for your business today!

Dinomi Integrations

The vendor has not provided details about third-party integrations for this software. Schedule a Dinomi demo to learn more about the software capabilities.

Who Is Dinomi For?

Dinomi is ideal for organizations across a wide range of industries and sectors, including:

Healthcare
Financial services
Retail
Telecommunications
Business process outsourcing
Travel and hospitality
E-commerce

Is Dinomi Right For You?

Dinomi is ideal for businesses seeking a unified contact center and customer relationship platform, offering AI-driven insights, predictive and progressive dialing, and dynamic campaign management. Trusted by clients such as APROFE, AMAQUA, BIC, and Banco ProCredit, it enables sales and service teams to handle inbound and outbound interactions efficiently. Designed for businesses requiring centralized data and measurable performance improvements, Dinomi provides scalability and operational flexibility for optimized call center productivity.

Still doubtful if Dinomi is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Dinomi Features

Predictive And Progressive Dialing

The platform includes a powerful predictive and progressive dialer that manages high-volume outbound campaigns efficiently. It calculates call volume, agent availability, and estimated conversation times to optimize productivity. By reducing idle time and ensuring maximum contact rates, teams can achieve better engagement with customers.

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Answering Machine Detection (AMD)

This feature identifies answering machines, fax machines, and IVRs automatically during outbound campaigns. It allows agents to focus on live interactions, improving overall efficiency. By distinguishing real conversations from automated responses, call quality and productivity are enhanced consistently.

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Automated Campaigns And Surveys

Dinomi software enables the creation and management of automated campaigns and customer surveys. It supports tailored outreach and feedback collection while maintaining workflow consistency. By integrating campaign results directly into dashboards, managers gain actionable insights to improve strategy.

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Embedded HD Webphone With Chat Support

This feature provides a high definition webphone integrated directly into the platform, along with live chat support. Agents can communicate seamlessly with customers through multiple channels without switching applications. It enhances user experience and ensures faster resolution of customer queries.

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Incoming Campaigns

Dinomi manages all incoming calls with structured routing to the right operator. Each agent can follow specific call strategies depending on campaign requirements. Supervisors can monitor performance and ensure that customer inquiries are handled promptly and effectively.

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Pros And Cons of Dinomi

A quick look at Dinomi's strengths and weaknesses to
help you decide if it's the right fit

Pros

Predictive dialing improves outbound call efficiency
Real-time supervision tracks campaigns and agents
Embedded HD webphone enables multichannel communication

Cons

Performance can slow during peak hours
Support responsiveness can vary by scenario

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What other apps does Dinomi integrate with?

Information about third-party integrations has not been specified by the vendor.

Does Dinomi offer an API?

No, Dinomi does not offer an API.

What types of pricing plans does Dinomi offer?

Dinomi pricing can be customized based on the organization’s needs. Get a detailed Dinomi cost breakdown tailored to your specific requirements.

Does Dinomi have a mobile app?

No, Dinomi does not offer a dedicated mobile app.

Who are the typical users of Dinomi?

Dinomi features are used by organizations across industries and sectors, including retail, telecommunications, business process outsourcing, travel and hospitality, healthcare, financial services, and e-commerce.

What language does Dinomi support?

Dinomi primarily supports English and Spanish languages.

What level of support does Dinomi offer?

Dinomi offers support through contact form, phone, email, and social media.