Dubber
Last Updated
Overview
Dubber provides cloud software that records and analyzes conversations with AI-driven insights. While some users report initial setup complexity, its accurate sentiment analysis and searchable archives streamline monitoring and decision-making. Overall, it transforms recorded interactions into actionable intelligence while maintaining compliance.
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Starting Price
Custom
Dubber Specifications
- Call Recording
- Call Reporting And Analytics
- CRM Integration
- Real-Time Dashboard
Dubber Features
Built-In Compliance
Dubber captures and consolidates voice recordings across unified communication platforms, collaboration tools, contact centre environments, and native mobile networks. All conversations are stored securely in the cloud, are easily searchable, and align with leading global security and compliance standards to support regulatory and internal requirements.
Insights That Drive Performance
Powered by patented, in-house developed AI, Dubber analyzes conversations to deliver precise and reliable insights tailored to specific industries. These insights are available without setup or configuration, enabling organizations to gain immediate value from recorded interactions.
Sentiment To Strategy
Dubber features sentiment analysis, trend monitoring, dynamic topic identification, real-time alerts, and conversation highlights. These insights help teams understand customer needs, refine sales and service strategies, improve customer experience, and support business growth.
Pros And Cons of Dubber
Pros
User-friendly and easy to set up
The search is fast, with various filters available
Enables exporting the calls to a file or email a link.
Cons
Limited search functions for certain admin tasks
Caller names require manual entry for identification
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Frequently Asked Questions
Who are the typical users of Dubber?
Dubber is commonly used by organizations in finance, healthcare, retail, government, automotive, telecommunications, and education sectors.
What other apps does Dubber integrate with?
Dubber integrates with Microsoft Teams, Zoom, Cisco Webex, and Microsoft Azure.
Does Dubber have a mobile app?
Yes, Dubber offers a mobile app for users.
Does Dubber offer an API?
Yes, Dubber offers APIs.
What language does Dubber support?
The software supports English only.
What level of support does Dubber offer?
The platform provides customer support through call and support center.
What types of Dubber price plans are available?
Dubber pricing starts at $14.95/month. Contact us to request a personalized Dubber cost quote based on your institution's requirements.