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Overview
Evo Voice streamlines multi-location communications by layering a no-code interface over the Twilio network, facilitating scalable management for shared workspaces. While some users note mobile app stability concerns, the platform’s robust drag-and-drop call flow builder and automated tenant billing remain highly effective. It offers powerful customization and enterprise-grade routing.
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Starting Price
Custom
Evo Voice Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Reporting And Analytics
- CRM Integration
What Is Evo Voice?
Evo Voice software is a cloud-based communication platform specifically engineered for shared workspaces and multi-location businesses. It functions as a no-code private branch exchange (PBX) layer built on the Twilio network, allowing organizations to manage complex call flows without technical expertise. The software automates tenant invoicing and internal cost tracking, solving critical billing challenges for operators. Additionally, it unifies cross-channel interactions, enabling teams to handle calls and messages from a single dashboard.
Evo Voice Pricing
Disclaimer: The pricing is subject to change.
Evo Voice Integrations
Who Is Evo Voice For?
Evo Voice is ideal for a wide range of industries and sectors, which may include:
- Flexible workspaces
- Shared space operators
- Multi-location businesses
- Executive suites
- Business centers
- Tenant-based organizations
- Coworking franchises
Is Evo Voice Right For You?
Evo Voice is likely the best fit if you manage a shared workspace or multi-location business that struggles with complex tenant billing and call routing. Its standout feature is the no-code builder that harnesses Twilio's power without requiring a developer, perfect for customizing call flows for hundreds of tenants. Powered by the same tech used by Regus and Davinci, it ensures industry-standard compliance and reliability.
Still doubtful if Evo Voice is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Evo Voice Features
No-Code Call Flow Builder
This feature replaces complex coding with a drag-and-drop interface, utilizing over 80 pre-built nodes. Users can visually design intricate call routing paths and automated responses. It empowers administrators to modify communication logic instantly, eliminating the need for expensive developer intervention or serverless function writing.
Multi-Location Management Dashboard
Designed for decentralized operations, this tool consolidates telecommunications for all sites into a single pane of glass. It allows managers to enforce global policies while customizing business hours for specific locations. This centralization reduces administrative overhead and ensures consistent brand standards across all properties.
LiveAnswer AI Agents
The platform integrates 24/7 AI agents to handle routine tasks such as warm transfers, scheduling, and answering common questions. This automation ensures that calls are never missed, even after hours, while reducing the workload on front-desk staff and enhancing tenant satisfaction.
Cross-Channel Messaging
Evo Voice unifies communications by aggregating SMS, Web Chat, Facebook, and Slack interactions into one interface. This allows staff to respond to tenants and leads through their preferred channels without switching apps. It streamlines engagement and ensures a complete interaction history is maintained.
Automated Client Cost Reports
This reporting engine tracks every call and message to generate precise billing statements for tenants. It automates the complex process of attributing usage costs to specific clients within a shared space. By ensuring accurate invoicing, it prevents revenue leakage and simplifies reconciliation.
Pros And Cons of Evo Voice
Pros
Tailored for shared workspace management
No-code customization of call flows
Automated tenant billing and reporting
Cons
Mobile application stability issues
Occasional login and access difficulties
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Frequently Asked Questions
What level of support does Evo Voice offer?
Evo Voice offers 24/7 customer support via phone, email, and ticketing systems, with technicians available globally.
Does Evo Voice have a mobile app?
Yes, Evo Voice offers a mobile app for both iOS and Android devices, allowing users to make calls and manage settings remotely.
Who are the typical users of Evo Voice?
Typical users include flexible workspaces, shared space operators, multi-location businesses, and executive suites.
What types of pricing plans does Evo Voice offer?
Evo Voice offers custom pricing plans tailored to enterprise and workspace needs. For a specific Evo Voice cost estimate, contact us.
Does Evo Voice offer an API?
Yes, Evo Voice provides API access, leveraging its foundation on the Twilio network and offering documentation via its Wiki.
What language does Evo Voice support?
Evo Voice is available in English.
What other apps does Evo Voice integrate with?
Evo Voice integrates with multiple CRM platforms. However, the vendor has not specified the names of any third-party applications.