Evo Voice

This feature replaces complex coding with a drag-and-drop interface, utilizing over 80 pre-built nodes. Users can visually design intricate call routing paths and automated responses. It empowers administrators to modify communication logic instantly, eliminating the need for expensive developer intervention or serverless function writing.

Designed for decentralized operations, this tool consolidates telecommunications for all sites into a single pane of glass. It allows managers to enforce global policies while customizing business hours for specific locations. This centralization reduces administrative overhead and ensures consistent brand standards across all properties.

The platform integrates 24/7 AI agents to handle routine tasks such as warm transfers, scheduling, and answering common questions. This automation ensures that calls are never missed, even after hours, while reducing the workload on front-desk staff and enhancing tenant satisfaction.

Evo Voice unifies communications by aggregating SMS, Web Chat, Facebook, and Slack interactions into one interface. This allows staff to respond to tenants and leads through their preferred channels without switching apps. It streamlines engagement and ensures a complete interaction history is maintained.

This reporting engine tracks every call and message to generate precise billing statements for tenants. It automates the complex process of attributing usage costs to specific clients within a shared space. By ensuring accurate invoicing, it prevents revenue leakage and simplifies reconciliation.