eztalks

eztalks Reviews

Total 3 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

67%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

HH
Hussain H.

Food & Beverages, 500+ employees

Less than a year

4.0

“affordable collaboration tool”

Pros

This works well as a communication and collaboration platform and has become a dependable option for that purpose. The pricing is affordable which makes it especially appealing to new users. It also includes whiteboard features which adds to its usefulness. Another plus is that there is no setup fee and over time the software has built a strong sense of trust and reliability among users. On top of that the interface is simple to understand.

Cons

These days, users really value quick and convenient access so the lack of that can be frustrating and time consuming. A lot of people still do not know about this software which also holds it back. Since there is no free trial, many potential users hesitate to pay before getting familiar with how it works. A mobile version would make a big difference by giving users access anytime they need it. Offering a free trial would also help people better understand the platform before committing. Regular updates are necessary to keep up with user expectations and adding a wider variety of emoticons would make the experience more engaging.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

MS
Mohsin S.

Food & Beverages, 500+ employees

More than a year

4.0

“offers broad set of features”

Pros

Having multiple calling options along with file sharing makes this software a solid choice to use. It also gives viewers a way to message and join calling sessions when discussing issues face to face is difficult. Overall, it offers a broad set of features that make this one of the more popular platforms right now.

Cons

One thing the developers really need to improve is the call sharing feature. With this, using several features at the same time can be quite difficult and it often takes a lot of searching to find the best server. On top of that customer support is not always available which is pretty frustrating.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

TW
Taylor W.

Real Estate, 1-10 employees

More than a year

5.0

“quick meetings with simple codes”

Pros

Setting up a meeting is really easy. You just share the code with the person you want to connect with and everything is ready to go.

Cons

The only small downside is that if the other person doesn't already have the software installed, it takes a bit longer because they need to download it first.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10