Focus Contact Center Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
WH
Wojciech H.
Facilities Services, N/A employees
5.0
“hanldes everything we need”
Pros
Having one contact center platform that handles everything modern businesses need like phone calls, live chat, text messages, email, web forms and more. It has made a real difference. It's user friendly, fast to roll out and backed by solid technical support. Managing customer service feels much simpler with it.
Cons
There really isn't anything about it that I dislike.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10