Freezvon Reviews

Pros

One thing that really stood out was how flexible and user friendly it is. Getting international phone numbers and managing them takes very little time, the setup process is quick and the service has been reliable for our business telephony needs.

Cons

Up to this point, we haven't come across any major downsides. Whenever technical questions come up, the support team handles them responsibly and provides helpful, constructive assistance.

Pros

Everything feels very user friendly and their representative has been incredibly responsive and helpful. She always makes sure we're well taken care of.

Cons

I'd love to see the SMS feature become more accessible. It would be better if the website had an inbox, like other messaging platforms so replies could be sent right away without having to switch to other tabs just to text.

Pros

What I really appreciate is being able to speak directly with my manager whenever something comes up. Issues get handled very quickly which makes a big difference. They're also quite flexible with communication, you can even reach them through a messenger. That may not be available for every client and might be limited to larger accounts but it's still a very convenient way to get a quick resolution.

Cons

Over the past two years, there were a few issues with destinations in the Middle East and Asia because they made major changes to their suppliers. At this point though, everything seems to be working fine again.