FreJun Reviews
Total 46 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars91%
4
Stars9%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Information Technology and Services, 51-100 employees
Less than 6 months
“easy to navigate”
Pros
This has been a really good software to use for our work. It's simple to navigate and the support team has also been very helpful whenever needed.
Cons
My experience with this software has been great with no major downsides.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Financial Services, 51-100 employees
Less than 6 months
“great at logging call recordings”
Pros
Calls have been very smooth and it does a solid job of tracking and recording call logs.
Cons
Theres nothing negative to mention here.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Financial Services, 51-100 employees
Less than a year
“one click calling convenience”
Pros
Auto dialing and one click call initiation make calling quick and hassle free.
Cons
At this point, I cant think of anything I'd label as a con.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 101-500 employees
Less than a year
“All the data in one place”
Pros
What really stands out is the recording feature because of how well it works. It is simple to navigate and all the data is available in one place so users can access everything they need without any trouble.
Cons
It's very easy to use and doesn't create any issues while working and I haven't come across anything wrong with FreJun.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 51-100 employees
Less than a year
“fantastic support team”
Pros
The call recording works really well and sharing recordings is simple and convenient. On top of that the customer support has been excellent and among the best I've dealt with.
Cons
Honestly, I haven't come across anything to dislike about it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 51-100 employees
Less than a year
“good at keeping conversations private”
Pros
It has been really useful for call recording, call tracking and keeping conversations private. Those features work well together and make it a solid tool for managing calls.
Cons
Only issue I've noticed is that inbound calls sometimes fail to connect.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 101-500 employees
Less than a year
“excellent autodial feature”
Pros
One of the best parts of using FreJun has been its call recording and autodial features.
Cons
Theres no downsides to using this.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, 51-100 employees
Less than a year
“best calling software around”
Pros
Across the market, it stands out as the best software for calling purposes.
Cons
This is a great software. I highly recommend everyone try it out especially because I cant think of any issues I faced while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Financial Services, 51-100 employees
Less than 6 months
“amazing automation for call tracking”
Pros
Automatic recording for every call and call accounting are the features I appreciate the most. It also helps keep track of the daily dial count which is really useful.
Cons
i have no issues
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Financial Services, 101-500 employees
Less than a year
“Lets me call without sharing my number”
Pros
A big plus is that I don't have to use my personal number when making calls. I can also go back and listen to my call recordings through this tool whenever I need to.
Cons
nothing to dislike about
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Accounting, 101-500 employees
Less than 6 months
“easy to check conversation history”
Pros
I like that I dont have to give clients my personal number when I use this. Every conversation with a client stays recorded on the platform so if I forget what was discussed last time, I can just go back and check the history there.
Cons
One problem I've noticed is that when a client calls me back on my FreJun number, I sometimes get the notification but the actual call never comes through.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 500+ employees
Less than 6 months
“helpful calling features throughout”
Pros
Every feature in the software has been useful for me especially call recording, call tracking and the autodialer.
Cons
I honestly don't have any issues to point out because the software has been working completely fine for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 101-500 employees
Less than 6 months
“User friendly interface”
Pros
Right from the start, it has been really handy to use. The interface is user friendly and everything feels simple to work with.
Cons
Something that could make it even better is having more regular updates especially for individual users who want a bit more convenience in their day to day work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 51-100 employees
Less than 6 months
“simple to work with”
Pros
Getting started with it was easy and the software makes it simple to connect with candidates without much effort.
Cons
At times, calls drop while I'm trying to reach someone so I have to retry occasionally.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Human Resources, 51-100 employees
Less than 6 months
“auto dial made my work easier”
Pros
Calling different numbers used to be one of the hardest parts for us but with this we no longer have to worry about dialing numbers manually.
Cons
Occasionally, there are network issues and it can be hard to identify certain numbers.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Human Resources, 500+ employees
Less than 6 months
“useful for call tracking”
Pros
Really useful for keeping track of calls and recording them when needed.
Cons
The comment option feels unnecessary especially the call outcome part.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Staffing and Recruiting, 101-500 employees
Less than 6 months
“reliable insights”
Pros
Something that really works well is the call recording feature since it's consistently available whenever needed. We can always return to the database and review the records to analyze additional details later.
Cons
I'd still like to see more useful features added to this softwatre. There are a few parts where details still have to be entered manually and it would also be helpful if missed calls showed candidate names so we could know who was trying to reach us even before answering the call.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Human Resources, 500+ employees
Less than a year
“secure call tracking tools”
Pros
Keeping track of calls is much better with this and having call recordings saved is really useful. It also feels highly secure which makes it even more reliable to use.
Cons
It handles call tracking well and honestly, I haven't come across anything to dislike because everything has been working really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Staffing and Recruiting, 1-10 employees
Less than 6 months
“Makes follow ups more organized”
Pros
One of the most useful things about this program is that it records every call so whenever needed, we can go back and listen to older recordings. It also helps a lot with keeping track of all candidate contact numbers which makes follow ups and record management much more organized.
Cons
Sometimes it lags and doesn't let calls go through properly. There are also times when we have to try calling multiple times because the connection doesn't happen the way it should.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Human Resources, 500+ employees
Less than 6 months
“reviewing recordings are effortless”
Pros
This makes it so that we don't have to keep every detail of our conversations with candidates in mind. Since the calls are recorded, we can always go back and review them anytime before reaching out again.
Cons
Honestly, I don't have any complaints. Whenever an issue has come up, their team has been quick to resolve it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10