FreJun

FreJun Reviews

Total 46 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

91%

4

Stars

9%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

SC
Shailu Chak

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

“easy to navigate”

Pros

This has been a really good software to use for our work. It's simple to navigate and the support team has also been very helpful whenever needed.

Cons

My experience with this software has been great with no major downsides.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AS
Abhishek Srivastava

Financial Services, 51-100 employees

Less than 6 months

5.0

“great at logging call recordings”

Pros

Calls have been very smooth and it does a solid job of tracking and recording call logs.

Cons

Theres nothing negative to mention here.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

RS
Rishu Shahi

Financial Services, 51-100 employees

Less than a year

5.0

“one click calling convenience”

Pros

Auto dialing and one click call initiation make calling quick and hassle free.

Cons

At this point, I cant think of anything I'd label as a con.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC
Mohit Chauhan

Accounting, 101-500 employees

Less than a year

5.0

“All the data in one place”

Pros

What really stands out is the recording feature because of how well it works. It is simple to navigate and all the data is available in one place so users can access everything they need without any trouble.

Cons

It's very easy to use and doesn't create any issues while working and I haven't come across anything wrong with FreJun.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

VG
Vishal Gupta

Information Technology and Services, 51-100 employees

Less than a year

5.0

“fantastic support team”

Pros

The call recording works really well and sharing recordings is simple and convenient. On top of that the customer support has been excellent and among the best I've dealt with.

Cons

Honestly, I haven't come across anything to dislike about it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SS
Shikha Saroya

Financial Services, 51-100 employees

Less than a year

5.0

“good at keeping conversations private”

Pros

It has been really useful for call recording, call tracking and keeping conversations private. Those features work well together and make it a solid tool for managing calls.

Cons

Only issue I've noticed is that inbound calls sometimes fail to connect.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SS
Sonal Singh

Financial Services, 101-500 employees

Less than a year

5.0

“excellent autodial feature”

Pros

One of the best parts of using FreJun has been its call recording and autodial features.

Cons

Theres no downsides to using this.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

CP
Chandra Prakash

Information Technology and Services, 51-100 employees

Less than a year

5.0

“best calling software around”

Pros

Across the market, it stands out as the best software for calling purposes.

Cons

This is a great software. I highly recommend everyone try it out especially because I cant think of any issues I faced while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

NK
Nitin Kumar

Financial Services, 51-100 employees

Less than 6 months

5.0

“amazing automation for call tracking”

Pros

Automatic recording for every call and call accounting are the features I appreciate the most. It also helps keep track of the daily dial count which is really useful.

Cons

i have no issues

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

PR
Pooja Rani

Financial Services, 101-500 employees

Less than a year

5.0

“Lets me call without sharing my number”

Pros

A big plus is that I don't have to use my personal number when making calls. I can also go back and listen to my call recordings through this tool whenever I need to.

Cons

nothing to dislike about

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

RR
Rajesh Rawat

Accounting, 101-500 employees

Less than 6 months

5.0

“easy to check conversation history”

Pros

I like that I dont have to give clients my personal number when I use this. Every conversation with a client stays recorded on the platform so if I forget what was discussed last time, I can just go back and check the history there.

Cons

One problem I've noticed is that when a client calls me back on my FreJun number, I sometimes get the notification but the actual call never comes through.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VT
Vishesh Tiyagi

Financial Services, 500+ employees

Less than 6 months

5.0

“helpful calling features throughout”

Pros

Every feature in the software has been useful for me especially call recording, call tracking and the autodialer.

Cons

I honestly don't have any issues to point out because the software has been working completely fine for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GK
Gulshan Kumar

Financial Services, 101-500 employees

Less than 6 months

5.0

“User friendly interface”

Pros

Right from the start, it has been really handy to use. The interface is user friendly and everything feels simple to work with.

Cons

Something that could make it even better is having more regular updates especially for individual users who want a bit more convenience in their day to day work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD
Abhiram Dinesh

Computer Software, 51-100 employees

Less than 6 months

5.0

“simple to work with”

Pros

Getting started with it was easy and the software makes it simple to connect with candidates without much effort.

Cons

At times, calls drop while I'm trying to reach someone so I have to retry occasionally.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DM
Deepthi Mp

Human Resources, 51-100 employees

Less than 6 months

5.0

“auto dial made my work easier”

Pros

Calling different numbers used to be one of the hardest parts for us but with this we no longer have to worry about dialing numbers manually.

Cons

Occasionally, there are network issues and it can be hard to identify certain numbers.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

AK
Anu Krishnamurthy

Human Resources, 500+ employees

Less than 6 months

5.0

“useful for call tracking”

Pros

Really useful for keeping track of calls and recording them when needed.

Cons

The comment option feels unnecessary especially the call outcome part.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JJN
Jai Jagadish N

Staffing and Recruiting, 101-500 employees

Less than 6 months

5.0

“reliable insights”

Pros

Something that really works well is the call recording feature since it's consistently available whenever needed. We can always return to the database and review the records to analyze additional details later.

Cons

I'd still like to see more useful features added to this softwatre. There are a few parts where details still have to be entered manually and it would also be helpful if missed calls showed candidate names so we could know who was trying to reach us even before answering the call.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

DSA
Divya Shree A

Human Resources, 500+ employees

Less than a year

5.0

“secure call tracking tools”

Pros

Keeping track of calls is much better with this and having call recordings saved is really useful. It also feels highly secure which makes it even more reliable to use.

Cons

It handles call tracking well and honestly, I haven't come across anything to dislike because everything has been working really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NB
Nandini Baser

Staffing and Recruiting, 1-10 employees

Less than 6 months

5.0

“Makes follow ups more organized”

Pros

One of the most useful things about this program is that it records every call so whenever needed, we can go back and listen to older recordings. It also helps a lot with keeping track of all candidate contact numbers which makes follow ups and record management much more organized.

Cons

Sometimes it lags and doesn't let calls go through properly. There are also times when we have to try calling multiple times because the connection doesn't happen the way it should.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

MK
Mansi Kulkarni

Human Resources, 500+ employees

Less than 6 months

5.0

“reviewing recordings are effortless”

Pros

This makes it so that we don't have to keep every detail of our conversations with candidates in mind. Since the calls are recorded, we can always go back and review them anytime before reaching out again.

Cons

Honestly, I don't have any complaints. Whenever an issue has come up, their team has been quick to resolve it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10