FreJun Reviews

Pros

With every call being recorded, there's no need to rely on memory for every little detail the candidate shared during the conversation.

Cons

There's nothing I dislike about the product. It really helps with our day to day work and whenever we run into any issue, the FreJun team steps in right away and gets it resolved immediately.

Pros

The call recording and extension features make it simple to keep track of conversations.

Cons

At times, calls get disconnected automatically.

Pros

Its auto dial feature has been the most impressive part for me because it really helps with time management.

Cons

Everything works very well and there's nothing I dislike.

Pros

Some features that work really well are call tracking and recording as they make keeping up with customer follow ups much more manageable.

Cons

What needs improvement is the autodial feature since calls sometimes disconnect on their own.

Pros

Having call recording along with call tracking metrics has been really valuable for us. It helps us stay on top of conversations and gives us better visibility into how we're performing against our KPIs.

Cons

There are occasional glitches now and then but it feels like something that can be improved and resolved over time.

Pros

Calling works smoothly and the call tracking and recording features are both powerful yet easy to use.

Cons

When pulling the daily report, I have to keep setting the calendar time repeatedly and after a refresh it ends up showing recordings from the last 10 days instead.