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Overview
Call recording is Gabbit’s core strength, allowing businesses to capture and review every customer interaction for quality control and compliance. Reporting depth may feel limited for advanced analysis, but its dependable call routing and voicemail boxes make it well-suited for service-focused teams handling consistent call traffic.
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Starting Price
$184
/month
Gabbit Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting and Analytics
What Is Gabbit?
Gabbit is cloud-based call center software designed to support reliable business communication through voice-first operations. It offers call recording, auto attendants, and call queues to help teams manage inbound calls efficiently. The platform streamlines service delivery through smart call routing, ensuring inquiries reach the right team without manual intervention, reducing wait times. Clients can add it to Microsoft Teams, enhancing 24/7 customer support by reducing downtime and improving team efficiency.
Gabbit Pricing
Gabbit monthly plan starts at $184/month with a minimum of 11 users. It costs $10/seat and $26/line.
Disclaimer: The pricing is subject to change.
Gabbit Integrations
The vendor has not shared specific information related to its third-party integrations.
Who Is Gabbit For?
Gabbit is ideal for a range of industries, including:
- Construction
- Food and drink
- Retail and service
- Professional services
Is Gabbit Right For You?
Managing customer calls across disconnected systems often leads to delays, dropped calls, and inconsistent service quality. Gabbit addresses this challenge by centralizing voice communication through call recording, call queues, and automated routing. Built for service-driven organizations, it supports structured call handling by automatically routing calls to prevent missed opportunities. Brands like Randy’s and Denny’s rely on it to nurture meaningful consumer experiences.
Still not sure about Gabbit? Contact our support team at (661) 384-7070 for further guidance.
Gabbit Features
Call forwarding enables businesses to route incoming calls to designated numbers or devices. This ensures calls reach available agents, reduces missed opportunities, and maintains consistent availability during remote work or peak operational hours.
The audio and video conference bridge supports internal meetings and client discussions without external tools. Teams can collaborate in real time, improving communication efficiency and reducing reliance on third-party conferencing platforms.
The software provides managed internet circuits monitored 24/7 to ensure optimal telephone call quality and data transmission. By utilizing diverse ISP connections, the platform guarantees high-speed reliability and security, protecting businesses against connectivity failures.
Gibbet features unlimited auto attendants that act as virtual receptionists, guiding callers through customized menu options with professional voice prompts. This reduces manual call handling, improves response times, and ensures callers reach the correct department efficiently.
Advanced call queues manage high volumes of incoming traffic by holding callers in a systematic line during peak hours. This ensures inquiries are handled in the order they are received, improving the customer experience by providing hold music and status updates.
