GigTel Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Not Specified, 1-10 employees
More than a year
“excellent support”
Pros
Getting started was pretty smooth from day one. The support team has been excellent, the base pricing is very competitive and the system was very simple to pick up. GigTel, along with the Teleringer rep, handled the setup quickly and efficiently.
Cons
One thing that was not clearly explained upfront was the full list of fees, taxes and add-on charges which end up adding around 40% to the bill. Even with that, we are still saving about 30% overall compared with our previous provider. Another inconvenience is having to use three separate login websites for messaging, fax and bill payment when it really should all be managed through one centralized hub.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9