GigTel

GigTel Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

FS
Frank S.

Not Specified, 1-10 employees

More than a year

5.0

“excellent support”

Pros

Getting started was pretty smooth from day one. The support team has been excellent, the base pricing is very competitive and the system was very simple to pick up. GigTel, along with the Teleringer rep, handled the setup quickly and efficiently.

Cons

One thing that was not clearly explained upfront was the full list of fees, taxes and add-on charges which end up adding around 40% to the bill. Even with that, we are still saving about 30% overall compared with our previous provider. Another inconvenience is having to use three separate login websites for messaging, fax and bill payment when it really should all be managed through one centralized hub.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9