“Handy second number on one device”

Pros

It lets you handle your phone activity while also having a second phone number on the same device which is really convenient.

Cons

Up to this point, everything has worked really well and I honestly haven't run into anything I dislike.

“wifi calling that just works”

Pros

The biggest advantage of this is being able to use the app over Wi Fi or mobile data without needing to carry a phone number. It fits really well into my daily routine and I genuinely enjoy using it every day.

Cons

One downside is that they only offer support for businesses, not for individual users. Other than that, the app is really very good.

“Helps me avoid scams”

Pros

Running a real estate agency, this gives me a separate number so I don't have to share my personal one for business. That extra layer helps a lot with avoiding scams and unwanted cold calls since I can screen calls before deciding to answer. It's also really useful for getting text messages from SMS marketing.

Cons

Every now and then, a glitch causes me to miss a call but it happens very rarely so overall I'm still very happy with it.

“affordably price”

Pros

Compared with other options I looked at, the pricing felt like the most affordable choice.

Cons

Whats missing is the ability to send out of office replies or set out of office hours.

“limited multi number support”

Pros

Its really convenient to have a phone number I can use directly from my laptop.

Cons

A limitation is that I can't link more than one phone number as the base for my number from this platform.

“handled our needs well”

Pros

Having a separate phone number for our business has been really useful and Google Voice handled that need well.

Cons

Getting everything set up at the beginning was a little challenging but I think that would probably happen with any service since creating a new phone number setup usually takes some effort.

“quick setup”

Pros

Getting started was very easy especially since I already had a Google email account. I also really appreciated how versatile it is and having different plan options made it simple to choose something that matched both my budget and the features I needed.

Cons

The part I liked least was having my number disconnected because of inactivity. Since I was just starting out with my business, I really wish that inactivity window had been a bit longer.

“Clear calls from anywhere”

Pros

With nothing more than an internet connection, I can use this app and still get clear, reliable calls.

Cons

Most of my clients are based in the United States and the service is mainly geared toward free calling within the USA.

“useful phone integration”

Pros

Using it feels great and the way it blends into everyday phone use makes it especially convenient.

Cons

There are times when calls do not come through until after the person calling has already hung up.

“separate business calling convenience”

Pros

This app lets me talk with customers without giving out my personal phone number which was really convenient.

Cons

I didn't receive every call consistently and the voicemail feature was a bit difficult to use at times.

“voicemail access that really helps”

Pros

Being able to check voicemail through email on my laptop or read the transcript right in the app has been incredibly helpful. That kind of access makes a big difference for me.

Cons

What gets in the way is the name prompt on incoming calls. A lot of callers assume they've reached my voicemail and end up hanging up so I really think this feature should be optional.

“smart voicemail function”

Pros

It handles voicemail, receives text messages and lets me forward calls wherever I need them. I also appreciate that spam calls are automatically filtered out and silenced. Another big plus is that voicemail gets transcribed into text so I can read messages quickly instead of listening to them one by one.

Cons

Something to keep in mind is that you have to stay active with it or risk losing the number. If too much time passes without any calls, it sends reminders to make or answer one.

“account access depends on a working number”

Pros

One benefit was that you could avail its services for free.

Cons

It requires you to have an active phone number linked to your account in order to use it.

“handy multi device calling”

Pros

This lets me answer calls from multiple devices signed in to the same Google account which is really convenient.

Cons

The software can't place calls over Wi Fi or work when my carrier service isn't available.

“reliable calling platform”

Pros

Using it feels very easy and it runs well with the network. I'm able to use it just like a regular phone number.

Cons

Every now and then, an update causes numbers to get marked as spam on their own.

“Stong addition to our Google ecosystem”

Pros

It blends naturally with the whole Google ecosystem, works well across desktop and phone apps and the setup process is very quick.

Cons

In the end, the feature set feels fairly limited. Even a basic OVH phone line offers more telephony options and the contact view could be improved. For example, it's not possible to open a complete prospect record directly from this.

“flexible number options”

Pros

I appreciate how it can connect with my phone number while also giving me the choice to use either my own number or a separate one from Google.

Cons

At this point, I honestly haven't come across anything about it that I can say I dislike.

“simple setup”

Pros

Getting started with it was easy and using it has been just as simple. We're able to keep separate numbers for our OM and practitioner which has worked out really well.

Cons

Honestly, I don't have any complaints. Everything has been working really well and I wouldn't want to change a thing.

“useful voicemail to email feature”

Pros

The message capture and voice to text transcription sent to my email has been really useful.

Cons

One thing I really wish is that incoming calls counted as account activity because my phone number was discontinued and I'd really love to have it back.

“weak call quality”

Pros

Having calls automatically transcribed and delivered to my Gmail is a feature I really appreciate and the transcriptions are generally quite accurate.

Cons

Handset compatibility has been disappointing. Some calls get dropped, the audio quality is poor and forwarded emails occasionally end up looking like spam.