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Overview
Gradwell enables reliable business communications through cloud VoIP phone systems, SIP trunks, and broadband connectivity. It offers secure infrastructure, flexible pricing, and UK-based support. While customer support quality may vary at times, it remains well-suited for UK SMEs seeking dependable, cost-effective communication solutions across distributed teams.
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Starting Price
£7.90
/user/month
Gradwell Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Reporting And Analytics
- Voicemail And Callback Management
What Is Gradwell?
Gradwell software is a communications solution offering VoIP phone systems, SIP trunks, and connectivity services for businesses. It primarily operates as a service provider, delivering software alongside network infrastructure and broadband solutions. The platform supports integrations with 3CX systems and provides flexible telephony options with UK-based support. It helps organizations manage business communications, maintain connectivity, and support operations through reliable infrastructure and cloud-based communication tools.
How Much Does Gradwell Cost?
The Gradwell cost starts at £7.90/user/month for the Wave 100 plan, which is part of its VoIP phone systems offering. Further pricing tiers include:
- Wave 1000: Starting at £11.10/user/month
- Wave 3000: Starting at £15.90/user/month
The software offers a diverse range of products, including SIP trunks, business mobile, business broadband, leased lines, and PSTN switch-off solutions, with flexible pricing structures based on specific needs and usage levels. In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation And Setup: £0–£500 for small deployments; £500–£5,000 for more complex setups involving VoIP systems, SIP trunks, or multi-site configurations
- Hardware (Optional): £50–£300/device for IP phones or compatible SIP hardware, depending on business requirements
- Number Porting And Setup Fees: £10–£30/number, depending on volume and complexity of migration
- Call Charges And Usage: Pay-as-you-go rates (e.g., per-minute call charges) or bundled minutes, varying by destination and usage
- Integrations (e.g., Microsoft Teams, 3CX): £3–£10/user/month for connectors or routing services, depending on configuration
- Broadband And Connectivity Add-ons: £20–£300+/month based on speed, supplier, and service level (standard broadband vs leased lines)
- Leased Line Installation (if required): £1,000–£5,000 one-time setup, depending on infrastructure and location
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Gradwell Integrations
Who Is Gradwell For?
Gradwell serves a broad, multi-industry customer base, including:
- Logistics
- Manufacturing
- Education
- Healthcare
- Nonprofits
- Transportation
- Agriculture
Is Gradwell Right For You?
If you’re a business seeking cost-effective communications solutions that support connectivity and collaboration, Gradwell provides cloud-based tools designed to bring people together and support daily operations. It serves organizations ranging from small businesses to those with more complex requirements.
Gradwell is a 3CX Titanium Partner and ISO 27001 accredited, with over 25 years of experience supporting UK businesses. Recognized as a Microsoft Gold Partner and trusted by thousands, it is a suitable option for organizations prioritizing reliable, integrated communication services.
Still not sure if Gradwell is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
Gradwell Features
SIP Trunks
Gradwell delivers SIP Trunks that connect business phone systems to the traditional network through broadband, eliminating the need for physical lines. It enables scalable, flexible calling with reduced costs, reliable connectivity, and simplified management for organizations.
Business Mobile
It provides business mobile solutions with flexible tariffs and access to leading network providers for consistent connectivity across locations. The system enables organizations to maintain communication through tailored plans, supporting mobility, and operational continuity without fixed infrastructure.
Business Broadband
The platform offers business broadband solutions from multiple suppliers, delivering high-speed internet connectivity tailored to organizational needs and budgets. It supports reliable communication systems by combining broadband with VoIP services, reducing administrative complexity, and improving operational efficiency.
VoIP Phone Systems
The software provides cloud-based VoIP phone systems that enable internet-based calling across devices, supporting remote and office environments. It enhances communication efficiency by offering flexible configurations, cost-effective calling, and integration with unified communication tools like Microsoft Teams.
Leased Lines
Gradwell provides leased line connectivity that delivers dedicated, high-performance internet access for businesses that require consistent, secure network reliability. It ensures stable bandwidth, improved performance, and enhanced service quality compared to standard broadband connections.
Pros And Cons of Gradwell
Pros
Customizable layout with flexible configuration options
Free calls between Gradwell users
Easy-to-use and straightforward interface
Cons
No premium support option available
Limited hosting options are offered
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Frequently Asked Questions
What types of pricing plans does Gradwell offer?
Pricing for Gradwell starts at £7.90/user/month for the Wave 100 plan, with higher tiers including Wave 1000 from £11.10/user/month and Wave 3000 from £15.90/user/month. The software also includes a range of products such as SIP trunks, business mobile, business broadband, leased lines, and PSTN switch-off solutions, with pricing varying based on specific requirements and usage. Request a detailed Gradwell price breakdown for your organization today.
What other apps does Gradwell integrate with?
Gradwell integrates well with Microsoft Teams and 3CX.
What language does Gradwell support?
Gradwell primarily supports the English language.
Who are the typical users of Gradwell software?
Gradwell supports a diverse range of industries, including logistics, manufacturing, education, healthcare, nonprofits, transportation, and agriculture.
Does Gradwell offer an API?
Yes, Gradwell offers an API.
What level of support does Gradwell offer?
Gradwell offers support through guides, chat, phone, email, knowledge base, and FAQs.
Does Gradwell have a mobile app?
Yes, Gradwell offers a dedicated mobile application for iOS and Android devices.