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Overview
Hiya helps businesses improve call answer rates and build trust with branded caller ID, number registration, and AI-driven spam protection. While reporting features are somewhat limited, the platform delivers reliable, secure, and efficient customer communications. It is well suited for enterprises, call centers, and service providers seeking consistent call outcomes.
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Starting Price
Custom
Hiya Specifications
- Call Reporting And Analytics
- Real-Time Dashboard
- Cloud-Based Calling
- CRM Integration
What Is Hiya?
Hiya is a call performance platform that helps businesses improve outbound call effectiveness and build trust with customers. Using branded caller identity, companies can display their name, logo, and call reason to increase answer rates and reduce the risk of calls being flagged as spam. The platform also supports number registration and caller reputation management to ensure calls reach recipients reliably.
Hiya serves organizations of all sizes, including small, mid-market, and large enterprises, seeking to enhance agent productivity and overall call outcomes.
Hiya Pricing
Hiya Integrations
Who Is Hiya For?
Hiya is ideal for a wide range of industries and sectors, including:
- Education
- Home services
- FinTech
- Logistics and transportation
- Entertainment
- Energy
- Financial services
Is Hiya Right For You?
If you’re a business looking to improve outbound call answer rates and rebuild trust with customers, Hiya provides a branded calling approach designed to help legitimate calls reach their recipients. Its core value centers on increasing brand trust, productivity, and connection rates for organizations that rely on phone-based communication at scale.
Trusted by global brands such as Salesforce, AT&T, Samsung, and DHL, Hiya supports businesses worldwide and operates with security by design, including ISO certification. It is a strong fit for organizations focused on reliable, trusted customer communications.
Still doubtful if Hiya software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Hiya Features
Hiya Connect Branded Call
Hiya Connect Branded Call helps businesses display their company name, logo, and call reason on outbound calls to improve answer rates. It builds trust with recipients, reduces missed opportunities, and allows companies to engage more effectively with their customers.
Number Registration
Hiya offers this feature that lets businesses register their phone numbers to ensure carrier recognition and reduce spam labeling. It provides insights into caller reputation, helps maintain number legitimacy, and ensures calls reach recipients globally without being flagged as spam.
Spam Analytics
This provides adaptive AI protection to detect and block spam or fraudulent calls. It offers real-time threat scanning, enterprise caller scoring, and configurable call alerting, enabling businesses to protect subscribers while maintaining call quality and trust.
AI Voice Detection
Hiya Protect AI Voice Detection safeguards communication channels from AI-generated voice fraud. It uses advanced deep learning to verify authenticity, delivers real-time assessments with high accuracy, and is flexible across languages, channels, and low-quality audio environments for maximum security.
Pros And Cons of Hiya
Pros
Self-service and seamless management
Ensures calls are recognized professionally
Connects effectively with mobile carriers
Cons
Delayed notifications for carrier changes
Some features need more customization
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Frequently Asked Questions
Does Hiya have a mobile app?
Yes, Hiya has a mobile app for Android and iOS users.
Who are the typical users of Hiya?
Hiya features are used by organizations across multiple industries and sectors, such as home services, education, entertainment, logistics and transportation, energy, financial services, and fintech.
What other apps does Hiya integrate with?
Integration details have not been specified by the vendor.
What types of pricing plans does Hiya offer?
Hiya price plans are customized based on the organization’s specific needs and selected features. Request a detailed Hiya cost breakdown for your organization.
What language does Hiya support?
Hiya primarily supports the English language.
What level of support does Hiya offer?
Hiya provides support through an online form, email, FAQs, a resource center, and a knowledge base.
Does Hiya offer an API?
Yes, Hiya offers an API.