Hiya
Last Updated
Overview
Hiya helps businesses improve call answer rates and build trust with branded caller ID, number registration, and AI-driven spam protection. While reporting features are somewhat limited, the platform delivers reliable, secure, and efficient customer communications. It is well suited for enterprises, call centers, and service providers seeking consistent call outcomes.
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Starting Price
Custom
Hiya Specifications
- Call Reporting And Analytics
- Real-Time Dashboard
- Cloud-Based Calling
- CRM Integration
Hiya Features
Hiya Connect Branded Call
Hiya Connect Branded Call helps businesses display their company name, logo, and call reason on outbound calls to improve answer rates. It builds trust with recipients, reduces missed opportunities, and allows companies to engage more effectively with their customers.
Number Registration
Hiya offers this feature that lets businesses register their phone numbers to ensure carrier recognition and reduce spam labeling. It provides insights into caller reputation, helps maintain number legitimacy, and ensures calls reach recipients globally without being flagged as spam.
Spam Analytics
This provides adaptive AI protection to detect and block spam or fraudulent calls. It offers real-time threat scanning, enterprise caller scoring, and configurable call alerting, enabling businesses to protect subscribers while maintaining call quality and trust.
AI Voice Detection
Hiya Protect AI Voice Detection safeguards communication channels from AI-generated voice fraud. It uses advanced deep learning to verify authenticity, delivers real-time assessments with high accuracy, and is flexible across languages, channels, and low-quality audio environments for maximum security.
Pros And Cons of Hiya
Pros
Self-service and seamless management
Ensures calls are recognized professionally
Connects effectively with mobile carriers
Cons
Delayed notifications for carrier changes
Some features need more customization
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Frequently Asked Questions
Does Hiya have a mobile app?
Yes, Hiya has a mobile app for Android and iOS users.
Who are the typical users of Hiya?
Hiya features are used by organizations across multiple industries and sectors, such as home services, education, entertainment, logistics and transportation, energy, financial services, and fintech.
What other apps does Hiya integrate with?
Integration details have not been specified by the vendor.
What types of pricing plans does Hiya offer?
Hiya price plans are customized based on the organization’s specific needs and selected features. Request a detailed Hiya cost breakdown for your organization.
What language does Hiya support?
Hiya primarily supports the English language.
What level of support does Hiya offer?
Hiya provides support through an online form, email, FAQs, a resource center, and a knowledge base.
Does Hiya offer an API?
Yes, Hiya offers an API.


