HostMy Reviews
Total 4 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars25%
3
Stars25%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“outdated dashboard”
Pros
One thing that keeps me with HostMy is its reliability. My meetings are consistently conducted with great audio and video quality and that kind of stability gives me real peace of mind. On top of that, the support team has been very helpful. They reply quickly and actually resolve issues when you need assistance.
Cons
The dashboard can feel a little outdated at times and isn't the most user friendly to move around in. It gets the job done but the design could be improved and made easier to navigate. A few of the advanced settings also take extra steps to locate which gets frustrating when you need to make changes quickly.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
6
Education Management, N/A employees
“easy to use for everyone”
Pros
We recently used it for business video meetings and it has been reliable and simple for all employees to use.
Cons
There are occasional server errors although it usually keeps running well. The video quality is good but there is still room for improvement.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Enterprise, 500+ employees
“simple setup”
Pros
Getting started has been simple and having coaches available to answer my questions has been really helpful.
Cons
I haven't run into anything I dislike yet and I'm still in the process of getting familiar with the program.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“very responsive support team”
Pros
Whenever I've needed assistance, the support team has been very helpful and responsive.
Cons
Honestly I don't have any real complaints since the service is incredibly fast and doesn't keep you waiting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10