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Overview
InQuery helps businesses optimize telecommunications by providing instant access to call detail records, automated reporting, and advanced traffic analysis. While cross-switch data integration requires initial configuration, the platform's rapid search capabilities and customizable dashboards ensure precise expense allocation. It is an ideal solution for IT managers seeking streamlined network oversight.
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Starting Price
Custom
InQuery Specifications
Call Reporting and Analytics
Cloud‑Based Calling
Call Routing
Interactive Voice Response (IVR)
What Is InQuery?
InQuery is a cloud-based application designed specifically for telecom departments and infrastructure analysts to manage call detail records. The platform provides a centralized environment for organizations to track, search, and analyze communication data across multiple switch types. By offering solutions for network optimization, expense management, and security monitoring, it helps businesses transform raw data into actionable intelligence.
The software tool also simplifies complex data retention requirements while providing the speed necessary for real-time troubleshooting and forensic auditing.
InQuery Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
InQuery Integrations
Who Is InQuery For?
InQuery software is designed for organizations that need to analyze call detail records. It is commonly used by:
- Telecom administrators
- IT teams
- Compliance and security teams
- Call center managers
Is InQuery Right For You?
This software may be a good fit if you need to manage complex telecom data while maintaining strict corporate compliance. InQuery empowers businesses to gain instant visibility into call records, helping reduce maintenance costs and identify underutilized assets. The platform’s robust SaaS architecture provides the scalability and protection needed for high-volume communication environments.
Still doubtful if InQuery is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
InQuery Features
InQuery software provides users with immediate visibility into communication logs across all major switch types. This feature allows organizations to quickly retrieve and analyze historical or recent records from any location. By centralizing these datasets, the platform ensures that critical information is always available for thorough organizational reporting.
The software includes a ‘Quick Query’ function optimized for speed, allowing users to choose from a popular set of pre-set search parameters. By narrowing results by date range, switch, or phone number, administrators can answer urgent call accounting questions in seconds. This ensures rapid identification of specific calling patterns.
The platform offers an advanced query engine that enables users to search an unlimited number of CDR fields simultaneously. This feature supports the definition of complex interconnections and allows for the combination of usage data across various switches. It provides the ultimate flexibility for addressing intricate communication questions.
InQuery features a dedicated dashboard where users can find, name, and save their created queries for future use. This interface allows for the automation of reports, which the system can schedule to run and email to specific users. It serves as a central hub for managing all reporting needs.
