INVOX
Last Updated
Overview
INVOX delivers call tracking software that links inbound phone leads to specific marketing campaigns and channels. While INVOX provides detailed call tracking, some users may need time to configure advanced reporting settings. Its conversion analytics, call recording, and voicemail capture help clarify lead sources and strengthen marketing decisions.
INVOX Specifications
- Call Recording
- Call Reporting And Analytics
- Real-Time Dashboard
- Voicemail And Callback Management
INVOX Features
Call Attribution And Tracking
INVOX tracks incoming calls from paid advertisements on platforms like Google, Facebook, and LinkedIn, linking them to specific campaigns. This allows businesses to understand which marketing efforts generate calls, providing clear insights into lead sources for better campaign evaluation and resource allocation.
Automated Call Routing
When a customer calls the displayed forwarding number, this INVOX feature automatically routes the call to the appropriate team member. This ensures that every lead reaches the right agent quickly, reducing missed opportunities and improving customer experience by connecting inquiries to knowledgeable representatives efficiently.
Campaign And Keyword Association
INVOX associates each incoming call with the campaign, advertisement, or keyword that prompted the user to call. This feature helps marketers understand the performance of specific campaigns and keywords, allowing them to focus on high-converting strategies and optimize ad spend effectively.
Lead Source Insights
By identifying where qualified leads originate, INVOX enables businesses to target marketing efforts more strategically. Users can analyze which campaigns drive valuable calls, refine promotion strategies, and focus resources on channels that maximize conversions, ultimately improving deal closure rates and marketing ROI.
Pros And Cons of INVOX
Pros
Deliver clear insights to optimize marketing spend
Ensure lead quality through call recording and alerts
Keep teams informed with concise daily performance reports
Cons
Integrations limited to core platforms
May require training for new users
INVOX Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Financial Services, 51-100 employees
Less than a year
“quick to get started with”
Pros
It didnt take long to get started with and the out of the box setup worked right from day one. The support team has also been excellent. They're always available and genuinely open to customer feedback to keep improving the product.
Cons
The analytics area could use a refresh in the near future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 11-50 employees
Less than a year
“outstanding support”
Pros
Getting this product up and running was very simple and the API integration went well. On top of that the customer support has been exceptional. The team is always responsive and genuinely helpful when it comes to finding solutions for every request we bring to them.
Cons
User experience in the newer version of the product still has plenty of room for improvement. It would also be a valuable addition to have connectors for automation tools such as Zapier or IFTTT.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“accurate insights”
Pros
At last, I have a way to clearly track and understand phone conversion analytics which has been really valuable.
Cons
It does require call forwarding so the overall cost ends up being a bit higher because of that.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Frequently Asked Questions
Who are the typical users of INVOX?
Typical users include developers, real estate agents, dental clinics and offices, financial and banking services, marketing agencies, and travel agencies.
Does INVOX offer an API?
Yes, it offers an API.
What types of pricing plans does INVOX offer?
INVOX offers three pricing tiers to accommodate businesses at different stages: Starter at €39/month, Pro at €99/month, and Connected at €259/month. Contact us for a INVOX cost estimate.
What language does INVOX support?
INVOX is available in English and Romanian
What level of support does INVOX offer?
INVOX support is available through email and phone.
What other apps does INVOX integrate with?
INVOX integrates with Google Analytics, Google Ads, and iStoma.
Does INVOX offer a mobile app?
No, INVOX doesn’t offer a mobile app.