IPPBX Reviews
Total 7 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars14%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Architecture & Planning, 1-10 employees
Less than 6 months
“Perfect for lead generation”
Pros
Really useful for lead generation and email verification.
Cons
I honestly don't have any complaints, it's an amazing product and I use it every day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, N/A employees
More than a year
“outstanding support across devices”
Pros
Working with this platform has made my job much more efficient and effective. I've been in several different hospitals and honestly, none of their IT systems or software teams have come anywhere close to what this provides. Their support is excellent across the board, whether it's phones, computers software applications or devices like printers and fax machines. I really can't recommend them highly enough.
Cons
I honestly don't have anything negative to say.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Medical Practice, N/A employees
More than a year
“powerful yet simple to use”
Pros
Their system feels advanced and full of useful features yet it still stays very easy to use.
Cons
There's nothing about this system that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, N/A employees
Less than 6 months
“reliable remote phone solution”
Pros
When covid changed how everyone worked, keeping teams connected became a challenge unlike anything before. Traditional phone systems were no longer limited to the office because staff were no longer in one place either and IPPBX handled that difficult transition really well. The way it supports remote communication has made it absolutely worth having.
Cons
Up to this point nothing has really stood out to me as a downside.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Medical Practice, N/A employees
More than a year
“quick response time by team”
Pros
Each time I've needed help, the customer service team responded quickly and handled things thoroughly.
Cons
The system runs reliably, there's no downtime and the call quality stays consistently high. I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Computer & Network Security, N/A employees
More than a year
“gives me easy remote access”
Pros
It lets me feel like I'm still in the office even when I'm away which has been really convenient.
Cons
A few features still don't work on our phones.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Medical Practice, N/A employees
More than a year
“amazing product”
Pros
IPPBX delivers outstanding products software and support. Their team is friendly, responsive and available any time of day which makes a big difference. I honestly wouldn't point anyone toward another provider and would confidently recommend them for any IT needs.
Cons
It has been an excellent company to work with and I havent noticed any major issues while using this either.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10