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Overview

IPPBX is a call center and business communication platform that combines voice services with task management, scheduling, and video meetings. While integrations are limited to a defined set of tools, it offers structured collaboration features, flexible branding options, and built-in support channels for daily operations.

IPPBX Specifications

  • Interactive Voice Response (IVR)
  • Call Recording
  • Call Monitoring
  • Call Reporting And Analytics

IPPBX Features

Custom Branding And Theming

IPPBX enables businesses to tailor the platform’s appearance to match their brand identity. Logos, colors, and interface elements can be adjusted to create a consistent experience across communication touchpoints, helping organizations maintain a professional presence for both internal users and external interactions.

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Kanban-Style Task Management

The software includes kanban-style boards that allow teams to organize tasks visually across different stages. This structure helps teams track progress, manage workloads, and reduce missed actions by keeping responsibilities clearly visible throughout ongoing projects.

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Online Scheduling And Appointment Booking

IPPBX features built-in scheduling tools that allow teams to manage meetings and appointments without external systems. This reduces administrative effort, minimizes scheduling conflicts, and ensures that communication timelines remain organized and easy to follow.

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Video Conferencing

With integrated video conferencing, IPPBX allows teams to conduct virtual meetings directly within the platform. This supports remote collaboration, reduces the need for travel, and helps teams maintain regular face-to-face communication regardless of location.

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Pros And Cons of IPPBX

Pros

  • Combines calling, task management, and meetings in one platform

  • Kanban boards improve visibility of team responsibilities

  • Branding tools help maintain a consistent business identity

Cons

  • Mobile application is not currently available

  • API availability is not publicly documented

IPPBX Reviews

Total 7 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

CC
Chinmay C.

Architecture & Planning, 1-10 employees

Less than 6 months

5.0

“Perfect for lead generation”

Pros

Really useful for lead generation and email verification.

Cons

I honestly don't have any complaints, it's an amazing product and I use it every day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

IM
Iris M.

Medical Practice, N/A employees

More than a year

5.0

“outstanding support across devices”

Pros

Working with this platform has made my job much more efficient and effective. I've been in several different hospitals and honestly, none of their IT systems or software teams have come anywhere close to what this provides. Their support is excellent across the board, whether it's phones, computers software applications or devices like printers and fax machines. I really can't recommend them highly enough.

Cons

I honestly don't have anything negative to say.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Non-Profit Organization Management, N/A employees

Less than 6 months

4.0

“reliable remote phone solution”

Pros

When covid changed how everyone worked, keeping teams connected became a challenge unlike anything before. Traditional phone systems were no longer limited to the office because staff were no longer in one place either and IPPBX handled that difficult transition really well. The way it supports remote communication has made it absolutely worth having.

Cons

Up to this point nothing has really stood out to me as a downside.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

What other apps does IPPBX integrate with?

The software integrates with tools such as Sage, Pipedrive, QuickBooks, ServiceNow, Microsoft Teams, Samanage, and Wrike.

Who are the typical users of IPPBX?

IPPBX is commonly used by non-profit organizations, medical practices, security firms, and financial service providers.

Does IPPBX have a mobile app?

IPPBX software does not currently offer a dedicated mobile application.

What types of pricing plans does IPPBX offer?

IPPBX offers tiered pricing plans that adjust based on business requirements and team size. The Professional/Unlimited plan is priced at $17.2/user/month with a minimum of five users, while the Pro Plus plan costs $51.75/user/month. Get a custom IPPBX cost based on your business needs.

Does IPPBX offer an API?

The vendor has not publicly disclosed API availability on its website.

What language does IPPBX support?

The platform offers support in the English language only.

What level of support does IPPBX offer?

The platform provides customer support through live chat, phone, email, and online forms.