IPPBX
Last Updated
Overview
IPPBX is a call center and business communication platform that combines voice services with task management, scheduling, and video meetings. While integrations are limited to a defined set of tools, it offers structured collaboration features, flexible branding options, and built-in support channels for daily operations.
IPPBX Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting And Analytics
IPPBX Features
Custom Branding And Theming
IPPBX enables businesses to tailor the platform’s appearance to match their brand identity. Logos, colors, and interface elements can be adjusted to create a consistent experience across communication touchpoints, helping organizations maintain a professional presence for both internal users and external interactions.
Kanban-Style Task Management
The software includes kanban-style boards that allow teams to organize tasks visually across different stages. This structure helps teams track progress, manage workloads, and reduce missed actions by keeping responsibilities clearly visible throughout ongoing projects.
Online Scheduling And Appointment Booking
IPPBX features built-in scheduling tools that allow teams to manage meetings and appointments without external systems. This reduces administrative effort, minimizes scheduling conflicts, and ensures that communication timelines remain organized and easy to follow.
Video Conferencing
With integrated video conferencing, IPPBX allows teams to conduct virtual meetings directly within the platform. This supports remote collaboration, reduces the need for travel, and helps teams maintain regular face-to-face communication regardless of location.
Pros And Cons of IPPBX
Pros
Combines calling, task management, and meetings in one platform
Kanban boards improve visibility of team responsibilities
Branding tools help maintain a consistent business identity
Cons
Mobile application is not currently available
API availability is not publicly documented
IPPBX Reviews
Total 7 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars14%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Architecture & Planning, 1-10 employees
Less than 6 months
“Perfect for lead generation”
Pros
Really useful for lead generation and email verification.
Cons
I honestly don't have any complaints, it's an amazing product and I use it every day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, N/A employees
More than a year
“outstanding support across devices”
Pros
Working with this platform has made my job much more efficient and effective. I've been in several different hospitals and honestly, none of their IT systems or software teams have come anywhere close to what this provides. Their support is excellent across the board, whether it's phones, computers software applications or devices like printers and fax machines. I really can't recommend them highly enough.
Cons
I honestly don't have anything negative to say.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Non-Profit Organization Management, N/A employees
Less than 6 months
“reliable remote phone solution”
Pros
When covid changed how everyone worked, keeping teams connected became a challenge unlike anything before. Traditional phone systems were no longer limited to the office because staff were no longer in one place either and IPPBX handled that difficult transition really well. The way it supports remote communication has made it absolutely worth having.
Cons
Up to this point nothing has really stood out to me as a downside.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
What other apps does IPPBX integrate with?
The software integrates with tools such as Sage, Pipedrive, QuickBooks, ServiceNow, Microsoft Teams, Samanage, and Wrike.
Who are the typical users of IPPBX?
IPPBX is commonly used by non-profit organizations, medical practices, security firms, and financial service providers.
Does IPPBX have a mobile app?
IPPBX software does not currently offer a dedicated mobile application.
What types of pricing plans does IPPBX offer?
IPPBX offers tiered pricing plans that adjust based on business requirements and team size. The Professional/Unlimited plan is priced at $17.2/user/month with a minimum of five users, while the Pro Plus plan costs $51.75/user/month. Get a custom IPPBX cost based on your business needs.
Does IPPBX offer an API?
The vendor has not publicly disclosed API availability on its website.
What language does IPPBX support?
The platform offers support in the English language only.
What level of support does IPPBX offer?
The platform provides customer support through live chat, phone, email, and online forms.