isLucid

isLucid Reviews

Total 12 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

CW
Cody W.

Computer Software, 500+ employees

Less than a year

5.0

“useful meeting notes every time”

Pros

This app has made it much easier to keep track of all the important points from each meeting without getting distracted by note taking. Everything is organized in a really smart way and it highlights the key parts so I can have a clear summary at the end. I'm also able to go back and review it as many times as I need without having to ask classmates again for reminders or important details I may have missed.

Cons

I really like the overall system but customer support could be better if responses to questions and concerns were a bit faster.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JS
Joris S.

Internet, 101-500 employees

Less than a year

5.0

“accurate summaries everytime”

Pros

Between the bookmarks and meeting summaries, this does a really good job of keeping the team aligned. It also makes it simple to access and share meeting transcripts with anyone who needs them.

Cons

At this point, I haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Banking, 500+ employees

Less than a year

5.0

“helpful agendas and meeting history”

Pros

Using the agenda and action items makes team meetings much more organized. Everyone understands the meeting goals and stays up to date on the information being shared. The bookmark feature is also useful because each employee can save the parts that matter most to them and the meeting history makes it possible to go back and review the transcript anytime.

Cons

There were a few occasions when the transcription suddenly stopped for no clear reason. Other than that, everything has been good.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AA
Andrius A.

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0

“excellent collaboration integration”

Pros

Working with it has been really valuable because it supports solid collaboration especially through its integrations with other CRM and project management tools.

Cons

Honestly, I haven't come across any downsides with the software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Marketing and Advertising, 1-10 employees

Free Trial

5.0

“All my meeting notes together”

Pros

Having all my transcribed meeting files in one place has been the most valuable part for me especially since I can quickly go back and find every highlighted detail from past meetings.

Cons

Something that could make isLucid even better is support for more online meeting platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

SF
Sofiia F.

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0

“great real time transcription”

Pros

The real time transcription in isLucid captures every word and sentence as the conversation happens. It's highly accurate and lets me stay focused on the person I'm talking to instead of worrying about notes. Such a fantastic feature in an overall meeting management tool.

Cons

I've had a really positive experience with it and honestly don't have any major complaints. If anything, it could be a bit faster at times.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TC
Tanuj C.

International Affairs, 51-100 employees

Less than 6 months

4.0

“handy voice bookmarks”

Pros

A feature that really works well is the combination of tasks and bookmarks. It's especially useful that I can save important details during a conversation just by saying "noted" with voice which makes bookmarking feel very convenient.

Cons

There were times when the software glitched a bit during meetings although it usually recovered right away. Aside from that, everything else was good.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

AB
Anusha B.

Market Research, 51-100 employees

Less than a year

4.0

“reliable live transcription”

Pros

Its real time transcription was a standout for me because it let me capture the entire conversation with the candidate as it happened. I also appreciated having complete control over when to start and stop the recording.

Cons

This software worked really well and I didn't run into any problems while using it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

NA
Nilanjay A.

International Affairs, 51-100 employees

Less than 6 months

4.0

“makes keeping track of meetings easy”

Pros

Keeping track of meetings has been much more efficient with this software. It handles transcription well and I can turn those transcripts into tasks and notes without extra effort. It also helps a lot that I do not have to rely on memory since I can always go back and review my meeting history later.

Cons

Everything has been good so far and I have not run into anything I disliked.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

GM
Goda M.

Wholesale, 51-100 employees

Less than 6 months

5.0

“isLucid review”

Pros

One of the best parts of this tool is that it turns the transcription into a clear meeting summary and includes all tasks and bookmarks in the meeting history. Having access to the transcripts anytime is also really useful.

Cons

I haven't run into any problems with it at all. Everything has worked perfectly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

DB
Domas B.

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

“gave me a reliable record of everything”

Pros

Back when I used this tool for my university classes, the multilingual support turned out to be especially valuable. I was able to choose the exact language or even dialect for transcription which made a big difference in an international setting. Another feature I really appreciated was actionable items since it let me bookmark key details, create tasks and use voice commands to capture notes. The meeting minutes document was also very helpful because it gave me a reliable record of each meeting that I could revisit later.

Cons

The platform is easy to use and I honestly did not run into any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EV
Edvinas V.

Computer Software, 51-100 employees

Less than 6 months

4.0

“helpful note taking companion”

Pros

Something that really worked well with this was how simple it made note taking during meetings. I was able to create tasks whenever I needed to, link the information with project management software and highlight important parts of the conversation as people were speaking.

Cons

Sometimes, the transcription would unexpectedly stop halfway through a meeting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8