isLucid Reviews
Total 12 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Computer Software, 500+ employees
Less than a year
“useful meeting notes every time”
Pros
This app has made it much easier to keep track of all the important points from each meeting without getting distracted by note taking. Everything is organized in a really smart way and it highlights the key parts so I can have a clear summary at the end. I'm also able to go back and review it as many times as I need without having to ask classmates again for reminders or important details I may have missed.
Cons
I really like the overall system but customer support could be better if responses to questions and concerns were a bit faster.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Internet, 101-500 employees
Less than a year
“accurate summaries everytime”
Pros
Between the bookmarks and meeting summaries, this does a really good job of keeping the team aligned. It also makes it simple to access and share meeting transcripts with anyone who needs them.
Cons
At this point, I haven't run into any issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Banking, 500+ employees
Less than a year
“helpful agendas and meeting history”
Pros
Using the agenda and action items makes team meetings much more organized. Everyone understands the meeting goals and stays up to date on the information being shared. The bookmark feature is also useful because each employee can save the parts that matter most to them and the meeting history makes it possible to go back and review the transcript anytime.
Cons
There were a few occasions when the transcription suddenly stopped for no clear reason. Other than that, everything has been good.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marketing and Advertising, 11-50 employees
Less than 6 months
“excellent collaboration integration”
Pros
Working with it has been really valuable because it supports solid collaboration especially through its integrations with other CRM and project management tools.
Cons
Honestly, I haven't come across any downsides with the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Free Trial
“All my meeting notes together”
Pros
Having all my transcribed meeting files in one place has been the most valuable part for me especially since I can quickly go back and find every highlighted detail from past meetings.
Cons
Something that could make isLucid even better is support for more online meeting platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Marketing and Advertising, 51-100 employees
Less than 6 months
“great real time transcription”
Pros
The real time transcription in isLucid captures every word and sentence as the conversation happens. It's highly accurate and lets me stay focused on the person I'm talking to instead of worrying about notes. Such a fantastic feature in an overall meeting management tool.
Cons
I've had a really positive experience with it and honestly don't have any major complaints. If anything, it could be a bit faster at times.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
International Affairs, 51-100 employees
Less than 6 months
“handy voice bookmarks”
Pros
A feature that really works well is the combination of tasks and bookmarks. It's especially useful that I can save important details during a conversation just by saying "noted" with voice which makes bookmarking feel very convenient.
Cons
There were times when the software glitched a bit during meetings although it usually recovered right away. Aside from that, everything else was good.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Market Research, 51-100 employees
Less than a year
“reliable live transcription”
Pros
Its real time transcription was a standout for me because it let me capture the entire conversation with the candidate as it happened. I also appreciated having complete control over when to start and stop the recording.
Cons
This software worked really well and I didn't run into any problems while using it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
International Affairs, 51-100 employees
Less than 6 months
“makes keeping track of meetings easy”
Pros
Keeping track of meetings has been much more efficient with this software. It handles transcription well and I can turn those transcripts into tasks and notes without extra effort. It also helps a lot that I do not have to rely on memory since I can always go back and review my meeting history later.
Cons
Everything has been good so far and I have not run into anything I disliked.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Wholesale, 51-100 employees
Less than 6 months
“isLucid review”
Pros
One of the best parts of this tool is that it turns the transcription into a clear meeting summary and includes all tasks and bookmarks in the meeting history. Having access to the transcripts anytime is also really useful.
Cons
I haven't run into any problems with it at all. Everything has worked perfectly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, 51-100 employees
Less than 6 months
“gave me a reliable record of everything”
Pros
Back when I used this tool for my university classes, the multilingual support turned out to be especially valuable. I was able to choose the exact language or even dialect for transcription which made a big difference in an international setting. Another feature I really appreciated was actionable items since it let me bookmark key details, create tasks and use voice commands to capture notes. The meeting minutes document was also very helpful because it gave me a reliable record of each meeting that I could revisit later.
Cons
The platform is easy to use and I honestly did not run into any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, 51-100 employees
Less than 6 months
“helpful note taking companion”
Pros
Something that really worked well with this was how simple it made note taking during meetings. I was able to create tasks whenever I needed to, link the information with project management software and highlight important parts of the conversation as people were speaking.
Cons
Sometimes, the transcription would unexpectedly stop halfway through a meeting.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8